Lemon 2016 F-type R
#81
#84
If Jaguar has the dealer do a trade assist (as they usually do) this car will not show as a Lemon.
#85
#86
#87
Although I feel you have won the war... ( and I don't want to burst your balloon after all this time)... you are still left with the Jaguar Corp.... I certainly hope your new ride is free of your previous issues, but personally I would hate to have to deal with this company ever again. Good luck to you and enjoy your new ride.
#88
#89
Although I feel you have won the war... ( and I don't want to burst your balloon after all this time)... you are still left with the Jaguar Corp.... I certainly hope your new ride is free of your previous issues, but personally I would hate to have to deal with this company ever again. Good luck to you and enjoy your new ride.
#91
Except for the sound system issue, Jaguar has generally been responsive to all of the issues that we have thrown at them. In that case, they were probably just as mystified as we were as to how to resolve the issue which really belongs to Meridian. Specific instances of poor customer service generally point back to the individual dealers. In that respect, Jaguar may have some dealer training (or culling) to do.
Usually the concerns or complaints are completely valid, although the affected party immediately becomes overly paranoid .. I can see this happening to most of us as we love the car and don't want a long drawn out hassle with the dealer/Jaguar.
In the end, it seems these issues get worked out pretty quickly. My only experience with Jaguar is with a guy that over-revved the engine on decel and blew it.. Jaguar could tell from the computer read out, yet they replaced it anyway. The other was my mistake when I ordered the spare tire I assumed the pump and gunk came with it .. it does not, yet Jaguar sent me a pump and gunk, unexpectedly.
Lawrence
#92
Except for the sound system issue, Jaguar has generally been responsive to all of the issues that we have thrown at them. In that case, they were probably just as mystified as we were as to how to resolve the issue which really belongs to Meridian. Specific instances of poor customer service generally point back to the individual dealers. In that respect, Jaguar may have some dealer training (or culling) to do.
I may have that wrong, but I'm pretty sure that's what I heard him saying couple of months ago. It does make some sense because with all the dissatisfied people, I would think JLR would have significant leverage over Meridian if they actually built the system.
#93
According to Cambo's research, it may not be Meridian's problem at all. He has provided pretty compelling evidence that the components are not really Meridian components, and that JLR likely just paid for Meridian branding.
I may have that wrong, but I'm pretty sure that's what I heard him saying couple of months ago. It does make some sense because with all the dissatisfied people, I would think JLR would have significant leverage over Meridian if they actually built the system.
I may have that wrong, but I'm pretty sure that's what I heard him saying couple of months ago. It does make some sense because with all the dissatisfied people, I would think JLR would have significant leverage over Meridian if they actually built the system.
#94
Well, yesterday ended well. Jaguar replaced my 2016 R with a 2017 R. The bank worked with me as well and did a collateral exchange. So, there were some odd papers to sign, but no additional money and my loan stays intact.
It took CRC less than 3 weeks to accomplish this task, and considering this is a corporation, I think that is excellent. Daniel Massaro of Jaguar did an excellent job of restoring my faith in Jaguar customer service. Along with Bridget O'Dwyer from CRC.
Oh, and all the way home I listened...and not a single click, rattle of pop in the new car.
It took CRC less than 3 weeks to accomplish this task, and considering this is a corporation, I think that is excellent. Daniel Massaro of Jaguar did an excellent job of restoring my faith in Jaguar customer service. Along with Bridget O'Dwyer from CRC.
Oh, and all the way home I listened...and not a single click, rattle of pop in the new car.
#96
Well, yesterday ended well. Jaguar replaced my 2016 R with a 2017 R. The bank worked with me as well and did a collateral exchange. So, there were some odd papers to sign, but no additional money and my loan stays intact.
It took CRC less than 3 weeks to accomplish this task, and considering this is a corporation, I think that is excellent. Daniel Massaro of Jaguar did an excellent job of restoring my faith in Jaguar customer service. Along with Bridget O'Dwyer from CRC.
Oh, and all the way home I listened...and not a single click, rattle of pop in the new car.
It took CRC less than 3 weeks to accomplish this task, and considering this is a corporation, I think that is excellent. Daniel Massaro of Jaguar did an excellent job of restoring my faith in Jaguar customer service. Along with Bridget O'Dwyer from CRC.
Oh, and all the way home I listened...and not a single click, rattle of pop in the new car.
Thank you for your post.
I am pleased to learn you are happy with your new vehicle, however I also apologise for any inconvenience that may have occurred throughout the process.
I will be more than happy to provide the feedback you have kindly advised of to the relevant market.
Should you have any further queries, please do not hesitate to PM me.
Many thanks,
Amellia
#98
#99