Problem with Touch Screen (keep restarting, can't get past the Jaguar screen)
#1
Problem with Touch Screen (keep restarting, can't get past the Jaguar screen)
Hi all,
I would appreciate it very much if any of you can help me with this problem I'm having with the touch screen.
The touch screen can't get past the Starting Screen (screen with the Jaguar logo). It gets there, then off, then restart again, then off again.
A couple of days ago, the screen was working fine, then I noticed it slowed down, but it was still able to get to the Home Screen (the main screen with all the buttons) and all the buttons on screen works fine. Then it kept restarting, at first it was able to get to the Home Screen for a bit before restarting. After a day, it was only able to get to the Starting Screen before restarting. Now it was just on and off at the Starting Screen.
I'm unable to use the radio. A/C still works fine. However, I notice that the AC will turn off and then on again after being used for about 45 mins.
I have checked all the relevant fuses. They are all fine. Once I removed the fuse for the touchscreen, the touch screen stopped working completely. When I put it back on, the problem was still there. I have recharged the battery and even took it off then put it on again, the problem still persists.
Maybe it is the Alternator? The touchscreen couldn't get enough power to run and get to the home screen? The audio system can't play due to the lack of power? (although I think the touchscreen controls the audio system, so if the touch screen doesn't work, so goes the audio). The A/C restarts after 45 mins or so due to the same reason?
Thank you very much for your help, any idea is appreciated.
Richard
I would appreciate it very much if any of you can help me with this problem I'm having with the touch screen.
The touch screen can't get past the Starting Screen (screen with the Jaguar logo). It gets there, then off, then restart again, then off again.
A couple of days ago, the screen was working fine, then I noticed it slowed down, but it was still able to get to the Home Screen (the main screen with all the buttons) and all the buttons on screen works fine. Then it kept restarting, at first it was able to get to the Home Screen for a bit before restarting. After a day, it was only able to get to the Starting Screen before restarting. Now it was just on and off at the Starting Screen.
I'm unable to use the radio. A/C still works fine. However, I notice that the AC will turn off and then on again after being used for about 45 mins.
I have checked all the relevant fuses. They are all fine. Once I removed the fuse for the touchscreen, the touch screen stopped working completely. When I put it back on, the problem was still there. I have recharged the battery and even took it off then put it on again, the problem still persists.
Maybe it is the Alternator? The touchscreen couldn't get enough power to run and get to the home screen? The audio system can't play due to the lack of power? (although I think the touchscreen controls the audio system, so if the touch screen doesn't work, so goes the audio). The A/C restarts after 45 mins or so due to the same reason?
Thank you very much for your help, any idea is appreciated.
Richard
#2
#3
I think the battery is fine. I had even hooked it up with a battery charger for 30 mins. Then turned on the car, the problem was still there.
#4
It probably isn't this but it might be worth testing anyway - I had a problem with my touchscreen crashing when a particular USB stick was in the car. I wasn't sure whether it was a file on it or the stick itself, but it would lock up and crash then restart. Once I changed the USB it was fine.
#5
It probably isn't this but it might be worth testing anyway - I had a problem with my touchscreen crashing when a particular USB stick was in the car. I wasn't sure whether it was a file on it or the stick itself, but it would lock up and crash then restart. Once I changed the USB it was fine.
#7
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#8
Join Date: Sep 2008
Location: Damon /Houston, Texas
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#9
Had the same problem FIXED IT
It's not a big problem I had the same and fix it fast and nice
Here it is the thread link to guide you !
https://www.jaguarforums.com/forum/x...ashing-101401/
Don't forget the thanks button
Here it is the thread link to guide you !
https://www.jaguarforums.com/forum/x...ashing-101401/
Don't forget the thanks button
The following 3 users liked this post by jaguarxfv8:
#10
Bluetooth Module Compatibility
Hey guys,
Does anyone know if bluetooth modules with a different last digit are compatible? I have a 2009 Jaguar XF and the bluetooth module had a crack in it. Looks like one of the chips fried from water in the housing. The part number for the one I removed from the vehicles is 7G9N-10D893-AF and the one the wreckers have is 7G9N-10D893-AE. Funny enough the dealership said the module part number I need is AG. Haven't been able to find any information on it, can anyone shed some light?
Does anyone know if bluetooth modules with a different last digit are compatible? I have a 2009 Jaguar XF and the bluetooth module had a crack in it. Looks like one of the chips fried from water in the housing. The part number for the one I removed from the vehicles is 7G9N-10D893-AF and the one the wreckers have is 7G9N-10D893-AE. Funny enough the dealership said the module part number I need is AG. Haven't been able to find any information on it, can anyone shed some light?
#11
Hey guys,
Does anyone know if bluetooth modules with a different last digit are compatible? I have a 2009 Jaguar XF and the bluetooth module had a crack in it. Looks like one of the chips fried from water in the housing. The part number for the one I removed from the vehicles is 7G9N-10D893-AF and the one the wreckers have is 7G9N-10D893-AE. Funny enough the dealership said the module part number I need is AG. Haven't been able to find any information on it, can anyone shed some light?
Does anyone know if bluetooth modules with a different last digit are compatible? I have a 2009 Jaguar XF and the bluetooth module had a crack in it. Looks like one of the chips fried from water in the housing. The part number for the one I removed from the vehicles is 7G9N-10D893-AF and the one the wreckers have is 7G9N-10D893-AE. Funny enough the dealership said the module part number I need is AG. Haven't been able to find any information on it, can anyone shed some light?
The following users liked this post:
DanJagXtype (11-27-2021)
#13
#15
The following 3 users liked this post by wannajag:
#16
Hey guys,
Does anyone know if bluetooth modules with a different last digit are compatible? I have a 2009 Jaguar XF and the bluetooth module had a crack in it. Looks like one of the chips fried from water in the housing. The part number for the one I removed from the vehicles is 7G9N-10D893-AF and the one the wreckers have is 7G9N-10D893-AE. Funny enough the dealership said the module part number I need is AG. Haven't been able to find any information on it, can anyone shed some light?
Does anyone know if bluetooth modules with a different last digit are compatible? I have a 2009 Jaguar XF and the bluetooth module had a crack in it. Looks like one of the chips fried from water in the housing. The part number for the one I removed from the vehicles is 7G9N-10D893-AF and the one the wreckers have is 7G9N-10D893-AE. Funny enough the dealership said the module part number I need is AG. Haven't been able to find any information on it, can anyone shed some light?
#17
Success with used unit
Popped the four bolts off the seat, removed sill and pulled carpet up. Far less effort than I expected. No water whatsoever.
All pictures are of the original but the replacement was identical part number. Thanks.
Popped open the old box, no obvious cause of the failure.
All pictures are of the original but the replacement was identical part number. Thanks.
Popped open the old box, no obvious cause of the failure.
The following users liked this post:
User 42324 (07-31-2023)
#18
For anyone else that may come across this thread down the road……..
Any of the following Bluetooth modules (all made by Ford Motor Co.) can be used in the XF-250
Jaguar 7G9N-10D893-AG
Jaguar 7G9N-10D893-AF
Land Rover 7G9N-10D893-AA
Land Rover 7G9N-10D893-AB
Volvo 7G9N-10D893-BB
Volvo 7G9N-10D893-AB
Any of the following Bluetooth modules (all made by Ford Motor Co.) can be used in the XF-250
Jaguar 7G9N-10D893-AG
Jaguar 7G9N-10D893-AF
Land Rover 7G9N-10D893-AA
Land Rover 7G9N-10D893-AB
Volvo 7G9N-10D893-BB
Volvo 7G9N-10D893-AB
The following 2 users liked this post by thistle4celtic1:
Jaguar XF Yorkshire (11-29-2023),
wannajag (08-02-2023)
#19
#20
Popped the four bolts off the seat, removed sill and pulled carpet up. Far less effort than I expected. No water whatsoever.
All pictures are of the original but the replacement was identical part number. Thanks.
Popped open the old box, no obvious cause of the failure.
All pictures are of the original but the replacement was identical part number. Thanks.
Popped open the old box, no obvious cause of the failure.