Oil overfilled by 1 gallon by dealer-please help
#22
Funfactor,
I would not accept the warranty as compensation.
The warranty itself is not that good.
I would demand a new engine or the price of it.
Its not for you or us to establish what damage was done- According to Jaguar even just a fraction of that is "catastrophic". They have given you that in writing in your owner's manual.
I would not accept the warranty as compensation.
The warranty itself is not that good.
I would demand a new engine or the price of it.
Its not for you or us to establish what damage was done- According to Jaguar even just a fraction of that is "catastrophic". They have given you that in writing in your owner's manual.
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Misujerr (07-31-2017)
#24
Funfactor,
I would not accept the warranty as compensation.
The warranty itself is not that good.
I would demand a new engine or the price of it.
Its not for you or us to establish what damage was done- According to Jaguar even just a fraction of that is "catastrophic". They have given you that in writing in your owner's manual.
I would not accept the warranty as compensation.
The warranty itself is not that good.
I would demand a new engine or the price of it.
Its not for you or us to establish what damage was done- According to Jaguar even just a fraction of that is "catastrophic". They have given you that in writing in your owner's manual.
#25
The resale value has also suffered damage, as the records indicate the engine was overfilled to catastrophic levels. Who would buy a car with a $20k engine whose life is potentially halved.
On the contrary, its for Jaguar to prove that overfilling by a gallon does no harm. They would lose that argument quickly.
There is only one remedy barring a new engine; absolute assurance that there was no damage to the engine. Which they are unwilling to provide. Instead they are giving him a Third Party warranty which can be purchased for $2500. Keep in mind Jaguar is in the warranty business themselves, they provide it for their CPO cars- but not this one! hmmm
#27
Not quite how it works.
Anything going to or coming from any OEM facility has an incredibly high threshold for quality. Why: manufacturer usually has to guarantee it for 5 times or more longer than anyone else. And by law (lemon laws) has to buy the whole car back if the problem repeats- as it usually does with low aftermarket quality.
Say you buy a wiring harness from the autostore/ dealership. They only warranty it for 30 days. If it fails, they give you a new one. they lost a couple of hundred. If it fails on an engine supplied by Jaguar, by emissions law (5years) and others they have to replace it at astronomic costs and/or buy the car back. So we are talking thousands.
Mexico supplying BMW is very different from that same factory supplying aftermarket.
Anything going to or coming from any OEM facility has an incredibly high threshold for quality. Why: manufacturer usually has to guarantee it for 5 times or more longer than anyone else. And by law (lemon laws) has to buy the whole car back if the problem repeats- as it usually does with low aftermarket quality.
Say you buy a wiring harness from the autostore/ dealership. They only warranty it for 30 days. If it fails, they give you a new one. they lost a couple of hundred. If it fails on an engine supplied by Jaguar, by emissions law (5years) and others they have to replace it at astronomic costs and/or buy the car back. So we are talking thousands.
Mexico supplying BMW is very different from that same factory supplying aftermarket.
#28
2017 XF engine oil overfill
In a previous thread response, a reason was given why the AWD takes less oil than than the RWD. But I can not find it. Can you or anyone tell me why the same engine takes a different amount? I brought this topic up with the service tech at the dealer and they had no answer. On three occasions my XF was overfilled by the dealer and each time I had to bring it back. I have service records to prove this as well as photos I took of the Overfill gauge on the instrument panel.
Thanks for any help with this.
Thanks for any help with this.
The AWD R takes 6.5 liters of oil, the RWD R takes 7.25 liters. So the tech could put in an extra 0.75 liters (1.6 pint) into the AWD if attention to detail is lacking. But to put in an "extra" 1 gal - that's criminal. The cherry on top is when the tech can't be bothered to spend the extra 30 sec getting the in-car oil level reading, which would immediately identify the problem before the car is released back to the owner. Shabby, shabby service.
#29
In a previous thread response, a reason was given why the AWD takes less oil than than the RWD. But I can not find it. Can you or anyone tell me why the same engine takes a different amount? I brought this topic up with the service tech at the dealer and they had no answer. On three occasions my XF was overfilled by the dealer and each time I had to bring it back. I have service records to prove this as well as photos I took of the Overfill gauge on the instrument panel.
Thanks for any help with this.
Thanks for any help with this.
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Emerald Fire (04-08-2022)
#30
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Emerald Fire (04-08-2022)
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