Jaguar Warranty... issues?
#41
06-15-2017, 01:28 PM
This went sideways really quickly...
On my car, it is the V6 but has all the same guts as the V8 outside of the block itself.
If the rear diff on the V8 can handle 600 HP that a SVR makes, it can take my 430-440ish with tune and pulleys. With that said, warranty should and did cover it.
The warranty states that any part which fails due to a modified part will be excluded.
They can not prove that the rear seal sprung a leak because of the mods, so the work is covered. you can't prove that rear seal sprung a leak because of my mods either, so I am not being entitled but smart.
As for the insurance thing... I will leave it alone as you guys are going in 2 different directions with it and trying to argue that one is better than the other. I can tell you that if I drive my car on the road and a dog jumps in front of me and I wreck, I will use my insurance weather I was going 20 MPH or 100 MPH.
On my car, it is the V6 but has all the same guts as the V8 outside of the block itself.
If the rear diff on the V8 can handle 600 HP that a SVR makes, it can take my 430-440ish with tune and pulleys. With that said, warranty should and did cover it.
The warranty states that any part which fails due to a modified part will be excluded.
They can not prove that the rear seal sprung a leak because of the mods, so the work is covered. you can't prove that rear seal sprung a leak because of my mods either, so I am not being entitled but smart.
As for the insurance thing... I will leave it alone as you guys are going in 2 different directions with it and trying to argue that one is better than the other. I can tell you that if I drive my car on the road and a dog jumps in front of me and I wreck, I will use my insurance weather I was going 20 MPH or 100 MPH.
#42
06-15-2017, 01:59 PM
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#46
06-15-2017, 03:54 PM
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#47
06-23-2017, 10:51 AM
Leaving aside the chip "mod" I suspect another reason Jaguar might cite is that despite getting a warning message in the dash you potentially didn't mitigate damage by continuing to drive an additional two or three miles. In the UK, where there is road construction causing the loss of hard shoulders, they usually post signs telling you to just pull up in the "slow" lane and use your hazard flashers to signal for assistance. They used to have cameras and would alert roadside recovery and the police to get you to safety and clear the road (they advised you not to stay in the vehicle obviously!)
I've read similar tales on non-Jaguar forums for oil and water warning lights being "ignored" for a couple of miles and resulting in the failure of the engine.
I think there was a member on the XF/R forum here who was rebuilding his V8 5.0 for something similar when Jaguar told him the engine was toast and needed replacement. Maybe rebuilding your engine would be a more economical approach ?
Not saying it sucks any less....
I've read similar tales on non-Jaguar forums for oil and water warning lights being "ignored" for a couple of miles and resulting in the failure of the engine.
I think there was a member on the XF/R forum here who was rebuilding his V8 5.0 for something similar when Jaguar told him the engine was toast and needed replacement. Maybe rebuilding your engine would be a more economical approach ?
Not saying it sucks any less....
Last edited by stmcknig; 06-23-2017 at 10:54 AM.
#48
06-23-2017, 12:27 PM
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#49
06-23-2017, 12:47 PM
I will step away from the keyboard for a while and have a lie down. Please feel free to move my post to somewhere more relevant/appropriate if you wish...
#50
06-23-2017, 01:44 PM
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Sorry, this was in reply to post #21 from Dan's Cat which I thought was in a different thread about him needing a new engine but not clear what brought about the damage and the reluctance of Jaguar USA to intervene due to overheating from a blown coolant hose but a "chip" being discovered at the Jaguar dealer.
I will step away from the keyboard for a while and have a lie down. Please feel free to move my post to somewhere more relevant/appropriate if you wish...
I will step away from the keyboard for a while and have a lie down. Please feel free to move my post to somewhere more relevant/appropriate if you wish...
My Jag dealer has chips, they're right next to the pretzels and coffee machine.
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#52
07-02-2017, 01:30 PM
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Regardless of any legal precedent that has been set, I kind of side with the manufacturers. Someone installs a modification onto their car - which Jaguar has no insight into how that modification has been developed and tested or by who, how it affects performance or other operating characteristics of the car and how it was installed. The car then breaks, and they have to cover the broken component.
How are Jaguar to know or validate how much power a pulley and tune or other mods add to a car? Or impact to other components? Other than the say so of a modifier or individual that has installed the mod?
Adding additional power to a vehicle adds additional stress and loads to components and running gear.
To my mind, if you are willing to install a third party component onto your car that alters / increases the performance characteristics and hasn't been developed or tested by the manufacturer you should also accept responsibility for any breakages that occur.
Let me be clear I am not anti modding cars - most of my previous cars have been modified. However to my mind the onus should be on the modifier to prove that the mod did not break the car - not the other way round. Like I said to begin with - its a risk I believe the individual who decides to mod their car should bear as they are the one who has chosen to alter the car from original specification.
How are Jaguar to know or validate how much power a pulley and tune or other mods add to a car? Or impact to other components? Other than the say so of a modifier or individual that has installed the mod?
Adding additional power to a vehicle adds additional stress and loads to components and running gear.
To my mind, if you are willing to install a third party component onto your car that alters / increases the performance characteristics and hasn't been developed or tested by the manufacturer you should also accept responsibility for any breakages that occur.
Let me be clear I am not anti modding cars - most of my previous cars have been modified. However to my mind the onus should be on the modifier to prove that the mod did not break the car - not the other way round. Like I said to begin with - its a risk I believe the individual who decides to mod their car should bear as they are the one who has chosen to alter the car from original specification.
PS - Just saw after-the-fact that this is exactly what the dealer did... performed the repair on their dime as they could not align the mod to the fault. Unfortunately, there is no way to DELETE this post so I am simply editing it in support of the OP. Good to hear it was properly addressed
Last edited by ndabunka; 07-02-2017 at 01:33 PM.
#53
07-02-2017, 01:50 PM
The Magnuson-Moss Warranty Act was brought into existence to allow consumers to have the choice of using third party parts or services designed to work the same as OEM - e.g. a non OEM oil filter installed by a non franchise dealer.
I don't imagine it was bought in to deal with modders looking to increase power of their vehicles over the manufacturers original specification for example by reprogramming the ECU causing additional strain on various components of the car.
But yes - modders are able to take advantage of this law too.
I don't imagine it was bought in to deal with modders looking to increase power of their vehicles over the manufacturers original specification for example by reprogramming the ECU causing additional strain on various components of the car.
But yes - modders are able to take advantage of this law too.
#54
07-02-2017, 04:13 PM
But in many cases, reprogramming the ECU isn't adding anything outside of a Jaguar original specification. It's just that you're not paying Jaguar for that trim level. The V6 has a different tune in the base, S and 400 but the same hardware to get the different HP. If Jaguar were to offer an engine tune aside from the trim level changes I would take it. They don't. Other tuners can. I did. I'm not putting my engine under any more strain than the 400.