Paddle Shifters only in 'S' mode?
#21
Join Date: Sep 2008
Location: Damon /Houston, Texas
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I agree with Steve, someone doesnt kow what the hell theyre doing. not we cannot know EVERYTHING and Jaguar changes stuff all the time. But if you should them the screens shots they should have back paddled
and then gone forward. Now ORIGINALLY, jaguar did pull the feature as part of a service campaign. Until some owners complained that they liked it in drive(I do too, because it takes alittle to switch into S, if youre already there and want to downshift on the highway etc its much faster).
So they then changed it to a seperate function instead of a 1 size for all. This applies to all paddle shifted cars, its a dealer programmable feature. And one day maybe theyll make alot more features owner selectable...till then
![Smile](https://www.jaguarforums.com/forum/images/smilies/smile.gif)
So they then changed it to a seperate function instead of a 1 size for all. This applies to all paddle shifted cars, its a dealer programmable feature. And one day maybe theyll make alot more features owner selectable...till then
#23
#24
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On a recent service visit I requested that the paddle shifters be disabled in D (fat finger problem) and dealer said they could do the reprogramming but it would cost approx $125 to do it. I felt dealer should have performed the programing for free. Nevertheless, paddles still work in D.
Cheers,
#25
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So after getting such an overwhelming response on these forums that this should be possible, I contacted Jaguar US and told them about the story I'd had so far. They agreed that it would be possible, and that the dealer I bought the car from should have done this before I picked up the vehicle as requested.
Jaguar US contacted the dealer, explained how to make the change, and requested that they do this work at no charge. I ended up taking my car back in last week, but the dealer was still unable to make the change!
The head service engineer spent some time on the phone with Jaguar, who kept giving him a document that detailed how to make the change on vehicles up to VIN numbers ending in S05086; my vehicle's VIN ends S35793.
The service manager believes that the engineering document is only applicable to MY2011 vehicles, and not MY2012 ones like mine. When my car is connected to the computer system, the options shown in the screen shots earlier in this thread don't show up apparently, and this is the reason that he was unable to make this change before I picked up the car as well... he did try, but failed, now twice!
I showed the service manager this forum thread, and he suggested that I reach out to the two 'Tech Certified' members on here, XJRGuy and Brutal, for help. If anyone knows a solution to this, both the service manager and I would love to hear from you. Please post on here, or PM me if you'd be willing to lend a hand, and I can put you in touch with the service manager that I've been working with at my local dealer.
Thanks in advance!
Neil.
Jaguar US contacted the dealer, explained how to make the change, and requested that they do this work at no charge. I ended up taking my car back in last week, but the dealer was still unable to make the change!
The head service engineer spent some time on the phone with Jaguar, who kept giving him a document that detailed how to make the change on vehicles up to VIN numbers ending in S05086; my vehicle's VIN ends S35793.
The service manager believes that the engineering document is only applicable to MY2011 vehicles, and not MY2012 ones like mine. When my car is connected to the computer system, the options shown in the screen shots earlier in this thread don't show up apparently, and this is the reason that he was unable to make this change before I picked up the car as well... he did try, but failed, now twice!
I showed the service manager this forum thread, and he suggested that I reach out to the two 'Tech Certified' members on here, XJRGuy and Brutal, for help. If anyone knows a solution to this, both the service manager and I would love to hear from you. Please post on here, or PM me if you'd be willing to lend a hand, and I can put you in touch with the service manager that I've been working with at my local dealer.
Thanks in advance!
Neil.
#26
![Default](/forum/images/icons/icon1.gif)
So after getting such an overwhelming response on these forums that this should be possible, I contacted Jaguar US and told them about the story I'd had so far. They agreed that it would be possible, and that the dealer I bought the car from should have done this before I picked up the vehicle as requested.
Jaguar US contacted the dealer, explained how to make the change, and requested that they do this work at no charge. I ended up taking my car back in last week, but the dealer was still unable to make the change!
The head service engineer spent some time on the phone with Jaguar, who kept giving him a document that detailed how to make the change on vehicles up to VIN numbers ending in S05086; my vehicle's VIN ends S35793.
The service manager believes that the engineering document is only applicable to MY2011 vehicles, and not MY2012 ones like mine. When my car is connected to the computer system, the options shown in the screen shots earlier in this thread don't show up apparently, and this is the reason that he was unable to make this change before I picked up the car as well... he did try, but failed, now twice!
I showed the service manager this forum thread, and he suggested that I reach out to the two 'Tech Certified' members on here, XJRGuy and Brutal, for help. If anyone knows a solution to this, both the service manager and I would love to hear from you. Please post on here, or PM me if you'd be willing to lend a hand, and I can put you in touch with the service manager that I've been working with at my local dealer.
Thanks in advance!
Neil.
Jaguar US contacted the dealer, explained how to make the change, and requested that they do this work at no charge. I ended up taking my car back in last week, but the dealer was still unable to make the change!
The head service engineer spent some time on the phone with Jaguar, who kept giving him a document that detailed how to make the change on vehicles up to VIN numbers ending in S05086; my vehicle's VIN ends S35793.
The service manager believes that the engineering document is only applicable to MY2011 vehicles, and not MY2012 ones like mine. When my car is connected to the computer system, the options shown in the screen shots earlier in this thread don't show up apparently, and this is the reason that he was unable to make this change before I picked up the car as well... he did try, but failed, now twice!
I showed the service manager this forum thread, and he suggested that I reach out to the two 'Tech Certified' members on here, XJRGuy and Brutal, for help. If anyone knows a solution to this, both the service manager and I would love to hear from you. Please post on here, or PM me if you'd be willing to lend a hand, and I can put you in touch with the service manager that I've been working with at my local dealer.
Thanks in advance!
Neil.
![Icon Gunhead](https://www.jaguarforums.com/forum/images/smilies/icon_gunhead.gif)
Sorry folks.......might be time for a call in campaign!
#27
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Thanks very much for getting back to me Steve (XJRGuy), that helps a lot. I'll make a call to Jaguar USA again and complain a little more strongly now, seeing as both the dealer and Jaguary USA claimed it was possible... backtracking now would be very bad form.
I'll keep the forum updated with my results... which me luck!
Neil.
I'll keep the forum updated with my results... which me luck!
Neil.
#28
![Default](/forum/images/icons/icon1.gif)
Thanks very much for getting back to me Steve (XJRGuy), that helps a lot. I'll make a call to Jaguar USA again and complain a little more strongly now, seeing as both the dealer and Jaguary USA claimed it was possible... backtracking now would be very bad form.
I'll keep the forum updated with my results... which me luck!
Neil.
I'll keep the forum updated with my results... which me luck!
Neil.
Good luck!
#30
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Just noticed your next message Steve, I've made it very clear to Jaguar USA that it's not a service problem, and that they've been extremely helpful so far.
It's appears to be a problem with the management of the service software, which is out of the dealer's hands.
The reason I feel so frustrated is that although I'm extremely happy with the car, the gearbox was one of the major purchase factors influencing my choice over other brands. I'm not saying that I definitely wouldn't have made the choice to buy a Jaguar if this feature didn't exist, but I might have spent longer looking at other vehicles, and the possibility is there.
The other thing that's irritating is that this is obviously a software feature, and something that's very easy for someone to just change/add to the system. I just hope that it's seen as such, and the feature re-enabled in your service software for me and all the other drivers out there who would like direct access to a 'Temporary Manual' mode.
Neil.
It's appears to be a problem with the management of the service software, which is out of the dealer's hands.
The reason I feel so frustrated is that although I'm extremely happy with the car, the gearbox was one of the major purchase factors influencing my choice over other brands. I'm not saying that I definitely wouldn't have made the choice to buy a Jaguar if this feature didn't exist, but I might have spent longer looking at other vehicles, and the possibility is there.
The other thing that's irritating is that this is obviously a software feature, and something that's very easy for someone to just change/add to the system. I just hope that it's seen as such, and the feature re-enabled in your service software for me and all the other drivers out there who would like direct access to a 'Temporary Manual' mode.
Neil.
#31
![Default](/forum/images/icons/icon1.gif)
Just noticed your next message Steve, I've made it very clear to Jaguar USA that it's not a service problem, and that they've been extremely helpful so far.
It's appears to be a problem with the management of the service software, which is out of the dealer's hands.
The reason I feel so frustrated is that although I'm extremely happy with the car, the gearbox was one of the major purchase factors influencing my choice over other brands. I'm not saying that I definitely wouldn't have made the choice to buy a Jaguar if this feature didn't exist, but I might have spent longer looking at other vehicles, and the possibility is there.
The other thing that's irritating is that this is obviously a software feature, and something that's very easy for someone to just change/add to the system. I just hope that it's seen as such, and the feature re-enabled in your service software for me and all the other drivers out there who would like direct access to a 'Temporary Manual' mode.
Neil.
It's appears to be a problem with the management of the service software, which is out of the dealer's hands.
The reason I feel so frustrated is that although I'm extremely happy with the car, the gearbox was one of the major purchase factors influencing my choice over other brands. I'm not saying that I definitely wouldn't have made the choice to buy a Jaguar if this feature didn't exist, but I might have spent longer looking at other vehicles, and the possibility is there.
The other thing that's irritating is that this is obviously a software feature, and something that's very easy for someone to just change/add to the system. I just hope that it's seen as such, and the feature re-enabled in your service software for me and all the other drivers out there who would like direct access to a 'Temporary Manual' mode.
Neil.
Now, I'm not telling you that's a fact in this case, but it could play a roll. Face it, someone using the paddles is not doing it for MPG, they are doing it for FUN. Tree huggers and the EPA do not like that, they have been vaccinated against FUN and fossil fuel.
My two cents......
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