Guess Who's On The Boat - Finally!! 🇬🇧
#141
#142
Follow Up - my car was unloaded from the ship last Tuesday. It is still at the port. Stealth's car was on the same ship and either arrives at dealer today or on its way. PD's car arrived at dealer 5 days after arriving at port. Dealer still says they are waiting on invoice??? So I called JLR. They were very nice but stated they show an ETA to dealer of this Friday! No one can tell me why my car is sitting at port and cannot be released. Depending on when the dealer receives it on Friday I may not be able to pick it up until Monday. One day short of 2 weeks after port arrival.
Needless to say my enthusiasm has considerably waned. When other cars are being released fairly quickly you start to wonder if something is wrong with your car that they are trying to fix
Needless to say my enthusiasm has considerably waned. When other cars are being released fairly quickly you start to wonder if something is wrong with your car that they are trying to fix
#143
Follow Up - my car was unloaded from the ship last Tuesday. It is still at the port. Stealth's car was on the same ship and either arrives at dealer today or on its way. PD's car arrived at dealer 5 days after arriving at port. Dealer still says they are waiting on invoice??? So I called JLR. They were very nice but stated they show an ETA to dealer of this Friday! No one can tell me why my car is sitting at port and cannot be released. Depending on when the dealer receives it on Friday I may not be able to pick it up until Monday. One day short of 2 weeks after port arrival.
Needless to say my enthusiasm has considerably waned. When other cars are being released fairly quickly you start to wonder if something is wrong with your car that they are trying to fix
Needless to say my enthusiasm has considerably waned. When other cars are being released fairly quickly you start to wonder if something is wrong with your car that they are trying to fix
I would be very surprised if you don't get the car by friday at the latest.
#144
My sense is that its just the volume. They are pushing a lot of Jags through that port right now and it takes time to work through the list. Right now you are one business day behind me which is not significant. I don't know if my car is loaded either.
I would be very surprised if you don't get the car by friday at the latest.
I would be very surprised if you don't get the car by friday at the latest.
#145
In your case the next step is invoice. Payment of invoice updates status to "called over for transport" and "In transit to dealer". Then arrival at dealer depends on schedule of truck company.
#146
I am travelling to Dallas tomorrow afternoon, so I have agreed a pickup date of Thursday with my dealer.
#148
#149
Yes, my status has changed to "delivered from". WooHoo! Interestingly, it states that the "delivered from" status occured on 12/3 (not today although it first appeared today) which was the day after the car arrived in port. Could "delivered from" mean delivery from factory to JLR US? My dealer still has not received invoice....
#150
There is another Jaguar dealer about the same distance from me and I will probably take my car there for service after I receive it and see if they do a better job of customer service.
#151
#152
My dealer just took over the Jaguar dealership this year. They are also the Aston Martin dealer but think they are still figuring out the Jaguar side of things. I have barely heard from my sales person during the 4 months I have waited for the car and mostly have had to call the finance manager directly to get any information.
There is another Jaguar dealer about the same distance from me and I will probably take my car there for service after I receive it and see if they do a better job of customer service.
There is another Jaguar dealer about the same distance from me and I will probably take my car there for service after I receive it and see if they do a better job of customer service.
The following users liked this post:
undfeatable (12-09-2014)
#153
#154
The following users liked this post:
undfeatable (12-09-2014)
#155
#159
Well I attempted to take delivery of my car today but they had an issue selling the car to my LLC because my LLC is registered in a different state to my license.
So I am hoping they can resolve this in the next 24 hours. It was bitterly disappointing not being able to drive the car off. This was after I signed the papers, did the delivery briefing, programmed the Bluetooth and navigation, applied the plate, etc. they seem to not understand basic transactional law.
There is a possibility I will have to walk away from the deal but hopefully that won't happen.
So I am hoping they can resolve this in the next 24 hours. It was bitterly disappointing not being able to drive the car off. This was after I signed the papers, did the delivery briefing, programmed the Bluetooth and navigation, applied the plate, etc. they seem to not understand basic transactional law.
There is a possibility I will have to walk away from the deal but hopefully that won't happen.
The following users liked this post:
Crovax (12-14-2014)
#160
Well I attempted to take delivery of my car today but they had an issue selling the car to my LLC because my LLC is registered in a different state to my license.
So I am hoping they can resolve this in the next 24 hours. It was bitterly disappointing not being able to drive the car off. This was after I signed the papers, did the delivery briefing, programmed the Bluetooth and navigation, applied the plate, etc. they seem to not understand basic transactional law.
There is a possibility I will have to walk away from the deal but hopefully that won't happen.
So I am hoping they can resolve this in the next 24 hours. It was bitterly disappointing not being able to drive the car off. This was after I signed the papers, did the delivery briefing, programmed the Bluetooth and navigation, applied the plate, etc. they seem to not understand basic transactional law.
There is a possibility I will have to walk away from the deal but hopefully that won't happen.