Jaguar XE ticking noise
#1
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I own Jaguar XE, only 3400 miles so far. At about 1500 miles, I started noticing the ticking noise that is coming from underneath the floor mat, gas pedal/break area. It is fairly consistent and I noticed that it goes away when the weather drops under 100. I live in Las Vegas and it gets really hot so over the summer this would drive me crazy. I took it to the dealership 4 times now and they can’t seem to fix it.Does anybody have the same problem and what could be the solution?
#2
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I think there is a service bulletin on Topix that mentions a ticking noise in that area. Have a look.
Ticking Noise in Passenger Compartment While Driving
A ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed.
Global reference: JTB00483NAS1
Ticking Noise in Passenger Compartment While Driving
A ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed.
Global reference: JTB00483NAS1
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Jjdejd (12-19-2017)
#3
#4
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Did you ever resolve this issue? I have the same problem. I could not find the service bulletin. Thanks
#5
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Nope, I thought I did but the ticking noise went away due to cold weather. Once it got over 80 F, same ticking noise returned. I have been to the dealership 5 times in the past 6 months for this issue, and finally gave up. I contacted the manager and had them file a case with Jaguar of USA. I am asking to replace the car. They told me that I should find out the decision by Friday.
Had over 30 cars by now, and never had this issue before.
Had over 30 cars by now, and never had this issue before.
#6
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Nope, I thought I did but the ticking noise went away due to cold weather. Once it got over 80 F, same ticking noise returned. I have been to the dealership 5 times in the past 6 months for this issue, and finally gave up. I contacted the manager and had them file a case with Jaguar of USA. I am asking to replace the car. They told me that I should find out the decision by Friday.
Had over 30 cars by now, and never had this issue before.
Had over 30 cars by now, and never had this issue before.
#7
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I did not find the bulletin, but the one above talks about the passenger compartment area. Mine is definitely driver side area around the gas pedal throttle, possibly even in the dashboard around the steering wheel. I pulled the plastics and looked underneath couldn't find anything that looks suspicious. I am about 70 % sure that its the related to incorrect welding in the floor, metal expanding when it heats up and makes the ticking noise as it flexes when it goes over road surfaces...I will let you know as soon as I find out. I would suggest calling the Jaguar of USA and making a claim, and then keep taking it to the dealership every time you hear the noise.
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Jjdejd (12-11-2017)
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#8
#9
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I only had mine for a couple of weeks with limited time to drive it. Today I got some time to drive it and the ticking is driving me crazy. Someone on another thread I started, says it may be the fuel injectors firing. I missed my appointment this week, but going to the dealer next week. If they can’t resolve this, it’s gone. Really disappointed. Stay tuned.
#10
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Hi,
Here is the update:
After five week long trips to the dealership for the same issue, I had service manager reach out to the Jaguar of USA and file a case. This was about 6 weeks ago. After 6 weeks of wait and numerous calls to Jaguar customer service, last Friday I received a notice from Jaguar customer service team via email advising that a vehicle will be replaced based on Nevada lemon law, or the funds will be refunded if I decided not to sign another lease...To my understanding they will be refunding me down pmt, and past payments that were made.
I decided to try my luck the second time, and sign another lease with another new XE separate from this transaction. I am now waiting on that XE to transport to Vegas while waiting for the refund for my old one.
Here is the update:
After five week long trips to the dealership for the same issue, I had service manager reach out to the Jaguar of USA and file a case. This was about 6 weeks ago. After 6 weeks of wait and numerous calls to Jaguar customer service, last Friday I received a notice from Jaguar customer service team via email advising that a vehicle will be replaced based on Nevada lemon law, or the funds will be refunded if I decided not to sign another lease...To my understanding they will be refunding me down pmt, and past payments that were made.
I decided to try my luck the second time, and sign another lease with another new XE separate from this transaction. I am now waiting on that XE to transport to Vegas while waiting for the refund for my old one.
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Jjdejd (12-18-2017)
#11
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Think I may have found my problem. Seems to be a ground strap issue. All the symptoms fit as well as my vin number. JTB00483NAS1 - Ticking Noise in Passenger Compartment While Driving - Jaguar F-Pace Forum. Alphakinase found it. Thanks
#12
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Are you taking the car to the dealership? Let us know what happens and if they fix it? Ask them which parts they replaced. This drove me crazy. I am dying to know if they found a fix for it.
Another update on my case:
Received a formal offer from Jaguar, getting back my down payment, and all the monthly payments I have made.
Thanks.
Another update on my case:
Received a formal offer from Jaguar, getting back my down payment, and all the monthly payments I have made.
Thanks.
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Jjdejd (12-27-2017)
#13
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Are you taking the car to the dealership? Let us know what happens and if they fix it? Ask them which parts they replaced. This drove me crazy. I am dying to know if they found a fix for it.
Another update on my case:
Received a formal offer from Jaguar, getting back my down payment, and all the monthly payments I have made.
Thanks.
Another update on my case:
Received a formal offer from Jaguar, getting back my down payment, and all the monthly payments I have made.
Thanks.
#14
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Aside from ground straps have them check support beam and drive shaft rattling against each other and causing ticking nose.
Somebody on the UK forum wrote:
I had a clicking noise that was caused by a support beam ratting against the drive shaft - just got it fixed this morning. Not sure if the clicking is the same noise as the sewing machine noise discussed but thought I would mention it. Mine was an easy 30 min fix."
Somebody on the UK forum wrote:
I had a clicking noise that was caused by a support beam ratting against the drive shaft - just got it fixed this morning. Not sure if the clicking is the same noise as the sewing machine noise discussed but thought I would mention it. Mine was an easy 30 min fix."
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Jjdejd (12-28-2017)
#15
![Default](/forum/images/icons/icon1.gif)
Aside from ground straps have them check support beam and drive shaft rattling against each other and causing ticking nose.
Somebody on the UK forum wrote:
I had a clicking noise that was caused by a support beam ratting against the drive shaft - just got it fixed this morning. Not sure if the clicking is the same noise as the sewing machine noise discussed but thought I would mention it. Mine was an easy 30 min fix."
Somebody on the UK forum wrote:
I had a clicking noise that was caused by a support beam ratting against the drive shaft - just got it fixed this morning. Not sure if the clicking is the same noise as the sewing machine noise discussed but thought I would mention it. Mine was an easy 30 min fix."
#19