they sent wrong rack and pinion
#1
they sent wrong rack and pinion
recieved refurbished rack and pinion for my 2003 jaguar s-type v8 from detroit axle thursday. I inspected it looked ok. Took off old one and transfered sensor on to new one then went to put it on, turned out to be wrong one the shaft that connects to my steering linkage is splined and the one that was sent is not. Called left a msg sent an email and no one contacted me. So i called them, after a lenghtly conversation it turns out they sent the wrong one and the correct one was 65dollars more. packaged up the incorrect one sent it back, paid difference not waiting for correct one. The replacement should take about 1hr. Hope they get it right.
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Woznaldo
XJ6 & XJ12 Series I, II & III
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09-26-2015 11:02 AM
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