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Intro with the most complicated question ever.

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  #1  
Old 05-18-2018, 03:24 PM
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Question Intro with the most complicated question ever.

Hello everyone,

I am over one year into owning my 2001 XJR and I have been able to drive the car two months so far.

Since purchase, I have fixed:

Headlight, which I knew about at purchase
Driver side door, which I knew about at purchase

Transmission gasket. Car was leaking and brought it in, an import repair outfit fixed.

Once it was fixed, I drove it for a week, then I got new tires. A day late the leak comes back.

I assume the repair shop made a mistake the first go around so I prepare to tow it in for them to correct their mistake.

I notice the battery is dead and doesnt seem to charge as I can.t start the car. I buy a new battery, exchange it with the bad battery and it still will not start.

I get the car towed to the import repair shop and they call me to bring another key because my key is not starting the car. I bring down the other key and that will not start it either. Note: Both keys are after market. They bring in a locksmith, a good one, he runs a diagnostic and says to send it to the Jaguar dealership.

I tell Jaguar that I need new keys and I need the car to start. They call me a week later and they say they have run 2 hrs diagnostic at $200 an hour and want to run another 2 hrs at another $200 an hour to figure my key problem.
First, I let them know, I did not order diagnostics be run in the first place. Then, I asked if they ran the additional 2 hrs, could they guarantee my key would start the car. After all, I spending $800, right?

They said no.

At this point, I have a meltdown, call the used car dealer I bought this from and to his credit, he has the original mechanic call me back.

He told me when they got the car it had no keys and a good locksmith made them for the car. He said to tow over to him and the same locksmith would fix it.

Fast forward, two months and three things have happened.:
1.The original locksmith could not make my keys or new keys work, he thinks it may be a software or software update issue related to the changing out of the battery.
2. The mechanic finally checked all the fuses a said they were all good, so he has no more ideas.
3. Another locksmith that is great with software stopped in for a Civic and told him he would not touch a Jaguar.

Here are my questions:

What is wrong?

How do I fix it?

Thanks from seriously frustrated NEW jaguar owner.
 
  #2  
Old 05-18-2018, 05:30 PM
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Welcome to the forum wannoa,

Good to have you with us at Jaguar forums.

I've copied your post to X308 forum for advice from members with the same model. Here's the direct link to it:

https://www.jaguarforums.com/forum/x...ng-car-201857/

Follow this link XJ XJ8 / XJR ( X308 ) - Jaguar Forums - Jaguar Enthusiasts Forum to the main X308 forum for help, advice and information.
The 'HOW TO' thread at the top is a good place to start for information on regular issues.

Please remember to add vehicle details to your Signature to help others to give relevant advice. Go to the User CP button on the left of the top menu bar, then Settings & Options under Your Control Panel. Select Edit Signature and enter the details.

I can't give you a link to the relevant Region forum because you haven't given a Location. City/State is the usual.


Enjoy the forums.

Graham
 
  #3  
Old 05-18-2018, 07:03 PM
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Welcome aboard.
 
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Old 05-19-2018, 12:20 AM
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Welcome to the forums.
 
  #5  
Old 05-19-2018, 03:46 AM
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Welcome.

Oh boy, that is a sad situation.

Good luck with the transfer Graham has done for you.
 
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Old 05-19-2018, 05:07 AM
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welcome to the forum - enjoy!!
 
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Old 05-19-2018, 05:22 AM
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Welcome to Jaguar Forums wannoa,

Good to have you with us.
Enjoy the forum.

If you haven't done so already you should add your car details to your signature to help others to help you.
If you need help with getting around and using the forum follow this link for some help Forum Help
 
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