Car wont start, and key fob wont eject
#1
01-01-2009, 07:25 PM
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Car wont start, and key fob wont eject
Okay,
So I have one of the first Jaguar XF SCs to be sold (April purchase) and today we have a new problem (dont get me started). The car wont start, much like the other persons post - just goes dead, no warning, no indicators, etc.
I tried to put the car in convenience mode, and now the fob wont eject- hooray!
Anyone else have any ideas? I will be calling Jaguar in New Jersey once again it seems.
I really like the car, but this stuff is getting out of hand. The new Jaguar, just like the old 1970s Jags- best car you can ever push....
So I have one of the first Jaguar XF SCs to be sold (April purchase) and today we have a new problem (dont get me started). The car wont start, much like the other persons post - just goes dead, no warning, no indicators, etc.
I tried to put the car in convenience mode, and now the fob wont eject- hooray!
Anyone else have any ideas? I will be calling Jaguar in New Jersey once again it seems.
I really like the car, but this stuff is getting out of hand. The new Jaguar, just like the old 1970s Jags- best car you can ever push....
#3
01-01-2009, 08:35 PM
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#4
01-01-2009, 09:28 PM
#5
01-01-2009, 11:01 PM
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RE: Car wont start, and key fob wont eject
IF YOU HAVE NO POWER AS IN DEAD BATTERY THATS WHY IT WONT ELECT, JUMP THE CAR BUT WITH THE NEGATIVE JUMPER CABLE ON THE SPARE TIRE HOLD DOWN NOT ON THE BATTERY, POS GOES TO BATTERY. YOU PROBOBLY HAVE A FLAT BATTERY. if you do have battery power and it wont eject, then disconnect the battery and hook it back up this should also eject the smart key
#6
01-02-2009, 08:05 AM
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RE: Car wont start, and key fob wont eject
Well, the battery is really dead now- when the car is in convenience mode some tail lights and running lights stay on- so, if there isn't enough battery power to eject the key, you will have a dead battery- nice design feature.
So, they're coming to tow it today- we'll see how that goes.
Again, I think the car is really nice, love the engine but we've had a myriad of problems with it. I'm not like the other guy- 'don't buy a first year production' model- I think companies may actually want to test the car they release and make sure it works reasonably well.
So, they're coming to tow it today- we'll see how that goes.
Again, I think the car is really nice, love the engine but we've had a myriad of problems with it. I'm not like the other guy- 'don't buy a first year production' model- I think companies may actually want to test the car they release and make sure it works reasonably well.
#7
01-02-2009, 12:22 PM
RE: Car wont start, and key fob wont eject
ORIGINAL: rihock
Again, I think the car is really nice, love the engine but we've had a myriad of problems with it. I'm not like the other guy- 'don't buy a first year production' model- I think companies may actually want to test the car they release and make sure it works reasonably well.
Again, I think the car is really nice, love the engine but we've had a myriad of problems with it. I'm not like the other guy- 'don't buy a first year production' model- I think companies may actually want to test the car they release and make sure it works reasonably well.
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#8
01-05-2009, 01:50 PM
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RE: Car wont start, and key fob wont eject
Not buying the first year is unfortunately no guarantee the later model years will be any better. Sometimes the first cars off a new assembly line are the best that model ever gets due to the careful attention the workers put into new work.
The rule is actually don't buy the first model year if you want to know whether to buy this model or not. The reason the rule looks like it works is because bad cars tend to remain bad so if the car proves to be bad during the initial release then don't buy one.
However, if you are determined to buy this model then it actually makes no difference whether you buy early or buy late.
One of the best cars I ever owned was a first model year SAAB 9000 Turbo. They became steadily worse after the initial year's production!
The rule is actually don't buy the first model year if you want to know whether to buy this model or not. The reason the rule looks like it works is because bad cars tend to remain bad so if the car proves to be bad during the initial release then don't buy one.
However, if you are determined to buy this model then it actually makes no difference whether you buy early or buy late.
One of the best cars I ever owned was a first model year SAAB 9000 Turbo. They became steadily worse after the initial year's production!
#9
01-07-2009, 06:55 PM
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RE: Car wont start, and key fob wont eject
Update- The car was towed to the dealer last Friday (running so that they could get into neutral). As of today, they have not been able to fix the problem, or tell us what the problem is- only that it's 'network' related, and may have to do with battery drain. I know have a standing conference call with Jaguar corporate every day to give me an update.
If they tell me what happened, and can fix it, I'll post to this site.
If they tell me what happened, and can fix it, I'll post to this site.
#10
01-07-2009, 10:33 PM
RE: Car wont start, and key fob wont eject
ORIGINAL: jagular
Not buying the first year is unfortunately no guarantee the later model years will be any better. Sometimes the first cars off a new assembly line are the best that model ever gets due to the careful attention the workers put into new work.
Not buying the first year is unfortunately no guarantee the later model years will be any better. Sometimes the first cars off a new assembly line are the best that model ever gets due to the careful attention the workers put into new work.
SAAB has always been the worst car on the road IMO, so it stands to reason they never get better..they can't even build a jet that flies right.
#11
01-08-2009, 09:53 AM
Veteran Member
RE: Car wont start, and key fob wont eject
SAAB is as good as BMW and better than some Mercedes models.
It matters not why new models can be troublesome, only that your rule of thumb is a self fulfilling prophesy. No one complains about new models that are built properly.
It is very rare for a totally new model to be launched. The SAAB 9000 is one example. The X Type was based on the already released Mondeo which was a much better car as it turned out, from a build quality perspective.
The XF is hardly "totally new" it uses a 10 year old drive train and suspension that is at least four years old. The floorpan is ten years old. And so on.
Let us see if the XF has been properly engineered and built from day one. So far it is looking good.
The X Type was a disaster by comparison.
It matters not why new models can be troublesome, only that your rule of thumb is a self fulfilling prophesy. No one complains about new models that are built properly.
It is very rare for a totally new model to be launched. The SAAB 9000 is one example. The X Type was based on the already released Mondeo which was a much better car as it turned out, from a build quality perspective.
The XF is hardly "totally new" it uses a 10 year old drive train and suspension that is at least four years old. The floorpan is ten years old. And so on.
Let us see if the XF has been properly engineered and built from day one. So far it is looking good.
The X Type was a disaster by comparison.
#12
01-08-2009, 11:12 AM
RE: Car wont start, and key fob wont eject
ORIGINAL: jagular
It matters not why new models can be troublesome, only that your rule of thumb is a self fulfilling prophesy. No one complains about new models that are built properly.
It matters not why new models can be troublesome, only that your rule of thumb is a self fulfilling prophesy. No one complains about new models that are built properly.
I'm not talking about the nut and bolts of a new car based on tired and proven design..the majority of the new car problem (whatever brand) I'm talking about, are mainly inall the gimmicks and gadgets that they put in to make the electronics state of the art...One bad wiring harness can defame a car's entire persona...Like I said..I'll wait till the next generation of the XF before I buy into any aggravation..
I've had my share of NEW car problems across the spectrum of brands I've owned in the 35+ years of driving...Experience is what I speak from, not supposition.
#13
01-08-2009, 07:30 PM
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RE: Car wont start, and key fob wont eject
Update as of today:
We had our daily conference call with Jaguar/Land Rover in New Jersey and they had the ***** to tell me that the fault was due to me leaving an iPod plugged into the audio unit that they installed. Seriously. My comment to them was that if the tolerances are that close on what is continually pulling power that they may want to look into that as a design failure.
The overall result is that they can't reproduce any of the problems that we've had, and the attitude from them is that, and I quote, '...have no obligation to fix anything.'
Talk about blowing a customer relationship- I pointed out to them that I've bought four Jags in the past and with that attitude this will be the last.
So let's break that down:
Me: Loyal buyer of over 200k worth of Jags. I have a problem(s) and the car is faulty. Jaguar has an opportunity- can we keep this guy buying more of our product for the next 40 years, or do we totally **** him off, lose him as a customer, and ensure that he'll write posts like this?
I guess I know the answer.
Thanks Jag, love the car, just not the one I have, and I'm glad you don't feel obligated to do anything to help.
Great work
We had our daily conference call with Jaguar/Land Rover in New Jersey and they had the ***** to tell me that the fault was due to me leaving an iPod plugged into the audio unit that they installed. Seriously. My comment to them was that if the tolerances are that close on what is continually pulling power that they may want to look into that as a design failure.
The overall result is that they can't reproduce any of the problems that we've had, and the attitude from them is that, and I quote, '...have no obligation to fix anything.'
Talk about blowing a customer relationship- I pointed out to them that I've bought four Jags in the past and with that attitude this will be the last.
So let's break that down:
Me: Loyal buyer of over 200k worth of Jags. I have a problem(s) and the car is faulty. Jaguar has an opportunity- can we keep this guy buying more of our product for the next 40 years, or do we totally **** him off, lose him as a customer, and ensure that he'll write posts like this?
I guess I know the answer.
Thanks Jag, love the car, just not the one I have, and I'm glad you don't feel obligated to do anything to help.
Great work
#15
01-10-2009, 09:06 AM
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RE: Car wont start, and key fob wont eject
Update- we got the car back yesterday. They told us that the audio input device was causing a cascade issue and draining the battery (maybe)- they weren't really sure what the problem was, so reluctantly, we have it in the driveway.
I just found it funny that they told me that leaving an iPod plugged in caused all the issues- so basically it was my fault. Jaguar also told me (Jillian Sabine) that they were under 'no obligation' to fix any of the problems.
Way to keep customers.....
I just found it funny that they told me that leaving an iPod plugged in caused all the issues- so basically it was my fault. Jaguar also told me (Jillian Sabine) that they were under 'no obligation' to fix any of the problems.
Way to keep customers.....
#16
03-19-2010, 01:35 PM
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Arrogance at Jaguar Corporate
I saw a posting of a new XJ owner who was mistreated by Jaguar corporate, which apparently showed little regard for him having had 4 Jaguars.
I've had 6 Jaguars and 3 Land Rovers over 29 years (over $500,000 worth) and was recently treated very poorly. I have a 2000 XJ8 with only 66,000 miles on it. My transmission failed just a minute after exiting a major New York City area highway. I lost control of the car and had I been on I-95 I'd be in a hospital (if not deceased).
So I called the so-called "Customer Care" in Mahwah and a very nice woman indicated that of course there was a post-warranty issue but they;d look into it and get back to me within "2 business days". I said well, I'm renting a car at great expense so how about if I fix it and we discuss responsibility after. She said no, if Jaguar is involved, Jaguar dealers have to do the repairs.
Anyone here know you never go to Jaguar for non-warranty work. So I waited.
And waited.
Then I wrote to Gary Temple, the purported CEO. No reply. Then I called a call from Jillian Sabine, about whom other complaints on this forum. She is clearly just a parakeet for the CEO. They sat on it for THREE WEEKS! I wrote 2 other times, each time warning that I was incurring huge rental fees waiting for them to act.
After three weeks what did I get? Refusal to accept any responsibility for the defective product. And refusal to accept responsibility for freezing me in place with my rental car - they wouldn't even cover that. Not even a bag of potato chips. Not even a free car wash. After $500,000 and 9 (!) cars.
So I'm suing them and setting up a website -- www.mybadjaguar.com. I'll post here when its ready and it will try to help other victims of Jaguar defects and corporate arrogance with guidance on suing them, etc.
Stay tuned.
I've had 6 Jaguars and 3 Land Rovers over 29 years (over $500,000 worth) and was recently treated very poorly. I have a 2000 XJ8 with only 66,000 miles on it. My transmission failed just a minute after exiting a major New York City area highway. I lost control of the car and had I been on I-95 I'd be in a hospital (if not deceased).
So I called the so-called "Customer Care" in Mahwah and a very nice woman indicated that of course there was a post-warranty issue but they;d look into it and get back to me within "2 business days". I said well, I'm renting a car at great expense so how about if I fix it and we discuss responsibility after. She said no, if Jaguar is involved, Jaguar dealers have to do the repairs.
Anyone here know you never go to Jaguar for non-warranty work. So I waited.
And waited.
Then I wrote to Gary Temple, the purported CEO. No reply. Then I called a call from Jillian Sabine, about whom other complaints on this forum. She is clearly just a parakeet for the CEO. They sat on it for THREE WEEKS! I wrote 2 other times, each time warning that I was incurring huge rental fees waiting for them to act.
After three weeks what did I get? Refusal to accept any responsibility for the defective product. And refusal to accept responsibility for freezing me in place with my rental car - they wouldn't even cover that. Not even a bag of potato chips. Not even a free car wash. After $500,000 and 9 (!) cars.
So I'm suing them and setting up a website -- www.mybadjaguar.com. I'll post here when its ready and it will try to help other victims of Jaguar defects and corporate arrogance with guidance on suing them, etc.
Stay tuned.
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