One thing I noticed last week was that the lock on my fuel filler cap wasn't working and that when the car was locked the fuel cap remained open.

I assumed I had the same fault which I had on my Range Rover which was that the mechanism which extended and retracted the locking pin had failed.

Took the car to the dealer, and it appears that the car, and another sample we checked from their inventory, actually has no locking mechanism at all. The manual shows that the car is supposed to have a fuel filler lock and it's specifically mentioned and shown in the diagram.

The service manager's initial response was that Jaguar disclaims that the manual may not be representative of the car and it just is what it is...

My position is that a locking fuel cap is something that ought to be on any car - otherwise we're all at risk of fuel theft or some idiot contaminating the fuel.

I'm going back to the dealer tomorrow but wanted to check in with others to see if their car does have the fuel filler lock or whether mine just had it missed.

The dealer did incidentally have a 2015 F-Type Coupe on the showroom floor (and it is absolutely stunning) and that car DID have the locking mechanism on the fuel filler.

My position is going to be car clearly has provision for a filler lock and that I want Jaguar to arrange for one to be fitted but wanted to ask what others thought. I'm hoping this is a mistake and not a deliberate omission as none of us should be happy to find our full tanks of premium available to all and sundry to pilfer or contaminate as they see fit!

Your thoughts?

 

I've had my V8S since early Aug and it does not have the gas door lock either.
I agree with you 100%, it's crazy for any modern car not to have a locking gas door, especially a premium one. It is obviously designed for one and if the coupe does have one it just adds insult to injury.

 

I just bought ours on 12/30 and just checked. NO is does NOT lock.

We all need to follow up. If one dealer stands behind the manual then we all have a shot !

Scott

PSHad a brain storm that maybe it was because the top was down. Nope, just tested it with the top UP and windows UP, lights all off etc. Still the cap is NOT locked

 

It's just one of those things you would just assume would be there, isn't it? I only realized the issue with my car when I was cleaning it and the fuel cap opened when the car was locked!

I'll report back after my dealer visit tomorrow. Thanks everyone.

 

There's a Jag rep on another board, and he just confirmed that the filler cap does not lock.
Jaguar F-Type Forum - View Single Post - Any Questions

 

Just spoke to the dealership. They say it does lock and I have a problem. Bring it in, get a loaner and we will work on it.

OH BOY. I asked them to do a little more research before I drive it up there and told them about these board responses.

More to come from James I’m sure (and me too).

 

Dang! Mine's the same, no lock. Even my '71 Triumph Stag has a locking fuel cap. Never even occurred to me to look or ask until I read this post.

Chris

 

Same here. Just bought it 2 weeks ago and checked today. No lock and I can't see anywhere where a pin would go so my guess is it is not something that can be fixed

 

Just to update everyone:

Had the car in at the dealer on Friday. The long story short is that they are going to reach out to their contacts at the factory - there is no part listed in their ordering system for 2014 F-Types so they can't order one and even if/when they can they need to figure out how it connects into the locking system. They agree that the car should have one (just as it shows in the manual) and they are advising me (and will support me) to escalate this with JCNA which I'll be doing this week. They were hoping to hear something from their own internal investigations this week, if I hear anything I'll report back. They did fix the minor rattle I had from behind the passenger seat - seems to have gone for now!

 

Quick further update - I've spoken with JLR and they have opened a case on the matter. Again, I'll keep everyone posted.

 

Here is the most recent e mail from Mike of Jaguar:

Hi Scott,

I have just checked and in the UK this should 100% lock. So I can get my colleagues in the US to look into this further for you please could you supply me with the following information:
Full Name
Email
VIN
Licence Plate
Dealership

Many Thanks

Mike

Boy, what are we doing wrong? All the F’s in the UK have it. More to come.
Mike is very responsive and helpful.

I asked my dealer to go to their lot and simply lock a few F’s and push on the filler flap and see if it opens. I haven’t heard back yet.

More to come.

Scott

PS: Just got this from Mike. Immediate response!

Thank you Scott.

I have now passed this onto my colleagues in the US and someone will be in touch in due course.

Many Thanks

Mike

 

Any update on this situation? This is a colossal ****-up.

 

I checked the Coupes that just arrived they don't lock either so they haven't fixed it yet. The cars with the first set of upgrades start showing up in August we'll see if they are fixed by then. Apparently this can't be fixed on existing cars.

 

Unbelievable.
I have an F-type on order.
I know Jaguar reads these forums.
The majority of Jaguar owners live in cities, and the non locking gas cap is a big problem for urban owners.
If it isn't fixed by June, when my car is delivered, I am going to refuse the delivery and get my deposit refunded (which is easy to do in California).
Fix this, guys.

 

I agree. It's colossally stupid. When I talked with JLRNA , the idiot who "handled" the case was absolutely useless. He really didn't give a $&@% and was absolutely zero help. It may well take some canceled orders for JLRNA to realize that this isn't acceptable.

 

How do we make this thread sticky?
This is something that new buyers should be aware of.
Even the basic Fiat 500 has a locking gas cap.
Jaguar had time to produce a retractable air conditioning vent for the center console but not a lockable gas cap for the US market??

 

Hey mine doesn't lock either
Even a Hyundai has locking caps ?

 

What actually made it worse was the dealer started out by saying they were as annoyed as I was when we first discussed the issue, but actually did absolutely nothing to help. Funny how they push for 10s all round on the surveys, but don't want to do much to earn them....

 

Could not of said it better I had the EXACT same reaction.

 

OK so I contacted Jaguar North America and got this response:

I will forward them links to this forum.
Perhaps you you guys can register your concerns by calling, or leaving a reply on this thread.

Let's try to get this fixed. They should at least offer an aftermarket gas cap that locks, if they can't get the central locking to work.