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When filling with gas, pump cuts off

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  #21  
Old 10-18-2016, 11:20 PM
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Does anyone know if this was corrected fo MY '17?
 
  #22  
Old 10-19-2016, 04:50 AM
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Originally Posted by lizzardo
I've had mine shut off since the updated filler neck was installed, but only when it was quite hot. Most of the time now it's fine. It's not perfect, but it is a dramatic improvement.
+1. Had mine replaced. Works perfectly about 98% of the time but can be problematic at certain pumps in very hot weather.
 
  #23  
Old 10-19-2016, 02:34 PM
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Originally Posted by EconProf
F-Typers,
Did anyone else have the dealer-performed fix for the "cuts off at the fuel pump" issue done, and it didn't work? That's the position I find myself in with my 2016 Base. Only tried one fill up after the "fix"; will try again soon to collect more data before calling the dealership again.

Quite annoying. How hard can it be to design a usable gas tank for a car in the 21st century?
Turns out I may have been too hasty in my conclusion that the fix was useless. Today I filled up at a Chevron station with no problems (yay!), whereas before the fix at the same station it shut off every few seconds.

So I'm one for two:
the Shell by me: problem is just as bad as originally
the Chevron by me: the fix worked

Thanks also for others' feedback on this issue.
 
  #24  
Old 10-24-2016, 06:42 PM
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Ditto w/ Steve/Lizzardo.... I would say it works slightly better. Not totally sure what the update was, but it involved something somewhat extensive. It wasn't just an easy replacement... but it seems to work better now. It's true that it probably depends on the gas station too....
 
  #25  
Old 10-25-2016, 06:59 AM
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Originally Posted by Uncle Fishbits
Ditto w/ Steve/Lizzardo.... I would say it works slightly better. Not totally sure what the update was, but it involved something somewhat extensive. It wasn't just an easy replacement... but it seems to work better now. It's true that it probably depends on the gas station too....
Involves the R&R of the fuel filler neck. It is indeed an extensive exercise.
 
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  #26  
Old 04-09-2017, 08:23 PM
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Ok, so I had the same issue yesterday and again today at Chevron. Tried to fill it up on the lowest setting, but it keeps clicking off. Today, filled it again and it clicked off after 5 gallons and eventually was filled up at 8 gallons.

I see a TSB, but my car is a MY17 bought a month ago. Can I assume it already has the new part or ant suggestions?

Thanks
 
  #27  
Old 04-09-2017, 08:38 PM
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Originally Posted by 17jag
Ok, so I had the same issue yesterday and again today at Chevron. Tried to fill it up on the lowest setting, but it keeps clicking off. Today, filled it again and it clicked off after 5 gallons and eventually was filled up at 8 gallons.

I see a TSB, but my car is a MY17 bought a month ago. Can I assume it already has the new part or ant suggestions?

Thanks
No, take it to the dealer. They have to replace the filler neck.
 
  #28  
Old 04-09-2017, 09:51 PM
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Thanks Unhingd. I will deal with this till it has to go in for any other issue as the dealer is an hour away. It seems to happen less at certain pumps.
 
  #29  
Old 04-09-2017, 10:06 PM
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17jag,
This happens to my XKR on a regular basis but only at certain gas stations that use a particular type of nozzle. It is a pain in the ****. Sometimes, if I turn the nozzle upside down with the "trigger" facing up, it changes the angle of the tube entering the tank and I can get it to fill without the stops and starts.
 
  #30  
Old 04-09-2017, 10:55 PM
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Thank you tberg, I will try that as well.
 
  #31  
Old 06-16-2017, 02:50 PM
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A buddy showed me a trick of holding the pump handle upside down when filling. Works great.

Will get mine fixed at dealer at some point.
 
  #32  
Old 06-16-2017, 06:54 PM
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Originally Posted by Burt Gummer
A buddy showed me a trick of holding the pump handle upside down when filling. Works great.

Will get mine fixed at dealer at some point.
That worked about half the time when I had the bad filler neck.
 
  #33  
Old 06-17-2017, 09:28 AM
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In the 1+ years that I've owned the car, I've only had it happen once and that was recently at a station that I had never used before. Other than that, it fuels just like any other car that I've owned.
 
  #34  
Old 06-17-2017, 12:47 PM
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Mine rarely has the problem and I've found atmospheric conditions may have played a role the few times it's occurred. Very hot days were in play most of the times it happened. I've not had the fix done since in 3 years it's only happened perhaps 6-7 times.
 
  #35  
Old 01-31-2021, 03:26 PM
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Default 2011 xf imagine dealer will say its my cost, any idea on $$

can't imagine dealer replacing on a 2011, anyone have a rough idea on the cost?
 
  #36  
Old 01-31-2021, 07:53 PM
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Originally Posted by markwfarley
can't imagine dealer replacing on a 2011, anyone have a rough idea on the cost?
it is unlikely that the source of the problem on the XF is the same as that on the F-Type, so difficult to guess at the cost.
 
  #37  
Old 01-31-2021, 11:00 PM
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Glad I found this thread as my '15 V6 is pretty annoying to fill with gas due to the shut-off problem. Standing out in the freezing cold taking forever to fill the tank definitely put my sense of humour to the test tbh.
 
  #38  
Old 02-01-2021, 11:50 AM
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I had the TSB performed on mine. The first gas station that I went to afterwards...CLICK. Oh, well.

 
  #39  
Old 02-01-2021, 12:01 PM
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I took my f-type in to the dealer a couple of weeks ago to have them evaluate a fuel level sensor issue. While evaluating the car and researching history, they informed me that the wrong filler neck upgrade had been performed three years ago and they were going to redo it with the now 'correct' parts. We'll see... still waiting to get car back.
 
  #40  
Old 02-01-2021, 04:58 PM
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I have a similar problem on my 17 V6S. Using the lower notch for the lowest pump rate usually does the trick. Occurs mostly from late fall to late winter.
 
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