Bluetooth phone connection keeps dropping
#21
#22
For those of you in North America that have made sure your phone is listed as fully compatible by checking the Jaguar Bluetooth website, there MAY be a software correction newly available. Attached is a new bulletin addressing RE-CONNECTION issues with an already paired phone. IF you have an issue as listed in the Situation: paragraph, see your friendly dealer and ask for the Bluetooth software update.
Cheers,
Cheers,
#23
#24
For those of you in North America that have made sure your phone is listed as fully compatible by checking the Jaguar Bluetooth website, there MAY be a software correction newly available. Attached is a new bulletin addressing RE-CONNECTION issues with an already paired phone. IF you have an issue as listed in the Situation: paragraph, see your friendly dealer and ask for the Bluetooth software update.
Cheers,
Cheers,
Oddly, mine dropped the connection often during my early ownership of the car. I found that turning off the wifi helped it not happen as often, but it still drove me nuts, so I tried re-pairing it. I've since turned wifi back on all the time (I kept forgetting to turn it off/on), and since re-pairing, have not had the dropped connection problem like I did before. I've now driven the car a few thousand miles and in the last couple thousand, required re-connection again only once.
FWIW, I will still seek the software update (can't hurt) and my phone is listed as compatible (Apple 3GS). Jaguar USA - JAGUAR BLUETOOTH® CONNECTIVITY
#25
Samsung Bluetooth keeps dropping but iPhone 3GS does not
On the Jag XF 2010, I had lot of problems with My Samsung Captivate (AT&T) with Android 2,2 dropping the bluetooth. My wife did not have the same problem with her iPhone 3GS.
The Samsung does not drop in my Prius 2010.
Now the Samsung is history, I have a Motorola Atrix and its still quite new so not sure if that will have problems.
The Samsung does not drop in my Prius 2010.
Now the Samsung is history, I have a Motorola Atrix and its still quite new so not sure if that will have problems.
#26
My phone just started doing this the other day. It is so frustrating.... I have a HTC HD7 phone and recently updated to the Windows 7.5 "Mango" update. I love the update but now bluetooth drops about every 15 seconds. I've tried repairing the phone, rebooting the phone, etc. No luck yet. I will try bringing the car to the dealer to see if they can perform that bluetooth update.
BTW my wife has the exact same phone and it works great in her 08 MKX. I'm going to have to try her phone in my car tonight.
BTW my wife has the exact same phone and it works great in her 08 MKX. I'm going to have to try her phone in my car tonight.
#28
I tried my wife's phone and the same thing happened. I guess I either have to revert back to my old phone software or avoid using bluetooth. Every windows 7 phone on the market saw this update so that means anyone with a Jag XF will have problems. Hopefully Jag starts testing it out and an update is released for the car.
#29
#30
Has anyone updated their iPhones to OS5 or have the new iPhone 4s yet? If so, is the Bluetooth connection stable? I've been wary of upgrading to the new OS5 due to worries that the Bluetooth implementation might be "different" by enough to run me into pairing/dropping issues. Currently my 3GS phone is stably connected with the last OS4 sub-version (I turned off the address book feature in the car).
#31
Join Date: Sep 2008
Location: Damon /Houston, Texas
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My understanding is to, isthat if you recieve a email it disconnects. Youde have to talk with someone that has this cause i know we hear it here too and its from emails. Ill see if i can find anymore info. All the advisors have iphones and theyre the ones that discuse these issues with customers cause it vitually never in the tech side for a problem
#32
My understanding is to, isthat if you recieve a email it disconnects. Youde have to talk with someone that has this cause i know we hear it here too and its from emails. Ill see if i can find anymore info. All the advisors have iphones and theyre the ones that discuse these issues with customers cause it vitually never in the tech side for a problem
I think I'll not tempt fate and wait until we get some feedback on OS5 before I upgrade. I did that once on my prior car (can't remember what OS ver. I was upgrading to, but it was an iPhone), and lost all connectivity! Since it's not easy to downgrade to the older OS with an iPhone, I've learned my BT lesson and will wait!
#33
update...
I wanted to post an update for you all, maybe this will help someone else.
I was having occasional drops with my HTC Imagio (which ran WinMo 6.x), and so I jumped to an Android phone, the Samsung Charge.
This phone was shipped with Froyo (2.2.1) and I immediately loaded a custom ROM, also using a Froyo build. For a few months, I had very few drops, but at some point, likely resulting from some ROM update, I began having Bluetooth drops constantly... a few times every time I drove the car.
A couple weeks ago I did a factory wipe and installed a Gingerbread ROM... and have not had a single drop since. I suspect the Bluetooth APK files in Gingerbread play much more nicely with the XF.
I know many of the posts in this thread indicate iPhone users, and of the droid users, many may already be running Gingerbread, but, if you are running Froyo and have the ability to update to a Gingerbread ROM, I would highly recommend trying that to possibly fix the BT problem.
Jeff
I was having occasional drops with my HTC Imagio (which ran WinMo 6.x), and so I jumped to an Android phone, the Samsung Charge.
This phone was shipped with Froyo (2.2.1) and I immediately loaded a custom ROM, also using a Froyo build. For a few months, I had very few drops, but at some point, likely resulting from some ROM update, I began having Bluetooth drops constantly... a few times every time I drove the car.
A couple weeks ago I did a factory wipe and installed a Gingerbread ROM... and have not had a single drop since. I suspect the Bluetooth APK files in Gingerbread play much more nicely with the XF.
I know many of the posts in this thread indicate iPhone users, and of the droid users, many may already be running Gingerbread, but, if you are running Froyo and have the ability to update to a Gingerbread ROM, I would highly recommend trying that to possibly fix the BT problem.
Jeff
#34
Update on my phone dropping issues:
I told the dealer about my issues and they said there was no bluetooth update available for my car. They performed an injector flush while the car was in there and ever since I got the car back my phone works perfectly...... WTF? No issues dropping what so ever. I never changed anything on my phone? The Dealer never did anything other than try to pair one of their phones which worked fine. I'm wondering if they reset the battery during the engine work and that was the fix? I'd say pop the battery cable off for 30 mins and see if that fixes any bluetooth dropping issues you may have. It can't hurt and it isn't much work.
I told the dealer about my issues and they said there was no bluetooth update available for my car. They performed an injector flush while the car was in there and ever since I got the car back my phone works perfectly...... WTF? No issues dropping what so ever. I never changed anything on my phone? The Dealer never did anything other than try to pair one of their phones which worked fine. I'm wondering if they reset the battery during the engine work and that was the fix? I'd say pop the battery cable off for 30 mins and see if that fixes any bluetooth dropping issues you may have. It can't hurt and it isn't much work.
#35
Update on my phone dropping issues:
I told the dealer about my issues and they said there was no bluetooth update available for my car. They performed an injector flush while the car was in there and ever since I got the car back my phone works perfectly...... WTF? No issues dropping what so ever. I never changed anything on my phone? The Dealer never did anything other than try to pair one of their phones which worked fine. I'm wondering if they reset the battery during the engine work and that was the fix? I'd say pop the battery cable off for 30 mins and see if that fixes any bluetooth dropping issues you may have. It can't hurt and it isn't much work.
I told the dealer about my issues and they said there was no bluetooth update available for my car. They performed an injector flush while the car was in there and ever since I got the car back my phone works perfectly...... WTF? No issues dropping what so ever. I never changed anything on my phone? The Dealer never did anything other than try to pair one of their phones which worked fine. I'm wondering if they reset the battery during the engine work and that was the fix? I'd say pop the battery cable off for 30 mins and see if that fixes any bluetooth dropping issues you may have. It can't hurt and it isn't much work.
Cheers,
#36
I tried deleting the phone and repairing it. Nothing changed. I tried my wife's phone (same phone) and it still had issues. No change when I went back to mine. After the dealer serviced it (tried another phone and reset the battery) now it works fine. Now I'm never going to touch the settings. lol
#37
I tried deleting the phone and repairing it. Nothing changed. I tried my wife's phone (same phone) and it still had issues. No change when I went back to mine. After the dealer serviced it (tried another phone and reset the battery) now it works fine. Now I'm never going to touch the settings. lol
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Last edited by xjrguy; 11-11-2011 at 09:13 AM.
#38
Iphone 6 bluetooth issues
My iPhone 6 bluetooth connection breaks up and often drops in our jaguars and in my new range rover, but this didn't happen in the porsche cayenne that I just traded in for the range rover. Anyone have a similar issue? It doesn't matter if I'm on a phone call, or listening to music.
#39
Jaguar xe loosing bluetooth connection
Thanks for the suggestion, but it isn't my phone going into sleep-mode that is the problem. Whenever I want to use bluetooth in the car I switch it to discoverable mode and I know (from using it with other devices including other bluetooth headsets, and from the display on the phone itself) that it stays in that mode and doesn't go into sleep mode. It isn't an iPhone, by the way.
#40
Bluetooth drop
I have the exact same problem, my car is 2017 and my phone is the brand new Samsung s10 and visable and awake yet it always drops the connection. At first i worked out that when my phone has low or no signal it drops the connection, but it shouldn't do this anyway. But now i drops the connection whenever and when im playing music its really annoying. I to have no idea how to fix it but would love if someone could help.