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Infotainment sound problem, Please HELP :-(

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Old 01-01-2022, 11:11 AM
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Default Infotainment sound problem, Please HELP :-(

Hi, I have just bought my F-type 2016, nice car but I havnīt any sounds...
With ignition on the vechicle the infotainment screen lights up but the functions, for example radio is "greyed out", no connection with gps etc.
And parking sensor donīt sound eighter. So all sounds are the issues :-(
Jaguar have install a new battery but itīs drain in two days as well.
The vehicle consume around 2-3 amp when it sleep!
I have try to disconnect one fuse at time to find where the current dissapears. But I havnīt find a fuse that react on the high current.
I have bought a diagnos instrument (icarsoft) and read the faultcode.
Se pictures
I will be so grateful if you can suggest on what I should do before I go to Jaguar!! [img]data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7[/img]




 
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Old 01-01-2022, 11:51 AM
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I find in the fuse box on the left side of engine when I pull out two fuses there are only metal conections in one hole
Se pictures
Can someone look in his car if it the same? look strange. And no loose cable inside the fusebox...
 
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Old 01-01-2022, 12:38 PM
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These will all likely be slightly different based on options...But here is a picture of mine for reference.

Good luck.

DC


 
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Old 01-01-2022, 12:47 PM
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Can you please pull out the two fuses I marked with red circle an look in to the socket if there is "metal connectors" in both hols in the fuse holder?
 
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Old 01-01-2022, 02:14 PM
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Originally Posted by Magbor123
Can you please pull out the two fuses I marked with red circle an look in to the socket if there is "metal connectors" in both hols in the fuse holder?
Nope. Car is covered and stored for winter. They have fuses in them because they are active. Otherwise would be blank like the other blank /empty ones. Had this pic from my Water/Methanol install.

DC
 
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Old 01-01-2022, 02:46 PM
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Ok, I understand.
My fuse box i exactly the same as your picture. Same fuses and same relay
Therefore it would be interesting how it looks like under the two fuses, maybe my fault is there?
 
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Old 01-01-2022, 03:43 PM
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Originally Posted by Magbor123
Ok, I understand.
My fuse box i exactly the same as your picture. Same fuses and same relay
Therefore it would be interesting how it looks like under the two fuses, maybe my fault is there?
Since you indicate you just bought the car...Why wouldn't you just bring it back to them, or ask why it does not work properly? Did you not look at the car before you bought it? Seems like it may be missing some components, or at the very least, they are NOT working properly or at all.

Again on the fuse panel...It WILL have contacts. There is no reason to put a fuse in a plug if it is not bridging contacts. And curious if you determine yours is missing those contacts, what would be your plan to fix/resolve? There would be a lot to finding what wiring pieces are missing...It would not just be that the plug is missing a contact.

Good luck with it...

DC
 
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Old 01-01-2022, 04:29 PM
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What model and trim level is your 2016? That will help in general when asking questions, although the problems you indicate are ones I've never seen before. Strange electrical problems could be a result of flood damage, or perhaps rodents chewing on the wiring. Is the title clean, or is salvage/rebuilt?

I agree that talking to the seller would be an obvious first step.

 
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Old 01-01-2022, 04:44 PM
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Originally Posted by Magbor123
I find in the fuse box on the left side of engine when I pull out two fuses there are only metal conections in one hole
Se pictures
Can someone look in his car if it the same? look strange. And no loose cable inside the fusebox...
I just checked my car and see the same thing. There are fuses in those two locations but only one wire to each. Your problem lies elsewhere.
 
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Old 01-01-2022, 04:46 PM
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Hi!
Its a V6. 344hp. coupe.
I bought the car with this fault and didnīt pay so much for that reason.
I have red a lot regarding when you have a weak battery something similar can happen...close down systems etc
And if change to new battery you must "programming" the vehicle and say itīs a new battery.
I have try to reset the vehicle, disconnect battery etc... but my ideas is empty.


 
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Old 01-01-2022, 04:47 PM
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Ohh! Thank you very much Lizzardo!!!!
Good input :-)
The fault is not there
 

Last edited by Magbor123; 01-01-2022 at 04:51 PM.
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Old 01-01-2022, 05:07 PM
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The problems you describe don't match what a "battery module reset" will clear. That's just a matter of disconnecting the battery for 15 seconds or so. These cars do not need to be reprogrammed for a new battery either.

I'd look very carefully for signs the car has been flooded. If it has, you may be chasing electrical gremlins for the life of the vehicle. If you search around here you'll find service manuals, electrical diagrams, and module locations. Perhaps the most prolific poster of those documents is DC ("Therock88") so that should help the search.
 
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Old 01-05-2022, 12:38 PM
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I have now check the "MOST-ring" optical line between all components in media system and the signal come back again to main screen, thats is good.
Does this mean that all modules work as they should, or can there still be a fault on them?
I had hoped for an interruption to find the fault. But not.
Also tried to bypass (bypass) some modules i have found e.i amplifier etc.

Iīm thinking if I have all modules in picture below.
I havnīt found 5 and 6. maybe that is option?
or anyone knows where it placed?




 
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Old 01-05-2022, 01:10 PM
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In the copy of the manual I have is this note:

"Items 1, 2 and 3 will always be present. The remaining items
are optional and/or market specific."
 
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Old 09-05-2023, 05:31 AM
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Unhappy Same issue - did you fix

Hey, just wanted to get in touch and see if you fixed the infotainment issue. My car sadly had what i assume was a seal issue and over time filled the boot with water. This (i assume) resulted in an earth wire cooking and burning through some other wires in the boot loom. My driver side rear tail light was knocked out, and the same issues above were occuring (no nav, no sound/greyed out audio/video option). I replaced the wiring in the boot and rear boot fuse box. Rear light is working again but infotainment audio still dead. I've plugged it into a reader and got a MOST error code U1A24 and U0011 mid speed CAN BUS.

Wondering if you got to the bottom of this issue or anyone else has any advice on how to fix the infotainment audio before i get taken to the cleaners at Jag.
 
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