Eurocharged Performance package sale!
#21
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Thanks very much for showing up here and answering some of my questions.
Is ISP Racing in Beltville, MD still an approved dealer of yours?
Does the handheld programmer come loaded with the tune?
You mentioned that you could email files. Are they both Apple and PC compatible?
Is ISP Racing in Beltville, MD still an approved dealer of yours?
Does the handheld programmer come loaded with the tune?
You mentioned that you could email files. Are they both Apple and PC compatible?
It does not come pre loaded, the first step would be reading off your stock software in order to send that to us and modify from there
The mygenius handheld programmers are Windows compatible only but doesn't require a laptop, it could be a desktop too.
The pulley will require a puller to get it off or cutting it off, either way its almost impossible to avoid destroying it while getting it off. To get it back on takes heat and proper measurements. maybe 1-2hour job for the pulley install.
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Foosh (09-25-2015)
#23
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Not a problem, yes they are!
It does not come pre loaded, the first step would be reading off your stock software in order to send that to us and modify from there
The mygenius handheld programmers are Windows compatible only but doesn't require a laptop, it could be a desktop too.
The pulley will require a puller to get it off or cutting it off, either way its almost impossible to avoid destroying it while getting it off. To get it back on takes heat and proper measurements. maybe 1-2hour job for the pulley install.
It does not come pre loaded, the first step would be reading off your stock software in order to send that to us and modify from there
The mygenius handheld programmers are Windows compatible only but doesn't require a laptop, it could be a desktop too.
The pulley will require a puller to get it off or cutting it off, either way its almost impossible to avoid destroying it while getting it off. To get it back on takes heat and proper measurements. maybe 1-2hour job for the pulley install.
Do you have any shops in the northeast you recommend?
Last edited by JarodL; 09-25-2015 at 05:58 PM.
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#28
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So I called, about 12 rings in get an answer. Bad connection. How about email? Sure, send an email to sales. Sent an email. No response... I'm going with someone else. Even if I got a response the sale will probably be over and then to have to put up with this during the install and tune process? Pass.
#29
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So I called, about 12 rings in get an answer. Bad connection. How about email? Sure, send an email to sales. Sent an email. No response... I'm going with someone else. Even if I got a response the sale will probably be over and then to have to put up with this during the install and tune process? Pass.
We apologize that we are having phone system issues outside our control. A drunk driver took out a pole in front of our building and we are still suffering from the wreck.
If you provide me with your email address, I'll be happy to look up when you emailed and who replied to you.
We take this very seriously!
We also find that most users who report on the forum that they "emailed" us and didn't get a reply have forgotten the "d" in eurocharged.com.
My employee remembers talking to you and was awaiting your email that he said never came through.
So, why don't you give us the chance to prove why we have the best customer support in the business?
#30
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Speaking of no contact, I left two voice messages last week with your dealer, ISP Racing of Beltsville, MD. They don't answer the phone. I also sent two emails, and it wasn't a case of a wrong email address because I clicked on the email link on their website. No response . . .
Last edited by Foosh; 09-29-2015 at 06:28 PM.
#31
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ISP offers some questionable workmanship. Check with Schwabe before you seriously consider having them do anything for you. I'm going to have my work done at Behe Performance in Hanover (recently merged with AT Speed Motors)
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Foosh (09-29-2015)
#32
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We apologize that we are having phone system issues outside our control. A drunk driver took out a pole in front of our building and we are still suffering from the wreck.
If you provide me with your email address, I'll be happy to look up when you emailed and who replied to you.
We take this very seriously!
We also find that most users who report on the forum that they "emailed" us and didn't get a reply have forgotten the "d" in eurocharged.com.
My employee remembers talking to you and was awaiting your email that he said never came through.
So, why don't you give us the chance to prove why we have the best customer support in the business?
If you provide me with your email address, I'll be happy to look up when you emailed and who replied to you.
We take this very seriously!
We also find that most users who report on the forum that they "emailed" us and didn't get a reply have forgotten the "d" in eurocharged.com.
My employee remembers talking to you and was awaiting your email that he said never came through.
So, why don't you give us the chance to prove why we have the best customer support in the business?
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Last edited by MagnumPI; 09-29-2015 at 08:13 PM.
#33
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Just read this thread, especially since I'm always interested in tuner threads and related after-market parts.
When one starts messing with OEM spark and fuel mapping, support is critical. So, whenever I went with a custom tune (whether through a dealer or myself with a purchased program/tool), I expected both tuner capability and readily available support (either from the tuner or from one of their local dealers). This is not to say that there aren't plenty of tuners out there who do a very fine job (Eurocharged may be one of them). But, for me, based on what I've just read here, the jury is still out. I'll let you guys go first.
When one starts messing with OEM spark and fuel mapping, support is critical. So, whenever I went with a custom tune (whether through a dealer or myself with a purchased program/tool), I expected both tuner capability and readily available support (either from the tuner or from one of their local dealers). This is not to say that there aren't plenty of tuners out there who do a very fine job (Eurocharged may be one of them). But, for me, based on what I've just read here, the jury is still out. I'll let you guys go first.
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#38
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Secondly, your Jag isn't slow and you know that... We get it, you have GTR with a ton of horsepower.
#40
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If you want bigger horsepower you bought the wrong car. There isn't the support network for these that you're used to with your GTR and there never will be. Short of a completely custom setup, a basic tune/pulley swap is your only real option.
Secondly, your Jag isn't slow and you know that... We get it, you have GTR with a ton of horsepower.
Secondly, your Jag isn't slow and you know that... We get it, you have GTR with a ton of horsepower.