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How to remove paired devices?

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Old 10-11-2023, 03:44 PM
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Default How to remove paired devices?

My car came back from the dealer with an unknown in the paired bluetooth settings.
In addition, I just got a new Iphone. I am unable to work out how to remove these devices.
I can add my new phone but I am not able to remove the obsolete ones.
I did find a procedure the F-Pace requiring several steps but it did not work with my 2021 F-type.
I suspect the details are different by model and MY.
I would appreciate help.
Thanks
 
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Old 10-11-2023, 04:56 PM
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Touch Bluetooth on the lower task bar corner of the screen and go from there, You'll see which ones you like to add or remove >>> (paired new devices, forget all devices, etc)
 

Last edited by 2018XF25T; 10-11-2023 at 05:04 PM.
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Old 10-11-2023, 05:05 PM
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This should work for your car:
  1. Select the settings icon from the PHONE screen (make sure you select the Phone screen first).
  2. Select All settings.
  3. Select Connectivity.
  4. From the CONNECTIVITY screen list, select Bluetooth.
  5. Select the Paired devices list to manage any devices.
 
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Old 10-11-2023, 09:05 PM
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Step 1 - read the owner's manual
Step 2 - obtained in step 1
 
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Old 10-12-2023, 07:13 AM
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Thanks Dangoesfast, but if the manual provided the answer I would not be seeking help.
I did manage to delete all paired devices and install my new Iphone.
However, I still have references to 3 other phones when connecting to CarPlay.
These phones do not appear to be paired.
The system does try to connect (unsuccessfully) if one is selected.
I am being abit ****, since my new phone connects just fine, but I would still like to delete these other previously connected phones.
Just unable to find any way to do this.
 
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Old 10-12-2023, 09:38 AM
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"Dangoesfast".......total d*ckhead response....feel better now?
 

Last edited by Rat Fink65; 10-12-2023 at 09:42 AM.
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Old 10-12-2023, 02:35 PM
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Originally Posted by CJSJAG
Thanks Dangoesfast, but if the manual provided the answer I would not be seeking help.
Here is the unpairing procedure in the F-type online manual:
https://www.ownerinfo.jaguar.com/doc...60740/G2161314

If this is not the correct manual for your vehicle, that site will let you pick your vehicle and region.
 
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Old 10-12-2023, 02:41 PM
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Originally Posted by dangoesfast
Here is the unpairing procedure in the F-type online manual:
https://www.ownerinfo.jaguar.com/doc...60740/G2161314
I don't think he wants to unpair - he wants to remove the devices from the list.
 
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Old 10-12-2023, 02:44 PM
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Thanks again.
I had looked for the info in the on-line manual and did not find it.
I just dug into my printed manual (different to yours) and found the section on disconnecting a device.
I did delete all devices and reinstall my new phone, but the old devices are still showing.
Will have another go tomorrow.
These multi level menus are a real PITA!!
 
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Old 10-12-2023, 03:17 PM
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Originally Posted by CJSJAG
Thanks again.
I had looked for the info in the on-line manual and did not find it.
I just dug into my printed manual (different to yours) and found the section on disconnecting a device.
I did delete all devices and reinstall my new phone, but the old devices are still showing.
Will have another go tomorrow.
These multi level menus are a real PITA!!
Hm that seems odd. My XE has a "reset" option under Settings > Connectivity > About, see if you can find that.

If still stuck, maybe post a photo of the screen where you're seeing the other phones - we might be talking about different parts of the system
 

Last edited by dangoesfast; 10-12-2023 at 03:26 PM.
  #11  
Old 10-12-2023, 03:22 PM
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Yes, you are correct SCM.
I started off thinking this was an unpairing issue.
Now I think the other devices are unpaired but they still show up in the list when CarPlay is opening.
 
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Old 10-12-2023, 04:27 PM
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Originally Posted by CJSJAG
Now I think the other devices are unpaired but they still show up in the list when CarPlay is opening.
Ahh you threw me with your thread title 😂 Some googling turned up people having this issue in other vehicles (Volvos, VWs).. Devices unpaired via Bluetooth but still showing up in carplay.

The closest I could come to a solution was to go into the Carplay menu > Devices > select device > delete, or Carplay > Devices > long press device until delete option appears. These "solutions" were for other vehicles, but might work since Carplay is its own platform.

I don't have an iPhone so I can't actually test any of this, sorry 😔
 
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Old 10-13-2023, 01:32 PM
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Thanks Dangoesfast.
So, I deleted the car and turned Carplay off.
The car started looking for 4 phones, only one of which is my current phone.
Tried long press- all it did was "confirm" that I wanted to log in to that phone (which it was unable to do).
Thanks for help, anyway.
 
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Old 10-13-2023, 02:42 PM
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Originally Posted by CJSJAG
Thanks Dangoesfast.
So, I deleted the car and turned Carplay off.
The car started looking for 4 phones, only one of which is my current phone.
Tried long press- all it did was "confirm" that I wanted to log in to that phone (which it was unable to do).
Thanks for help, anyway.
Hm that's annoying. I did some more searching and all I can find is directions to the connectivity menu, then select the phone, then either select "delete" or "forget device" depending on the guide.

When I bought my car (used), I took it to a dealer nearby the place I bought it from and they reset my stereo to remove all the old settings and stuff. If you can't find a solution, maybe a trip back to the dealer to have them do it might be the last option left.

Sorry I couldn't be more help 😔
 
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