F-Type ( X152 ) 2014 - Onwards
Sponsored by:
Sponsored by:

VAP - Having Trouble Contacting Them. Still in Business?

Thread Tools
 
Search this Thread
 
  #1  
Old 06-14-2021, 05:03 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default VAP - Having Trouble Contacting Them. Still in Business?

Has anyone had any recent dealings with them? I've had two unanswered emails; one six days ago and one approximately two weeks earlier than that. In the past they've always been very responsive. Perhaps they are super busy, COVID affected, have key people on leave....
 
  #2  
Old 06-14-2021, 05:14 PM
BruceTheQuail's Avatar
Veteran Member
Join Date: Sep 2013
Location: Gold Coast, Oz
Posts: 3,932
Received 1,290 Likes on 889 Posts
Default

Gooday Andrew.

Try Scuderia in NSW who are/were their Oz agents https://www.scuderia-autoart.com/

I dealt through them in getting the products in, who then organised for fitting by associates in Queensland
 
  #3  
Old 06-14-2021, 10:22 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default

Hi Peter. Semi good idea I purchased a tune from Scuderia, but before I could apply it to my XE S (which is out of warranty later this month) I went and purchased the F-Type R. I figured that I'd need to go straight to Canada to ask if it was possible to keep my flashing unit and obtain (even by paying extra) a tune for the V8. Crickets.
 
  #4  
Old 06-14-2021, 11:50 PM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 8,435
Received 3,209 Likes on 2,366 Posts
Default

Originally Posted by andrew0068
Hi Peter. Semi good idea I purchased a tune from Scuderia, but before I could apply it to my XE S (which is out of warranty later this month) I went and purchased the F-Type R. I figured that I'd need to go straight to Canada to ask if it was possible to keep my flashing unit and obtain (even by paying extra) a tune for the V8. Crickets.
AFAIK each VAP tuning unit (they call it a "V-Tech ECU programming tool") is coded to the specific VIN of the car it is to be used on which means you can't use the XE-S tool on your new F-Type. Makes sense as otherwise people could share tools and deprive VAP of sales!
However if you can get through to them and if you ask nicely they might be able to send you a file which recodes the tool to your new VIN, but of course that would make it no good for the XE-S.
If they can't or won't do that then you should at least be able to get a new tool at a discounted price, the blokes at VAP (Stuart and Chris) have proven over the years to be really good to deal with.
 
  #5  
Old 06-15-2021, 12:15 AM
BruceTheQuail's Avatar
Veteran Member
Join Date: Sep 2013
Location: Gold Coast, Oz
Posts: 3,932
Received 1,290 Likes on 889 Posts
Default

Jeez going from 340hp 6 to a tuned v8, I think you need a cold shower, bigfella! Is your R RWD?
 
  #6  
Old 06-15-2021, 12:56 AM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 8,435
Received 3,209 Likes on 2,366 Posts
Default

Originally Posted by BruceTheQuail
Jeez going from 340hp 6 to a tuned v8, I think you need a cold shower, bigfella! Is your R RWD?
It's a 2014 so yes RWD.
Pullied and tuned to 650 hp it might be a bit of a handful!
 
  #7  
Old 06-15-2021, 03:36 AM
BruceTheQuail's Avatar
Veteran Member
Join Date: Sep 2013
Location: Gold Coast, Oz
Posts: 3,932
Received 1,290 Likes on 889 Posts
Default

I suppose that if the tune smooths out the power delivery like it does in the 6 it might be an improvement. I found the XKR a bit all or nothing, trying to drift on a skid pan and I'd end up doing a 360.
 
  #8  
Old 06-15-2021, 05:32 PM
Obi's Avatar
Obi
Obi is offline
Senior Member
Join Date: May 2019
Posts: 270
Received 65 Likes on 47 Posts
Default

What email are you using?
 
  #9  
Old 06-15-2021, 05:42 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default

Originally Posted by Obi
What email are you using?
Good question. First time I submitted my inquiry via their website. More recently, I pulled out the paperwork that came with the ECU Flashing Unit and emailed the suggested: tuning@velocityap.com
 
  #10  
Old 06-15-2021, 05:46 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default

[QUOTE=OzXFR;2404382]AFAIK each VAP tuning unit (they call it a "V-Tech ECU programming tool") is coded to the specific VIN of the car...

I imagine that the tune is specific to the VIN but that the flashing tool is generic, or maybe varies a bit by engine six.....thus my inquiries direct to VAP. In the past they've been red hot at answering my questions and, by my observation, those of others, thus my post yesterday
 
  #11  
Old 06-15-2021, 05:49 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default

Originally Posted by BruceTheQuail
Jeez going from 340hp 6 to a tuned v8, I think you need a cold shower, bigfella! Is your R RWD?
Cold showers are easy to arrange in Melbourne at this time of year

If I decide to keep the S then I'll probably put the tune on it, as per my original plans. But if it is, in some way, transferable and I decide to sell the XE, then I may as well put it on the V8.
 
  #12  
Old 06-15-2021, 05:54 PM
Obi's Avatar
Obi
Obi is offline
Senior Member
Join Date: May 2019
Posts: 270
Received 65 Likes on 47 Posts
Default

Originally Posted by andrew0068
Good question. First time I submitted my inquiry via their website. More recently, I pulled out the paperwork that came with the ECU Flashing Unit and emailed the suggested: tuning@velocityap.com
try stuart@velocityap.com
 
  #13  
Old 06-15-2021, 05:55 PM
lizzardo's Avatar
Veteran Member
Join Date: May 2015
Location: Northern California
Posts: 3,410
Received 980 Likes on 731 Posts
Default

My understanding of the device is that it can be used on a different car as long as the last thing done with it was to reload the stock file. I think it effectively "marries" to the vehicle when a tune is loaded and going back to the stock file constitutes a divorce. I haven't tried it.
 
  #14  
Old 06-15-2021, 08:17 PM
supersportmtl's Avatar
Senior Member
Join Date: Apr 2020
Location: Canada
Posts: 294
Received 122 Likes on 69 Posts
Default

Check your junk mail because I only have great things to say about VAP
 
  #15  
Old 06-15-2021, 10:09 PM
Thunder Dump's Avatar
Senior Member
Join Date: Aug 2020
Location: Western MA
Posts: 645
Received 440 Likes on 236 Posts
Default

Originally Posted by lizzardo
My understanding of the device is that it can be used on a different car as long as the last thing done with it was to reload the stock file. I think it effectively "marries" to the vehicle when a tune is loaded and going back to the stock file constitutes a divorce. I haven't tried it.
This is correct and how Stuart explained it to me.
 
  #16  
Old 06-16-2021, 06:10 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default

Originally Posted by Obi
Thanks Obi. Done
 
  #17  
Old 06-17-2021, 08:59 PM
EdG's Avatar
EdG
EdG is offline
Member
Join Date: Feb 2020
Location: Ohio
Posts: 92
Received 14 Likes on 11 Posts
Default

I talked to Stuart a few weeks ago about an issue. I have found them responsive Keep trying.
 
  #18  
Old 06-18-2021, 12:38 PM
Nedoerr's Avatar
Senior Member
Join Date: Oct 2018
Location: California, USA
Posts: 665
Received 140 Likes on 107 Posts
Default

I also emailed them 3 weeks ago. Got a response after a couple days from Chris. Looking forward to adding their tune to my car too.
 
  #19  
Old 06-21-2021, 11:17 PM
andrew0068's Avatar
Senior Member
Thread Starter
Join Date: Oct 2019
Location: Melbourne, Australia
Posts: 134
Received 33 Likes on 21 Posts
Default

3.5 attempts to contact VAP over the past few weeks have come to nothing: submitted a form via their website, emailed: tuning@velocityap.com, posted in this forum, and emailed: stuart@velocityap.com Weird as I've found them very responsive in the past.
 
  #20  
Old 06-22-2021, 12:45 AM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 8,435
Received 3,209 Likes on 2,366 Posts
Default

Originally Posted by andrew0068
3.5 attempts to contact VAP over the past few weeks have come to nothing: submitted a form via their website, emailed: tuning@velocityap.com, posted in this forum, and emailed: stuart@velocityap.com Weird as I've found them very responsive in the past.
I would try Scuderia again.
Coz maybe VAP are blocking emails from .au coz Scuderia is their Oz distributor and they don't want to cut them out of the loop.
WAG I know!
 


Quick Reply: VAP - Having Trouble Contacting Them. Still in Business?



All times are GMT -5. The time now is 07:34 AM.