Hi. I have a 2021 F-Type. When I parked my car last night the touch screen was working great. When I started it this morning, the screen was dead… completely dark. Has anybody else had touch screen problems? I’m still very much on warranty, but would appreciate any insight on what might have gone wrong… or if there are any settings/ quick fixes I might be able to try before taking it to my dealer?

 

Apart from the "same old, same old" about checking/charging battery which is kind of like the universal "reboot" to solve computer problems, I have nothing to add.
But also owning a 2021, I would appreciate it if you would keep us up to date with developments.
My problem relates to Siri and Waze working and able to navigate but not talking directions.
It is definitely a car-specific problem not a settings/I-phone issue, but earliest dealer can look is mid July (from about a month ago)
Best of luck.

 

Just drive my 2021 F-Tpye to the gym. The touch screen is working again 🙃. However, I also have the problem of have no voice navigation when using Apple Car Play. The voice nav works fine using the car’s built-in nav, but not using Apple Car Play. I haven’t contacted my dealer about this ongoing problem yet.

 

No personal experience of this but the volume levels are specific to each function (audio, park sensors, nav, etc.) so maybe CarPlay has a discrete level - have you tried turning the wick up while CarPlay is talking?

 

I have tried turning up the volume when Car Play should be vocalizing with no result. It’s interesting though because the voice nav worked for a long time with either the car or Car Play, then just stopped one day. Makes me think it is some kind of setting, but I haven’t been able to find one.

 

Your experience sounds very similar to my own.
When I first began using CarPlay and Waze (on CarPlay) both nav systems would give verbal step by step directions.
Then both stopped.
Niether my I-phone nor my wife's I-phone would work for verbal directions.
Both would initiate navigation using "Hey Siri", but then navigation was only provided by the map and on screen directions.

In contrast, both I-phones worked just fine for CarPlay verbal navigation in our Audi A7, and both phones worked fine in our Jeep Grand Cherokee.

We took the Jag to the dealer and sat with their tech expert. She was unable to make the system work with our phones or with hers, but her phone did operate verbal Carplay navigation on the dealer's demo F-Type.

Conclusion is something funky with our Jag (and likely yours).
Mine is booked in for a "repair" on July 6 - about 6 weeks after we made reservation!

 

BTW, we also read about changing the colume while navigatiing - total rubbish!!

 

Have you determine wether it is carplay base issue or app based issue.
meaning - carplay issue all sound is gone regardless of which app you are using,meanig no sound from spotify or waze or applemap or google maps

or app based -- no nav sound from googlemaps but sound from other apps is ok eg spotify, pandora etc.


If app based you do have to keep trying to adjust the volume up when the app is announcing navigation instructions. This is actually not easy to do as the timing window is quite small and you need some lucky timing.
Keep just putting in new destinations and start routing. may have to do it up to 10 times from past experience before you get lucky.
Or try deleting the app and reinstalling. Haven't needed to do this so not sure if it will work but it may reset the volume back to the default level.
This hidden volume setting is remembered by the phone on behalf of the app so hopefully it is reset with reinstall but not sure.

 

Mine did this twice, during the first 6 months I had it, once after not driving the car for a week or so, the other after it had done a couple of very short journeys and starting again the next day. The problem has not cropped up once since I fitted a battery maintainer (CTEK in my case).

 

My problem isnot battery related (full charge on CTEK) or volume related. I can see the volume for CarPlay is on max.
Waiting for JLR techs to sort in July.

 

The other shitty thing about this issue is there are multiple places where the chain of nav announcement sounds can get stuffed up making it very difficult to troubleshoot. All have to be turn on/ turned up. Sound volume settings in the app itself, the phone and finally CarPlay. The apps will tell you if you dive into their settling options, the phone unfortunately is the crazy adjusting the volume when nav announcement is happening caper. There is no visual setting that you can check or look up! The phone and app settings often will mysteriously change and stop working despite no one changing the settlings. Also within the apps themselves experiment with swapping between the select output of announcements ie:default output(wired if connected with cable or wifi if on wireless CarPlay ) Vs Bluetooth output. I think you can still select Bluetooth even if using a wired connection but stand to be corrected.
I have changed to nav announcements over Bluetooth and not had a problem since. You have to set this individually for each nav app you use. Having multiple nav apps running in the background eg google maps on display with both announcements from google maps and Waze happening is probably the best ever. Spotify etc remains on wifi

 

I am just hoping that JLR can sort this.
If so, I will try to get an intelligent response from them as to what they did, and post it here

 

I had the black screen in my wife's Range Rover (same basic setup). It took turning the car off and letting it go to 'sleep' to bring the screen back. Happened one time in three years.

 

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Hi! Just following up to see if your dealer was able to solve the issue of CarPlay not “verbalizing” turn by turn directions? I have yet to solve the same problem in my 2021.

 

Hi Bradski:
Typical BS!!
Apparently, the last JLR automatic internet software update had a bug that stopped Carplay and Waze working properly.
My dealer told me this after waiting 6 weeks for an appointment and driving 40 miles.
Supposedly there is a fix coming with the next (unscheduled) software update.

 

I’ll pass the word on to my dealer…. And patiently wait 🙃

 

Sorry it was such a hassle to get an answer! I’ll pass the word on to my dealer…. And patiently wait 🙃! Thank you again!

 

The patch to fix the Carplay/Waze audio issue is currently expected in August and will be available as an OTA update.

 

I have also lost audio via CarPlay. Music plays from the phone just fine. No turn by turn nav announcements or hazard alerts from Waze. No alert sound when someone texts me. No siri sounds. Music is apparently the only thing that comes through.

 

There's a work around (of sorts) for the lost Waze audio. Use the "Mode" button on the steering wheel to change the source over to CarPlay. The bad news is, that cuts off the ICTP audio. You can have either, but not both.