Door Handle Passive Locking Issue
#1
Door Handle Passive Locking Issue
Hi Everyone,
I've been having this very annoying issue with my f-type since I got it (a year ago, bought it used). Basically, the passive locking feature is not working on the driver side door. Usually, you should be able to push in the door handle to lock the door, but instead, for my car, the door handle just bounces back out. Please see the following video to get a better understanding of the issue.
Just some things to note:
-this issue has been on and off, sometimes it's there for a week then goes away for multiple months
-only affects the driver side door, passenger door handle works perfectly
-there is no sound at all (no honk or beep), the door handle just bounces back out
-i found that the issue sometimes goes away after it rains or when I wash the car (maybe it's a loose connection?)
I've brought the car to the JLR dealership twice and both times, they could not reciprocate the issue and just reinstalled some software (the problem always came back a few weeks later).
If anyone has any insight into this problem, please let me know. Hopefully it's a DIY fix and I appreciate any input. Thank you.
I've been having this very annoying issue with my f-type since I got it (a year ago, bought it used). Basically, the passive locking feature is not working on the driver side door. Usually, you should be able to push in the door handle to lock the door, but instead, for my car, the door handle just bounces back out. Please see the following video to get a better understanding of the issue.
-this issue has been on and off, sometimes it's there for a week then goes away for multiple months
-only affects the driver side door, passenger door handle works perfectly
-there is no sound at all (no honk or beep), the door handle just bounces back out
-i found that the issue sometimes goes away after it rains or when I wash the car (maybe it's a loose connection?)
I've brought the car to the JLR dealership twice and both times, they could not reciprocate the issue and just reinstalled some software (the problem always came back a few weeks later).
If anyone has any insight into this problem, please let me know. Hopefully it's a DIY fix and I appreciate any input. Thank you.
#2
I had a similar issue with my 15 R, on my driver side (RH side). Not quite the same as you describe though but might be the same cause?
Sometimes it would behave as you show and pop back out after about a second which was I initially thought was a smart key issue where it thought the key was still in the car as that behaves the same way. I could lock from the passenger side fine when it happened, but that required walking around the car so the keyfob would change antenna.
Very rarely the handle would not stay in at all and would kind of rock at the very end like it wasn't quite engaging when pushed in. Likewise the handle would rarely not come out when pressing the little keyless entry button and I had to use one hand to push it in so I could open the door. That was when I took it to the dealer and they replaced the internal part of the handle and the issue has never returned. I believe there was a TSB about it for my vehicle range but I can't find one on TOPIx so it may just have been something the dealer mentioned at the time.
Is there any chance the intermittence you note is due to using a different keyfob some of the time? If it is reproducible that way you can try replacing the battery, or at least have something else to give your dealer.
As they have tried twice to resolve it ask them to replace the handle. You have the video to show them as well, so they should do it without further investigation.
Sometimes it would behave as you show and pop back out after about a second which was I initially thought was a smart key issue where it thought the key was still in the car as that behaves the same way. I could lock from the passenger side fine when it happened, but that required walking around the car so the keyfob would change antenna.
Very rarely the handle would not stay in at all and would kind of rock at the very end like it wasn't quite engaging when pushed in. Likewise the handle would rarely not come out when pressing the little keyless entry button and I had to use one hand to push it in so I could open the door. That was when I took it to the dealer and they replaced the internal part of the handle and the issue has never returned. I believe there was a TSB about it for my vehicle range but I can't find one on TOPIx so it may just have been something the dealer mentioned at the time.
Is there any chance the intermittence you note is due to using a different keyfob some of the time? If it is reproducible that way you can try replacing the battery, or at least have something else to give your dealer.
As they have tried twice to resolve it ask them to replace the handle. You have the video to show them as well, so they should do it without further investigation.
#3
#5
#6
Try disconnecting the battery for 15+ seconds first, as 4x4UK has suggested. That has solved a couple of problems we've run across.
#7
Thanks for the idea Unhingd, I already tried that and it unfortunately does not make a difference. I've scheduled an appointment to bring the car in next week. Hopefully they have the part required to fix it. I'll report back in case anyone else has this issue in the future.
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#8
Thanks for the idea Unhingd, I already tried that and it unfortunately does not make a difference. I've scheduled an appointment to bring the car in next week. Hopefully they have the part required to fix it. I'll report back in case anyone else has this issue in the future.
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