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Remote Start Dilemma

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Old 05-20-2018, 03:31 PM
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Default Remote Start Dilemma

I have not been able to find a definitive answer as to whether or not remote start is or was available as an option on the 2018 F-Type; I can find no coverage in the literature that came with my purchase. I have had my new one only three weeks and from what I've learned through the owner's manual and phone calls to various so-called experts, the only way to effect remote start is through the InControl feature. Can anyone out there confirm or refute this?
Also, if it is true that InControl must be active, does that mean an account must be set up with AT&T if an owner's cell phone provider is other than AT&T? According to the person I spoke to at Jaguar the sim card provided with the vehicle is for AT&T and no other sim card will work with the vehicle's system. I don't want to believe that Jaguar has provided no other method for remote start other than a smart phone app, and furthermore has restricted that functionality to one cell phone provider.
I would appreciate any comments from any source.
 
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Old 05-20-2018, 04:44 PM
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Can't speak to the 2018, but on my 16 it's Incontrol only activation, but my cell phone account is not through AT&T. If it's now AT&T only it's just since 2016 or 2017.
 
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Old 05-20-2018, 04:54 PM
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Thinking more on this,the AT&T service may be part of the 5 year plan coverage for 24 hour road service (at least in 16). I do use the remote start and if they are related to an AT&T account, I don't recall how. Maybe the Incontrol app on my communicats via AT&T account and then the info is relayed to the car?
 
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Old 05-20-2018, 06:04 PM
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Originally Posted by jaguny
Thinking more on this,the AT&T service may be part of the 5 year plan coverage for 24 hour road service (at least in 16). I do use the remote start and if they are related to an AT&T account, I don't recall how. Maybe the Incontrol app on my communicats via AT&T account and then the info is relayed to the car?
Yes, the 2016s got 5 years of connectivity, however that is accomplished.
 
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Old 05-21-2018, 03:31 PM
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Update on remote start feature:
After having been told by one CSR at Jaguar that the InControl remote start feature would only work if the car came with the remote option and not being able to ascertain that remote start was even an option on the F-Type, I gave up--until today when I was fortunate enough to be connected to a different CSR who helped me set up my InControl account and the account with AT&T.
It turns out that the vehicle can be remotely started (among other things) and AT&T account is included for the duration of the warranty period.
Although I'm relieved the vehicle can be remotely started, it seems an unnecessary complication to make that capability only available through a smart phone and not with the key fob as is the case with most cars I'm aware of. Oh well.
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Old 05-21-2018, 03:53 PM
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Originally Posted by fujicouple
Although I'm relieved the vehicle can be remotely started, it seems an unnecessary complication to make that capability only available through a smart phone and not with the key fob as is the case with most cars I'm aware of. Oh well.
.
Remote starts with key fobs have a limited range due to power output. With the InControl you can start your car even if you're miles away from it...I guess JLR figured that was more James Bond Q Division ;-)

I use the remote monitoring to find out that my JLR dealership hasn't worked on the car as it has been sitting in their parking bay for three days undisturbed :-(
 
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Old 05-22-2018, 07:04 AM
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Good point, stmcknig, but I'd have preferred both the app and the key fob capabilities just to not have to contend with two devices as I'm exiting the gym, grocery or where ever.
 
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Old 03-02-2021, 07:26 AM
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So I have the "in Control" app on my I-phone. It shows the condition of the car - like "windows open".
What is not clear to me is whether the 2021 MD comes with the auto start function built-in, or is this an extra?
When I use the app to turn on AC for example, the app indicates need to start engine but does not complete the action required.
So, is this an app issue or do I simply not have the auto start capability.
There is no indication of this being an "extra" on build sheet.
I must admit this is more a curiosity rather than a real need.
 
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Old 03-02-2021, 08:27 AM
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When the engine fails to start do you get any messages to indicate the reason? The only times my MY18 won't remote start are when the car's gone to sleep and 4 days have elapsed since it was last driven.
 
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Old 03-02-2021, 11:49 AM
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All functions seem to work except the auto start.
There is no separate option for auto start.
I have 3 options:
climate: does not work
door lock
beep & flash

 
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Old 03-02-2021, 12:37 PM
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The Climate is the remote start - no A/C without the engine running.
 
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Old 03-02-2021, 12:42 PM
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I am not sure I understand.
Are you saying that I need to leave the engine running (in a parking lot) in order to adjust/turn on my heating/AC using my cell phone?
Does not make a lot of sense to me. What am I missing here?
 
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Old 03-02-2021, 01:08 PM
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Problem sorted!!
The reason it would not start was because it was "not secure".
It was not secure because the windows were open and the doors unlocked (in my garage).
With vehicle "secured", the engine did start remotely and car began adjusting climate.
 
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Old 03-02-2021, 01:41 PM
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You found what you were missing - the car must be secure to run the engine!

I guess the main use for it is to cool it after it's been parked all day in the sun (not here in the UK!) or warmed up after being parked overnight in the cold.
 
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Old 03-02-2021, 04:46 PM
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I am still hoping to be allowed to come home to the UK for a visit later this year without having to go to hotel jail for 2 weeks!!
 
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Old 03-02-2021, 05:05 PM
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Originally Posted by CJSJAG
I am still hoping to be allowed to come home to the UK for a visit later this year without having to go to hotel jail for 2 weeks!!
It's "only" 10 days ....
 
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