Wish Me Luck
#1
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I have an appointment tomorrow for my 2d annual service and a few warranty issues.
First off, I'm hoping that the oil isn't overfilled this time as it was at the first annual service.
One of the items on my list is the infotainment update and I'm curious to see if that is done and if so, what effect it has.
As per usual I expect push back on a few items that should be covered under warranty.
My navigation system was in a malfunctioning state from Feb. 4 thru March 30 of this year, during which time it showed the location of my car anywhere from a few miles inland to a few miles out into the Atlantic Ocean. During this time it also failed to record Journeys in the Jaguar Remote app. Miraculously it self-corrected sometime on March 30 for no apparent reason--I did not attempt any resets of any kind, battery included, or anything else. Therefore, in keeping with my typical cynical nature I expect I'll get the "We could not replicate the problem" response. I expect the same response (or alternatively the "That's normal for the vehicle") for the itermittent appearance of the broken lines in the backup camera that defines the width of the car including mirrors; and also for the fact that the passenger outside mirror is not adjustable for range of dip as described in the manual.
I also do not anticipate any cooperation in warranty coverage of the misalignment of body panels either since its beyond the one year adjustment period, even though others who post here have had the adjustments made beyond one year under JTD00399NAS1.
I feel like hanging a "First Do No Harm" placard from the rearview based on what's happened to the car on other visits to the service department, but that would probably just p*ss 'em off enough to intentionally screw things up.
Anyhow, just venting in an effort to steel myself for the ensuing conflicts.
First off, I'm hoping that the oil isn't overfilled this time as it was at the first annual service.
One of the items on my list is the infotainment update and I'm curious to see if that is done and if so, what effect it has.
As per usual I expect push back on a few items that should be covered under warranty.
My navigation system was in a malfunctioning state from Feb. 4 thru March 30 of this year, during which time it showed the location of my car anywhere from a few miles inland to a few miles out into the Atlantic Ocean. During this time it also failed to record Journeys in the Jaguar Remote app. Miraculously it self-corrected sometime on March 30 for no apparent reason--I did not attempt any resets of any kind, battery included, or anything else. Therefore, in keeping with my typical cynical nature I expect I'll get the "We could not replicate the problem" response. I expect the same response (or alternatively the "That's normal for the vehicle") for the itermittent appearance of the broken lines in the backup camera that defines the width of the car including mirrors; and also for the fact that the passenger outside mirror is not adjustable for range of dip as described in the manual.
I also do not anticipate any cooperation in warranty coverage of the misalignment of body panels either since its beyond the one year adjustment period, even though others who post here have had the adjustments made beyond one year under JTD00399NAS1.
I feel like hanging a "First Do No Harm" placard from the rearview based on what's happened to the car on other visits to the service department, but that would probably just p*ss 'em off enough to intentionally screw things up.
Anyhow, just venting in an effort to steel myself for the ensuing conflicts.
#2
#6
![Default](/forum/images/icons/icon1.gif)
I have an appointment tomorrow for my 2d annual service and a few warranty issues.
First off, I'm hoping that the oil isn't overfilled this time as it was at the first annual service.
One of the items on my list is the infotainment update and I'm curious to see if that is done and if so, what effect it has.
As per usual I expect push back on a few items that should be covered under warranty.
My navigation system was in a malfunctioning state from Feb. 4 thru March 30 of this year, during which time it showed the location of my car anywhere from a few miles inland to a few miles out into the Atlantic Ocean. During this time it also failed to record Journeys in the Jaguar Remote app. Miraculously it self-corrected sometime on March 30 for no apparent reason--I did not attempt any resets of any kind, battery included, or anything else. Therefore, in keeping with my typical cynical nature I expect I'll get the "We could not replicate the problem" response. I expect the same response (or alternatively the "That's normal for the vehicle") for the itermittent appearance of the broken lines in the backup camera that defines the width of the car including mirrors; and also for the fact that the passenger outside mirror is not adjustable for range of dip as described in the manual.
I also do not anticipate any cooperation in warranty coverage of the misalignment of body panels either since its beyond the one year adjustment period, even though others who post here have had the adjustments made beyond one year under JTD00399NAS1.
I feel like hanging a "First Do No Harm" placard from the rearview based on what's happened to the car on other visits to the service department, but that would probably just p*ss 'em off enough to intentionally screw things up.
Anyhow, just venting in an effort to steel myself for the ensuing conflicts.
First off, I'm hoping that the oil isn't overfilled this time as it was at the first annual service.
One of the items on my list is the infotainment update and I'm curious to see if that is done and if so, what effect it has.
As per usual I expect push back on a few items that should be covered under warranty.
My navigation system was in a malfunctioning state from Feb. 4 thru March 30 of this year, during which time it showed the location of my car anywhere from a few miles inland to a few miles out into the Atlantic Ocean. During this time it also failed to record Journeys in the Jaguar Remote app. Miraculously it self-corrected sometime on March 30 for no apparent reason--I did not attempt any resets of any kind, battery included, or anything else. Therefore, in keeping with my typical cynical nature I expect I'll get the "We could not replicate the problem" response. I expect the same response (or alternatively the "That's normal for the vehicle") for the itermittent appearance of the broken lines in the backup camera that defines the width of the car including mirrors; and also for the fact that the passenger outside mirror is not adjustable for range of dip as described in the manual.
I also do not anticipate any cooperation in warranty coverage of the misalignment of body panels either since its beyond the one year adjustment period, even though others who post here have had the adjustments made beyond one year under JTD00399NAS1.
I feel like hanging a "First Do No Harm" placard from the rearview based on what's happened to the car on other visits to the service department, but that would probably just p*ss 'em off enough to intentionally screw things up.
Anyhow, just venting in an effort to steel myself for the ensuing conflicts.
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#8
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I'm leaving for the self-inflicted horror in about half an hour. I could go to Columbia or Hilton Head, but I don't think its right to have other than the selling dealer perform the service work.
Last edited by fujicoupe; 04-23-2020 at 07:22 AM. Reason: yep
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JacksonvilleJag (04-23-2020)
#9
#10
#12
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#13
#14
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I have a 2014 V8S and I get a service message roughly the same time every year for the annual service.
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Paul_59 (04-26-2020)
#15
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I found this interesting.
The dealer gave me a 2020 F-Type P300 as a loaner yesterday when I dropped my car off for service and warranty/recall/infotainment update issues.
My 2018 base model V-6 averaged 33.1 MPG for the 87 mile trip to and the four pot averaged 29.9 from the dealership.
I am not at all impressed with either the performance or sound of the four banger.
The dealer gave me a 2020 F-Type P300 as a loaner yesterday when I dropped my car off for service and warranty/recall/infotainment update issues.
My 2018 base model V-6 averaged 33.1 MPG for the 87 mile trip to and the four pot averaged 29.9 from the dealership.
I am not at all impressed with either the performance or sound of the four banger.
#16
#17
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So how was this advertised "... our best in class, Jaguar EliteCare & New Vehicle Limited Warranty, 5-year/60,000-mile coverage..." ?
Service as good as their advertising?
I myself had pretty decent service my last 2 annual service, but always walked to BMW dealership's lounge next door, to visit my fav Salesman, now Sales Manager, who sold me my last 3 BMWs...
Service as good as their advertising?
I myself had pretty decent service my last 2 annual service, but always walked to BMW dealership's lounge next door, to visit my fav Salesman, now Sales Manager, who sold me my last 3 BMWs...
#18
#20