XJ ( X351 ) 2009 - 2019

GPS DVD player location X351 XJ

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Old 06-22-2018, 08:35 AM
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Default GPS DVD player location X351 XJ

Hi, I have bought a 2010 X351 XJ.
I have also bought an official GPS map update for Australia on DVD from Tom Tom/Jaguar.
Problem is I can't find out the location of the GPS DVD player to insert the disc into. The car definitely has GPS! Wondering if it needs a map update on USB stick instead (but the navshop swears that this car should have DVD-based GPS)! Tried the boot and even removing the boot lining on the left side of the boot to no avail. Any suggestions?

PS The hilarious part is that in desperation I dropped into my local Jaguar delaer's service deprtment today and they couldn't find it either! Their excuse was that their master technician is not working today, so I should come back next week sometime!
 
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Old 06-22-2018, 08:43 AM
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Sorry OM but you've posted in the wrong sub-forum; this is for the X350/358 2003-09. You need the X351 2009- sub-forum.
 
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Old 06-22-2018, 09:05 AM
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I am 99.99% sure all the X351's update their maps via USB memory stick. The X350's navigation system uses a DVD disc that is located in the left side of the trunk/boot just above the 6 disc CD changer, all tucked behind a carpet covered access door.
 
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Old 06-22-2018, 09:22 AM
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Originally Posted by rhankey
I am 99.99% sure all the X351's update their maps via USB memory stick. The X350's navigation system uses a DVD disc that is located in the left side of the trunk/boot just above the 6 disc CD changer, all tucked behind a carpet covered access door.
Thanks!
 
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Old 06-22-2018, 10:02 AM
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Originally Posted by drlevbot
Hi, I have bought a 2010 X351 XJ. .....
Welcome to the forum drlevbot,

I've moved your question from X350 to X351 forum. Members here with the same model will be able to help. This is the place to post technical questions about your model.

Graham
 
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Old 06-22-2018, 02:16 PM
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Hi, and welcome to both the ownership ‘club’ and the forum.

My 2010 X351 uses memory stick based navigation updates. It is a fairly fraught procedure, but I have successfully completed it. I don’t think any X351s have DVD based updates.

I assume that you will need the australian equivalent of what Jaguar over here call “incontrol touch plus gen 2.1”, which comes on a memory stick, and requires a VIN specific activation code.

Try having a look here: https://jaguar.navshop.com.au/ - I am geographically blocked from seeing it, so I can’t be sure, but that looks like a good place to start.
 

Last edited by christ; 06-22-2018 at 03:05 PM.
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Old 06-22-2018, 02:41 PM
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As stated before the map updates for the x351 in North America is on a USB stick that is inserted in the USB plug in the center console. When it starts to load it will need an activation key/number. Then the update will start. It takes more than 2 hours and will update while you drive and if it does not finish it will pickup from where it left off if you need to park the XJ. If a dealer sold you a DVD you may want to check here as it appears your GPS is different from ours: https://jaguar.navshop.com.au/shopcontent.asp?type=faq
 

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Old 06-22-2018, 11:56 PM
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Originally Posted by christ
Hi, and welcome to both the ownership ‘club’ and the forum.

My 2010 X351 uses memory stick based navigation updates. It is a fairly fraught procedure, but I have successfully completed it. I don’t think any X351s have DVD based updates.

I assume that you will need the australian equivalent of what Jaguar over here call “incontrol touch plus gen 2.1”, which comes on a memory stick, and requires a VIN specific activation code.

Try having a look here: https://jaguar.navshop.com.au/ - I am geographically blocked from seeing it, so I can’t be sure, but that looks like a good place to start.
Thanks,

That's the mob I bought from and they swear it should be a DVD not USB.

It seems they were wrong. Will have to contact them (again) and ask for a USB stick. I've already got the VIN specific activation code from their website.

Cheers
 
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Old 06-23-2018, 02:50 AM
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Put the map DVD into the CD player slot in the dash just above the hazard light switch.

Australian maps for IAM2.1 are supplied on DVD bit the rest of the world uses USB, don't ask me why...
 
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Old 06-23-2018, 09:39 AM
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Originally Posted by XJsss
As stated before the map updates for the x351 in North America is on a USB stick that is inserted in the USB plug in the center console. When it starts to load it will need an activation key/number. Then the update will start. It takes more than 2 hours and will update while you drive and if it does not finish it will pickup from where it left off if you need to park the XJ. If a dealer sold you a DVD you may want to check here as it appears your GPS is different from ours: https://jaguar.navshop.com.au/shopcontent.asp?type=faq
Two hours :-o

Even my 'old' X358 which updates from a DVD will completely reload the nav system and then the maps for western Europe (not just UK) in less than 15 mins.
 
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Old 06-23-2018, 10:08 AM
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And 2 hours might not be enough?
I just updated my 2014 and it took a long time driving for it to complete. Nice thing as posted is once it's started you can use the car and shut it on and off without problems.
.
.
.
 
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Old 06-23-2018, 04:27 PM
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Originally Posted by Partick the Cat
Two hours :-o

Even my 'old' X358 which updates from a DVD will completely reload the nav system and then the maps for western Europe (not just UK) in less than 15 mins.
2 hours is a wild underestimate in my experience. Updating from USB took me closer to four hours, spread over three days driving, with a plethora of unhelpful error messages keeping pucker-meters on full alert for the whole time. Mayhap it will be quicker from DVD!
 
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Old 06-24-2018, 05:18 AM
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Originally Posted by Cambo
Put the map DVD into the CD player slot in the dash just above the hazard light switch.

Australian maps for IAM2.1 are supplied on DVD bit the rest of the world uses USB, don't ask me why...
Hmmmm,

i actually tried this and it says disc error

maybe a faulty dvd?

Will speak with an authorised dealer next week (again)
 
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