STEALERSHIP TRIED TO SCAM ME, SO THEY GOT SCAMMED BACK !

This is my first Jag. I got me a 04 X-Type 3.0 Sport with a Select Editon package. So I went to the local stealership here in Chicago, bc my xenons wereaiming down. They diagnosed the problem, saying it would cost me $900 to fix, bc they need some computer codes, and need new sensors, rods, and lines, and motors inside of each headlight so they can function. They charged me 2 diagnostic fees of $150 each, which was $300 in diagnostic charges, plus they say $900 to fix. I was like they are crazy, so I told them I wasnt paying a dime, since my car has warranty on it. So the guy left my keys on the table, and told his manager, I took my car keys and left without paying the $300 bill. Jaguars Stealerships, are a rip-off. So its time to rip them off. The service advisor called me and says he was going to call the police if I dont bring my car backlol. I told him go right ahead.

How do I go about fixing my headlights ?

[Dennis]

Find another dealer..because I'd be willing to bet you won't get very good service from that last one..[&:]

Im going to go to a different stealership next time around. I was thinking on doing all my work myself, since the stealership are rip-offs even when you got warranty. Whats the purpose of having a warranty when they want you to pay out of pocket ?

[Dennis]

I'm surprised the dealer was that way....Anyways, if they were out to screw you then the smart thing to do is to contact Jaguar ( I think there is a customer Service Phone number in your OM)and voice your concerns about that dealership not honoring the warranty...Something isn't adding up, because from what you say, you should have been covered 100%, unless your mileage is what threw you out of the warranty window.

Well it has a select package, and they say select will not cover the lights.

[Master Deep]

What dealer? I live in Naperville and go to Patrick Jaguar. They have been very good to me the past 5 years I've owned the car. Oil change there was less than one at the toyota dealer down the street!

But $900 doesn't sound right. Is it anything like the halogen headlights where u just turn a screw to aim up or down?

The dealer is Howard Jaguar. They are rip-offs. Stay away from them.

[JimC64]

Hey jagxtypeboy.........
Sounds like you aren't gonna get service from that dealer anymore! I appreciate your feelings about being ripped off but I dont think maybe you handled that as well as you might have. You should've at least discussed it further and asked why they were't covering you. There's also the distinct possibility that they will call the police and it could end up costing you more than $300.

Why not think about it and try contacting them to discuss it further?
Good luck

Jim

[badmojo]

I say good for you! I used to go to Elmhurst auto group that is owned buy Patrick and they give me the same B.S. everytime I brought my car in. I allways had to call Select Edition myself to find out what was covered because according to Elmhurst nothing was and they wouldn't even call to check! Now I know to stay away from Howard too!
And those diag. charges are bs! I took my car to AC Imports in Palatine and got great service. Funny but the disagreed with everything that Elmhurst said plus they got my auto adjusting headlights working and also found the problems with my trans. when Elmhurst just kept charging me 120.00 for diag.and telling me that there was no problem. Also lied about the software being up to date. AC did'nt charge for any of it!! I would deffinetly go back there. You really should call Select Edition and find out if the work is covered or not. Then you can file a complaint if it is or come to some terms about the diag. cost if it isn't. But hey, You gave en hell!!