DPF Full



It's Jaguar XF 2012 2.2 . I did diagnose with one of the big break down company (RAC) they said EGR and DPF . I went local garage and the same things happen I bought the EGR VALVE and Chang it . I had the same problem again and I called the jaguar dealer ant told them the problems. I been told to drop it with Jaguar almost a week with them . I had the phone call from the jaguar dealer and they said the problem it's not EGR . It's DPF they will clean it . I was so happy . I had another call they try to clean but they had a problem to clean it . They need more time to find out why does not clean .

 

Welcome.

Bugga on the DPF. They can be tricky down here, and I will say no more.

The XF Tech section may have answers.

 

Welcome to the forum Johnxxx,

Good to have you with us at Jaguar forums.

Now the car is back with the dealer you will get a resolution but unfortunately it's likely to be accompanied by a large bill.

Follow this link XF and XFR ( X250 ) - Jaguar Forums - Jaguar Enthusiasts Forum to the X250 forum for help, advice and information.

Please remember to add vehicle details to your Signature to help others to give relevant advice. Go to the User CP button on the left of the top menu bar, then Settings & Options under Your Control Panel. Select Edit Signature and enter the details.

You can also visit the UK & Eire Region forum by following this link UK & Eire - Jaguar Forums - Jaguar Enthusiasts Forum to find other members in your region.

Enjoy the forums.

Graham

 

Welcome to the forum.

 

Welcome to the forums from ElinorB.
(';')

 

Welcome aboard.

 

welcome to the forum

 

Welcome to Jaguar Forums Johnxxx,

Good to have you with us.
Enjoy the forum.

If you haven't done so already you should add your car details to your signature to help others to help you.
If you need help with getting around and using the forum follow this link for some help Forum Help

 

Hello
It has been just over a month no news from jaguar dealer about my car!!! I did ask them even loan car they refused me . They said the problems with my car is DPF . And they said they been trying to regenerate the DPF but not success. I don't know how long to wait ? I need the car to be on the road for my job. What shall I do ? Pleas I need help. Can I call the main jaguar and complain? What can I do ???������

 

A month is unacceptable.

DPF is a regular issue on Jaguars used primarily for short journeys so it can't be a mystery to them. The usual approach is to attempt regeneration but if that fails, it's usually a replacement DPF. Apart from being without the vehicle, a growing concern has to be the final bill.

I would be asking the Service Manager for a detailed breakdown of time spent to date and actions taken in their attempt to resolve the issue.

Graham

 

Graham thanks
First they said £375 to regenerate the DPF . I don't think they will charge me more for their time westing garage.

 

John,

It's still an 'ouch' but you could be getting off lightly. We've had reports of over £700 for this.

Graham

 

Officially I just made complain against jaguar main dealer. Spire automotive
He is the owner of a vehicle which he brought into Jaguar Xxxxx for some remedial work and is unhappy that after 6 weeks the car remains in the workshop still not fixed.

The original problem was assessed & Mr Xxxx sanctioned to work to go ahead, only to be told that further problems have been found. This has been an ongoing situation now for 6 weeks & he is concerned about the spiralling cost of works.

He has also stated that everyone in the workshop has been very pleasant but still unable to resolve the issues.

In addition, he is having to hire a vehicle which is costing him £300 per week as he was refused a courtesy car.

Please could you look into the complaint & initiate contact with Mr Xxxx. for a full synopsis of the complaint.

Best regards
Ooooooooo.
PA to Finance Director
Group 1 Automotive
Brighton Head Office
Tel: 01273 426628 Ext. 1284
Mobile: 07920 562312

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