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  #1  
Old 02-16-2021, 06:35 PM
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Hi all the members of this forum, My name is Giuseppe and I'm Italian, I joined this forum first of all because I find it very professional and then because I also own a jaguar model xf year 2013 2.2 diesel engine. I apologize if maybe some of my words will be wrong but I write with a translator.
With my car I have a problem that happened two days ago, I remained on the ground with a flat battery and in order to recharge it I had to disconnect it from the terminals and take it to the bench, when it was recharged and mounted on the car, it turned on immediately but I noticed that both the smart key and the buttons on the interior of the car the locks did not lock anymore. I am not very experienced with jlr sdd but I have the v138 version and I made a diagnosis and I believe that the keys I have the kvm module no longer communicate. Do you think this is possible? As soon as I can I send photos of what I noticed with sdd v138
In your opinion, what are the procedures to solve my problem thank you all.
 
  #2  
Old 02-16-2021, 06:43 PM
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Welcome aboard Giuseppe, Benvenuto.....someone will be along shortly with some links for your problem.
good luck!
 
  #3  
Old 02-16-2021, 07:26 PM
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Hello, Giuseppe,
Your translator does a fine job. I understand completely.
Someone will be along soon to direct you to the correct section where you can find help.
Welcome to the forums from ElinorB.
(';')
 
  #4  
Old 02-16-2021, 09:33 PM
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Welcome to the Forums.

Translator is just fine.

Members in the XF (X250) Tech Section will have that fix for you.

Good luck.

 
  #5  
Old 02-16-2021, 11:51 PM
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Welcome to the forums.
 
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Old 02-17-2021, 02:54 AM
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Welcome to the forums Giuseppe,

When you remove / charge / replace the battery, the only settings lost should be window drop limits and possibly radio pre-sets. The Smartkey should not be affected. Did you try "docking" the Smartkey?




Follow this link https://www.jaguarforums.com/forum/xf-xfr-x250-44/ to the X250 forum for help, advice and information. You can also use the Europe Region forum by following this link https://www.jaguarforums.com/forum/europe-42/ to find other members in your region.

Please read the guidance for new members ( https://www.jaguarforums.com/forum/n...ned-up-241802/ ) which answers many of the most frequent questions about getting started.

Enjoy the forums.

Graham
 
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Old 02-17-2021, 04:06 AM
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Welcome to Jaguar Forums Guiseppe,

Good to have you with us.
Enjoy the forum.

If you haven't done so already you should add your car details to your signature to help others to help you.
If you need help with getting around and using the forum follow this link for some help Forum Help
 
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Old 02-17-2021, 05:14 AM
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welcome to the forum - enjoy!!!
 
  #9  
Old 02-17-2021, 07:54 AM
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Hello everyone and thanks for your kind welcome, obviously spare and thanks for the advice, today I wanted to see if by chance my problem is due to the loss of data by the kvm. My question is: why does the car turn on and the locks no longer work? the kvm recognizes the key otherwise the car would not start and there would be a key not found alarm or am I wrong? today I do a test to reconfigure the keys but sdd tells me this, what to do?

 
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