Hey all!
#1
Hey all!
Hello all,
Just picked up this 2012 XJL Portfolio in AZ about 2 weeks ago! Still under CPO warranty until end of next year! Love the damn thing, even though it's not supercharged, it fun to drive and be in. Just got the oil changed, gonna have to buy a oil extractor and start doing them myself (charged me 170$ at an indy smh). I sold my S550 for this car and I am more than happy!
Anyways, just wanted to say hello to all the XJ owners! Not that many around here in Arizona.
Car is going to the dealer next week to get the popping roof sound check out and interior buttons changed (sticky). Hope the loaner is nice.
Just picked up this 2012 XJL Portfolio in AZ about 2 weeks ago! Still under CPO warranty until end of next year! Love the damn thing, even though it's not supercharged, it fun to drive and be in. Just got the oil changed, gonna have to buy a oil extractor and start doing them myself (charged me 170$ at an indy smh). I sold my S550 for this car and I am more than happy!
Anyways, just wanted to say hello to all the XJ owners! Not that many around here in Arizona.
Car is going to the dealer next week to get the popping roof sound check out and interior buttons changed (sticky). Hope the loaner is nice.
#3
#4
#5
Very nice, welcome to the club. I didnt think the dealer would handle the buttons under the CPO, but if yours is doing it, i should contact mine.
Im curious about this roof popping noise. I hear my sunroof squeak a bit but im not quite sure what the roof popping sound is.
Im curious about this roof popping noise. I hear my sunroof squeak a bit but im not quite sure what the roof popping sound is.
Apparently there is a TSB and if you are under any Jag warranty and go in with this issue they'll do it!
So whenever you go over rough road or a speed bump, you can hear a popping sound coming from the pano roof. It's super annoying and I realllllly hope they can fix it. It's embarassing asf when you have family and friends in your expensive jag and it sounds like the roof is falling apart ha.
#6
I didn't either but then I saw this https://www.cars.com/articles/2010-2...1420683067774/
It's embarassing asf when you have family and friends in your expensive jag and it sounds like the roof is falling apart ha.
It's embarassing asf when you have family and friends in your expensive jag and it sounds like the roof is falling apart ha.
I dealt with a more embarrassing situation in my old CLS. The rear roof liner was sagging pretty badly. Tall people noticed it right away, cuz it touched their damn heads, and others just looked around and eventually saw it. Even though i didnt buy the car new its still embarrassing for others to see a $100k car having issues akin to a 90s Buick.
#7
Join Date: Jan 2012
Location: Reynolds Lake Oconee, GA USA
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#8
A friend suggested WD-40, but i figure if that worked too, it would have been in the thread as well. Idk if that could damage the gasket.
#9
Join Date: Jan 2012
Location: Reynolds Lake Oconee, GA USA
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Not sure of the exact stuff Kieth at the dealer used and didn't have any noise before but saw on the window some residue of the spray. I have my XJ in there at least once every six months for service so they take really good care of the XJ. I would be suspect of WD40 as there are solvents in it.
#10
Window Channel and Sunroof Track Lubricants
For the squeaky windows, I'd use a dry silicone spray that does not leave any oily residue that can stain the window channel and collect dust, such as this 3M product:
For the noisy roof, I recommend this ACDelco Super Lube. I use it occasionally on my XJ and it works to eliminate any rattles. Open the sunroof and spray it liberally along the tracks and then close and open the sunroof to spread it around before it dries. I do this once or twice a year, usually when it gets cold when the tolerances increase and cause the roof to get a bit noisy.
Hope this helps!
https://www.amazon.com/08897-Silicone-Lubricant-Dry-Type/dp/B000PJED72/ref=sr_1_2?s=automotive&ie=UTF8&qid=1513393734&sr=1-2&keywords=dry+silicone+spray
For the noisy roof, I recommend this ACDelco Super Lube. I use it occasionally on my XJ and it works to eliminate any rattles. Open the sunroof and spray it liberally along the tracks and then close and open the sunroof to spread it around before it dries. I do this once or twice a year, usually when it gets cold when the tolerances increase and cause the roof to get a bit noisy.
https://www.amazon.com/Genuine-ACDelco-Fluid-12346241-Super/dp/B000QGYJ82/ref=sr_1_3?s=automotive&ie=UTF8&qid=1513392784&sr=1-3&keywords=gm+super+lube
Hope this helps!
Last edited by Stuart S; 12-15-2017 at 09:26 PM. Reason: Added Super Lube
#13
Forget Amazon, you can get the same can for half that much.
https://paceperformance.com/i-625038...or-hinges.html
https://paceperformance.com/i-625038...or-hinges.html
#14
#15
update--
Went to the dealership this AM. Showed them the horrible roof noise and they said "they can look into it but you'd have to pay 165$ an hour for them to diagnose the rattle".
I even went on a ride with him and he heard how bad it is. But since the sunroof still works, there isn't a mechanical issue which is the only thing the warranty covers.
As far as the buttons, since I am on CPO warranty, they are looking into it. I think they only covered it under new car warranty.
Pretty pissed about this, I will try to lube the roof etc but if the noise stays ill probably get rid of this thing. Noise is driving me crazy.
Went to the dealership this AM. Showed them the horrible roof noise and they said "they can look into it but you'd have to pay 165$ an hour for them to diagnose the rattle".
I even went on a ride with him and he heard how bad it is. But since the sunroof still works, there isn't a mechanical issue which is the only thing the warranty covers.
As far as the buttons, since I am on CPO warranty, they are looking into it. I think they only covered it under new car warranty.
Pretty pissed about this, I will try to lube the roof etc but if the noise stays ill probably get rid of this thing. Noise is driving me crazy.
#16
Join Date: Jan 2012
Location: Reynolds Lake Oconee, GA USA
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CPO should cover both the roof and the buttons. Tell the dealer SA you are going call Jaguar NA to check on the coverage unless he says he will cover both of your complaints. You are not the first CPO buyer that has complained of an improper CPO certification and dealer blow off. In order to sell a used Jaguar with a CPO certification there is very extensive check list and the selling dealer has to sign off that the vehicle is in nearly as new condition inside and out and has to pay internally for any repairs to bring it up to that condition.
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Stuart S (12-18-2017)
#17
Originally Posted by XJsss
CPO should cover both the roof and the buttons. Tell the dealer SA you are going call Jaguar NA to check on the coverage unless he says he will cover both of your complaints. You are not the first CPO buyer that has complained of an improper CPO certification and dealer blow off. In order to sell a used Jaguar with a CPO certification there is very extensive check list and the selling dealer has to sign off that the vehicle is in nearly as new condition inside and out and has to pay internally for any repairs to bring it up to that condition.
Button surfaces are likely seen as a cosmetic item. I'm surprised they don't cover the roof though
#18
Well - that depends. Did the OP buy it and pay for a new CPO warranty? Or was it a car that already had a CPO warranty active on it when he bought it? The CPO warranty is transferable at sale but they don't recertify it as Cpo each time it is sold. It's not really a cpo car - just a pre-owned car that happens to have the extended warranty.
Button surfaces are likely seen as a cosmetic item. I'm surprised they don't cover the roof though
Button surfaces are likely seen as a cosmetic item. I'm surprised they don't cover the roof though
My problem is why they would cover that under new car warranty but not under CPO. They cover cosmetics under new car warranty but not CPO? My SA was like oh you spilled something on these buttons when he felt they were sticky. Then we saw that all the buttons were sticky. I hate the ***********.
They would cover whatever is making the noise in the roof but they want to charge me diag fee's for however long it takes them to find the solution. Makes ZERO sense. Ugh.
#19
The Jaguar CPO Warranty is similar to, but is not an extension of, the original Jaguar new car warranty. Certain items that are covered under the new car warranty are not covered under the CPO warranty. You need to get a copy of your CPO warranty and read the exclusions. Both new car and CPO are covered by Jaguar.
An "extended warranty" usually is a maintenance contract sold and administered by a third party unrelated to Jaguar. It's really an insurance policy, with deductibles, limitations, and exclusions. Lots of threads on this Forum about their pitfalls.
An "extended warranty" usually is a maintenance contract sold and administered by a third party unrelated to Jaguar. It's really an insurance policy, with deductibles, limitations, and exclusions. Lots of threads on this Forum about their pitfalls.
#20
The Jaguar CPO Warranty is similar to, but is not an extension of, the original Jaguar new car warranty. Certain items that are covered under the new car warranty are not covered under the CPO warranty. You need to get a copy of your CPO warranty and read the exclusions. Both new car and CPO are covered by Jaguar.
An "extended warranty" usually is a maintenance contract sold and administered by a third party unrelated to Jaguar. It's really an insurance policy, with deductibles, limitations, and exclusions. Lots of threads on this Forum about their pitfalls.
An "extended warranty" usually is a maintenance contract sold and administered by a third party unrelated to Jaguar. It's really an insurance policy, with deductibles, limitations, and exclusions. Lots of threads on this Forum about their pitfalls.
COVERAGE
The Jaguar Select Certifi ed Pre-Owned Limited Warranty covers any factory-supplied component of
the Jaguar vehicle that is defective, with the exception of the following items:
Mechanical – battery and cables, belts and hoses, brakes (pads, shoes, rotors, drums), exhaust system
and catalytic converter, bulbs and lenses, manual clutch assembly (pressure plate, friction disc, release
bearing), front and rear shock absorbers, struts, Supplemental Restraint System (SRS), coil springs, spark
plugs and wires, wiper blades, tires, wheel studs, antenna motor and mast, wheel and tire balancing
and rotation, serviceable bushings, wheel alignment, engine adjustments, headlamp aiming, suspension
adjustment, squeaks and rattles, non-Jaguar supplied equipment or accessories, including but not
limited to audio equipment.
Interior – carpet, leather, upholstery, soft trim, wood trim, trim adjustments, fabric and headliner,
rearview mirror, dash pad, knobs, buttons, interior fi ttings and storage compartments, squeaks and rattles.
Exterior – frame, frame adjustments, frame brackets and supports, glass and plastic body parts,
glass and body adjustments, chrome, bright metal trim, sheet metal, bumpers and absorption struts,
convertible top, paint, corrosion, moldings, side-view mirrors, wheels and tires, hubcaps, body seals
and gaskets (e.g., weather-stripping), ornaments/badges, grilles, water leaks, wind noise, squeaks
and rattles.
Well ****...... haha