XJ ( X351 ) 2009 - 2019

Help deciphering service codes

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  #1  
Old 08-29-2011, 04:45 PM
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Default Help deciphering service codes

I'm looking at buying a used 2011 XJ SC. The seller provided a printout of the service he has had done but says he doesn't know what the problems were (interesting issue by itself). In any event, could any of you guys give me insight into what problems/issues are reflected by the following codes - hopefully it is nothing major, but the reference to the JLR Technical Center has me a bit concerned.

++++++++++++

JQA2 Sold Date: 09-Jul-2011

K069B 31-May-20ll Jaguar West Chester
K088B 31-May-20ll Jaguar West Chester
J020B 03-May-20ll Jaguar West Chester
J019B 24-Jan-2011 JLR Technical Center (09762)
K07lB 24-Jan-20ll JLR Technical Center (09762)
K075B 24-Jan-20ll JLR Technical Center (09762)
K084C 24-Jan-20ll JLR Technical Center (09762)
K062F 07-0ct-20l0 A. C. Imports, Inc.
K064X 07-0ct-20l0 A. C. Imports, Inc.
I998A 11-Jun-20l0 A. C. Imports, Inc.
K054E 28-May-20l0 New Vehicle Port Baltimore (01672)

+++++++++++++++

Thanks very much for any help you can offer.
 
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Old 08-29-2011, 04:59 PM
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Boy this will be interesting to find out if someone knows these codes!!!!
 
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Old 08-29-2011, 05:30 PM
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Hopefully not too interesting! Perhaps those of you who have had the popping roof problem could look at your paperwork and see if there is a code displayed?

Thanks
 
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Old 08-29-2011, 06:05 PM
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Looking at the work orders that I've had done to my car, below are the codes that I can see

K083B replaces the hood latch
K088C replaces the center console lid latch
K056X replaces the rear floor mat retention clip
K070X door lock and window software update
K075B fix sidelights that stays on
J019B re-torque wiper arm bolts
J020B updates the software for the cluster display

I've also had work done on the b-pillar rattles and the roof popping but there is no code associated with the work.
 
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Old 08-29-2011, 09:34 PM
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Say to yourself what other car in history the first year it came out had this many problems, especially a roof popping and rattling , did a roof pop ever in a BMW , Mercedes?
 
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Old 08-30-2011, 05:53 AM
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Thanks for the input. Anybody know what the "JLR Technical Center" is or why a car is sent there?
 
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Old 09-02-2011, 11:24 AM
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Originally Posted by deaddog
I'm looking at buying a used 2011 XJ SC. The seller provided a printout of the service he has had done but says he doesn't know what the problems were (interesting issue by itself). In any event, could any of you guys give me insight into what problems/issues are reflected by the following codes - hopefully it is nothing major, but the reference to the JLR Technical Center has me a bit concerned.

++++++++++++

JQA2 Sold Date: 09-Jul-2011

K069B 31-May-20ll Jaguar West Chester
K088B 31-May-20ll Jaguar West Chester
J020B 03-May-20ll Jaguar West Chester
J019B 24-Jan-2011 JLR Technical Center (09762)
K07lB 24-Jan-20ll JLR Technical Center (09762)
K075B 24-Jan-20ll JLR Technical Center (09762)
K084C 24-Jan-20ll JLR Technical Center (09762)
K062F 07-0ct-20l0 A. C. Imports, Inc.
K064X 07-0ct-20l0 A. C. Imports, Inc.
I998A 11-Jun-20l0 A. C. Imports, Inc.
K054E 28-May-20l0 New Vehicle Port Baltimore (01672)

+++++++++++++++

Thanks very much for any help you can offer.
OK, here goes:

JQA2 Sold Date: 09-Jul-2011 ---
Indicates vehicle is covered by Jaguar Quality Assurance warranty, and the date it was certified. Virtually identical to Select Edition coverage.

K069B 31-May-20ll
Replaced the driver airbag due to a possible flaw in the cover

K088B 31-May-20ll
Replaced console cubby release button-chrome could crinkle up.

J020B 03-May-20ll
Reconfigured instruments for incorrect [according to DOT] warning telltales.

J019B 24-Jan-2011
Properly re-torqued wiper arms

K071B 24-Jan-2011
Inspected various harnesses and connectors to make sure they are connected and routed properly

K075B 24-Jan-2011
Reconfigured Body Module to correct software that COULD cause sidelights to remain on when keyed off

K084C 24-Jan-2011
Replace bonnet secondary catch - could fail

K062F 07-0ct-2010
Replaced interior antenna pod cover at top of rear glass - could come loose

K064X 07-0ct-2010
Numerous software and hardware improvements to entertainment and body systems

I998A 11-Jun-2010
Original Pre-Delivery inspection

K054E 28-May-2010
This was some correction made to a large number of the early cars; always done at the port as soon as they came off the boat. I know someone told me what it was, I just can't remember.

The JQA2 confirms the car was a 'reacquired vehicle', meaning a buyback for whatever reason. Now let me say this about the buyback thing before we go any further. Roughly 60% of vehicle buybacks are on vehicles that have absolutely nothing really wrong with them. Some people get soured on something and NOTHING will change their mind. The only thing they will accept is.........another vehicle. The rest have issues that are parts availability, delays or quirks that just involve time to correct. That's where the Jaguar Technical Center comes in. That's where the cars are taken and gone over and issues corrected with no time constraints. They are corrected and then covered with the Jaguar Quality Assurance and sold at auction. I would have no qualms about owning or driving a reacquired car. In one sense, I like them better because someone like me has gone over that car personally to make it right.

My two cents.......rest assured, others will differ.

Hope that helps! Enjoy your XJ.

Cheers,
 
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  #8  
Old 09-02-2011, 05:34 PM
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This was incredibly helpful, thank you. The Seller just informed me thatthe vehicle had its engine replaced. I believe this was a very, very recent event and thus likely not reflected in the Codes - which means that it was a buyback that later had an engine replacement. I think that is a bit too much of a risk for me so I am walking. Thanks all for your assistance
 
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Old 09-03-2011, 08:42 AM
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Originally Posted by xjrguy
OK, here goes:

JQA2 Sold Date: 09-Jul-2011 ---
Indicates vehicle is covered by Jaguar Quality Assurance warranty, and the date it was certified. Virtually identical to Select Edition coverage.

K069B 31-May-20ll
Replaced the driver airbag due to a possible flaw in the cover

K088B 31-May-20ll
Replaced console cubby release button-chrome could crinkle up.

J020B 03-May-20ll
Reconfigured instruments for incorrect [according to DOT] warning telltales.

J019B 24-Jan-2011
Properly re-torqued wiper arms

K071B 24-Jan-2011
Inspected various harnesses and connectors to make sure they are connected and routed properly

K075B 24-Jan-2011
Reconfigured Body Module to correct software that COULD cause sidelights to remain on when keyed off

K084C 24-Jan-2011
Replace bonnet secondary catch - could fail

K062F 07-0ct-2010
Replaced interior antenna pod cover at top of rear glass - could come loose

K064X 07-0ct-2010
Numerous software and hardware improvements to entertainment and body systems

I998A 11-Jun-2010
Original Pre-Delivery inspection

K054E 28-May-2010
This was some correction made to a large number of the early cars; always done at the port as soon as they came off the boat. I know someone told me what it was, I just can't remember.

The JQA2 confirms the car was a 'reacquired vehicle', meaning a buyback for whatever reason. Now let me say this about the buyback thing before we go any further. Roughly 60% of vehicle buybacks are on vehicles that have absolutely nothing really wrong with them. Some people get soured on something and NOTHING will change their mind. The only thing they will accept is.........another vehicle. The rest have issues that are parts availability, delays or quirks that just involve time to correct. That's where the Jaguar Technical Center comes in. That's where the cars are taken and gone over and issues corrected with no time constraints. They are corrected and then covered with the Jaguar Quality Assurance and sold at auction. I would have no qualms about owning or driving a reacquired car. In one sense, I like them better because someone like me has gone over that car personally to make it right.

My two cents.......rest assured, others will differ.

Hope that helps! Enjoy your XJ.

Cheers,
When you say Some people get soured on something and NOTHING will change their mind. The only thing they will accept is.........another vehicle
Do you mean another Jaguar? Like they want their dealer to give them a replacement or another car in general like a Mercedes, etc ?
 
  #10  
Old 09-03-2011, 10:55 AM
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They useally give them another manuafacturers car like benz, bmw, lexus, from their buyback programs
another jaguar.............
 
  #11  
Old 09-03-2011, 11:49 AM
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Thanks guys. I'm really on the fence here. I'm shopping this against an XFR and - not to be shallow - I really, really like the B&W stereo in the XJ much more than the XF. In fact, the stereo is so much better, I am now shopping this XJSC against a base XJ with the B&W.

So, here is my question: For same price, do you take the Base XJ with clean service record or the XJSC with sketchy service record but the Jag Quality Assurance warranty?

Additional info - I will likely sell the car in 2 years so the issues are really (i) daily enjoyment for those 2 years and (ii) resale value.
 
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Old 09-03-2011, 12:00 PM
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Originally Posted by aceeg
When you say Some people get soured on something and NOTHING will change their mind. The only thing they will accept is.........another vehicle
Do you mean another Jaguar? Like they want their dealer to give them a replacement or another car in general like a Mercedes, etc ?
Strangely, by far they just want another like car. And even more strangely, any buyback or trade assist vehicles we have been involved with, have been good cars for the subsequent owner. In other words, whatever the issue that was so grievous for the first owner, vanished once the car was in a new owner's hands.

Cheers,
 
  #13  
Old 09-03-2011, 12:06 PM
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Originally Posted by deaddog
Thanks guys. I'm really on the fence here. I'm shopping this against an XFR and - not to be shallow - I really, really like the B&W stereo in the XJ much more than the XF. In fact, the stereo is so much better, I am now shopping this XJSC against a base XJ with the B&W.

So, here is my question: For same price, do you take the Base XJ with clean service record or the XJSC with sketchy service record but the Jag Quality Assurance warranty?

Additional info - I will likely sell the car in 2 years so the issues are really (i) daily enjoyment for those 2 years and (ii) resale value.
You just posed a question that NO ONE can answer but you! Your chance of 'issues' is pretty equal with these two cars in my opinion. My suggestion is to try and get a couple of hours seat time in both. One car or the other will probably answer that question for you.

Happy Hunting!
 
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Old 09-03-2011, 12:46 PM
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Thanks - I hear you but there is no doubt that I would prefer the SC if I'm not going to get killed financially on resale.

The real question is what kind of discount do you put on a car because it has a buyback/lemon stamp on the title? At the current 70 asking price on the SC, it appears to be about 5-6 thousand, as there are a number of <10K mileage XJSC listed in the 75-76 range.

So, is less than 10% discount for a lemon title worth it? How much discount would you apply to a lemon title if you were buying a used Jag?
 
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Old 09-03-2011, 03:18 PM
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Originally Posted by deaddog
Thanks - I hear you but there is no doubt that I would prefer the SC if I'm not going to get killed financially on resale.

The real question is what kind of discount do you put on a car because it has a buyback/lemon stamp on the title? At the current 70 asking price on the SC, it appears to be about 5-6 thousand, as there are a number of <10K mileage XJSC listed in the 75-76 range.

So, is less than 10% discount for a lemon title worth it? How much discount would you apply to a lemon title if you were buying a used Jag?
Well, with each minute that goes by the "buyback" stigma becomes less and less a hit to the value, especially if it is relatively trouble free for the next purchaser, you maybe. Maybe you could use that to your advantage. You decide what you think should be the discount, set your mind to it and go in ready to offer say 65 or 66, and walk away if they don't bite. If they take it, you got a deal, and the hit to the value two years later will be substantially less than it is today.

But there is a risk in everything...........

Cheers,
 
  #16  
Old 09-03-2011, 09:30 PM
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What is a buyback program
 
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