XJ ( X351 ) 2009 - 2019

Upgrading the 2010/2011 slow touch screen display

Thread Tools
 
Search this Thread
 
  #141  
Old 05-21-2019, 03:15 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

OK. So now I am the proud owner of a CW93 10E889 BB. (£89 inc. P&P from mr eBay).

Now I have to decide if I am brave enough to actually start messing with the bits of my car that actually work and risk changing that.

Decisions, decisions.

A question to anyone looking in: is this guaranteed to be a dual view?

Another: will it change the interface in the remote for the TV? The seven year old grandson has figured it out (alone among all family members!), and I don't want to confuse him unnecessarily.

 
  #142  
Old 05-21-2019, 03:16 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

Edit: OK - I was steamrollered into it. I broke out my entire toolkit, and set to destroying my car (primarily using xDave's handy step by step guide, supplemented by other nags and aids). I then proceeded to waste a year's worth of adrenaline prying breakable plastic bits until they either snapped or came loose!



Ten minutes later, I had the new one in and back together!

Everything works, as far as I can tell, including seat massage and minimap:



... and here is the left overs (ironically, after my agonising, a BB!):



Functionality appears (after a worryingly long w-a-i-t) to be identical, maybe a touch more responsive, with the big difference that the satnav voice is now male - very disorienting!

I can therefore confirm that CW93-10E889-BB works with full functionality. It doesn't appear, however, to be massively more responsive - that may be due to the fact that I had got used to the foibles of the old one over the last 15 months.
 

Last edited by christ; 05-21-2019 at 03:43 PM.
  #143  
Old 05-22-2019, 03:35 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

OK - next day - first impressions were wrong: this new screen is definitely more responsive than the old one, even if the boot time is similar or longer.

I have to confess that I expected the CW screen to give me new buttons on the interface, but I still have:



Is this the expected interface?
 

Last edited by christ; 05-22-2019 at 03:43 PM.
  #144  
Old 05-23-2019, 09:47 AM
xdave's Avatar
Veteran Member
Thread Starter
Join Date: Apr 2007
Location: Devon, United Kingdom
Posts: 1,152
Received 592 Likes on 362 Posts
Default

That is the first time I have seen the older style interface on a CW93 display.
Given the date of the unit (on the label) I wonder if that is one of the screens from the switch over period in 2012 when the 2013 MY cars were coming out with the earlier software and the owners were given a free upgrade via their dealers.
I always assumed that was a hardware change, but it may have been software. If you hold in the valet button for about 30 seconds (I forget exactly how long) you should get into the diagnostics menu - can you get the software version and post here?
I would be tempted to reflash the software onto that unit via SDD to see if it changes.
 
  #145  
Old 05-24-2019, 04:32 PM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

I tried holding on to the valet button (for several minutes) and all that happened was my finger got numb. Should the engine be on or off?
 
  #146  
Old 05-28-2019, 02:52 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

Originally Posted by christ
I tried holding on to the valet button (for several minutes) and all that happened was my finger got numb. Should the engine be on or off?

I answered this myself - it doesn't make any difference. I also tried pressing and holding in all of the other corners of the screen, engine on/ engine off, and no magic screens popped up.

Originally Posted by xdave
I would be tempted to reflash the software onto that unit via SDD to see if it changes.
This isn't an option for me, as (1) I don't have access to SDD, and (2) that sounds like I would have a house brick in place of a touch screen if it went wrong.
 

Last edited by christ; 05-28-2019 at 02:54 AM.
  #147  
Old 06-09-2019, 12:34 PM
Colnago's Avatar
Member
Join Date: Oct 2010
Location: L.A.
Posts: 37
Received 3 Likes on 3 Posts
Default

Question - just installed a CW93 unit in place of the miserable BW93 that came with my car (2011 Supersport). The install was straightforward and the new screen worked perfectly (much crisper and more responsive). But today when I started the car the screen wouldn't respond to touch commands - only the dash buttons - and randomly loaded the nav screen and proceeded to spin about the map. I tried turning it on and off, turning the car on and off, no change. Is my new display a lemon or is there a software fix? I really don't want to have to reinstall the old screen (the new one is under warranty, fortunately).
 
  #148  
Old 06-10-2019, 07:12 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

Originally Posted by Colnago
Question - just installed a CW93 unit in place of the miserable BW93 that came with my car (2011 Supersport). The install was straightforward and the new screen worked perfectly (much crisper and more responsive). But today when I started the car the screen wouldn't respond to touch commands - only the dash buttons - and randomly loaded the nav screen and proceeded to spin about the map. I tried turning it on and off, turning the car on and off, no change. Is my new display a lemon or is there a software fix? I really don't want to have to reinstall the old screen (the new one is under warranty, fortunately).

I can't be of any help theoretically or practically, but if it were a computer exhibiting those sorts of symptoms my suggestion would be that it is acting as though a control is being held down somewhere - is it possible that something is pressing on the touch screen somewhere? If not I fear that it is a lemon and should go back.
 
  #149  
Old 08-12-2019, 05:26 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

Some of you may remember that I plucked up the courage to trade my BW93 10E889 touch screen for a CW93, and it all seemed to go well with no missing functionality. I now have discovered that the remote control no longer functions wirelessly - it works when docked in the armrest, but not when removed. I can't honestly tell if this is new, or started when I did the upgrade. Does anyone have any more knowledge of how this system works to tell me if it is possibly expected behaviour, or if something else may be wrong?

(... not that it is a real issue, as it is perfectly usable in its dock)
 
  #150  
Old 01-17-2020, 12:38 PM
Alex Ward's Avatar
Junior Member
Join Date: Jan 2020
Location: Malvern
Posts: 12
Likes: 0
Received 1 Like on 1 Post
Default

Dragging up an old thread here...

To access the Engineering menu for the touchscreen & NAV, press and hold the small Leaper in the top LH side of the screen whilst on the home menu.

DO NOT select anything that says software upload etc as this will brick the system leading to an expensive trip to your local dealer....

Hope this helps...

Alex
 
  #151  
Old 10-02-2020, 01:29 PM
Andycots's Avatar
Member
Join Date: Oct 2014
Location: Wakefield
Posts: 41
Received 1 Like on 1 Post
Default

Originally Posted by christ
OK - next day - first impressions were wrong: this new screen is definitely more responsive than the old one, even if the boot time is similar or longer.

I have to confess that I expected the CW screen to give me new buttons on the interface, but I still have:



Is this the expected interface?
Did you manage to update to the newer interface or are you still on the one above.

Andy
 
  #152  
Old 10-03-2020, 06:08 AM
christ's Avatar
Senior Member
Join Date: Oct 2012
Location: Gosport
Posts: 466
Received 182 Likes on 118 Posts
Default

Originally Posted by Andycots
Did you manage to update to the newer interface or are you still on the one above.

Andy
Well, yes and no: I wrote that car off, still with the old interface, but I bought a 2017 Autobiography with a (much) newer interface!

... so the old car is still on the old interface, but I am on a newer one! (It remains the only CW93 with the old interface that anyone has seen, though)
 
  #153  
Old 10-04-2020, 02:46 AM
Andycots's Avatar
Member
Join Date: Oct 2014
Location: Wakefield
Posts: 41
Received 1 Like on 1 Post
Default

Oh dear, that was a big jump, I did check the donar car and it has the newer button config so should be good to go, just waiting for it to get over the pond.

Andy
 

Last edited by Andycots; 10-04-2020 at 04:00 AM.
  #154  
Old 10-22-2020, 04:39 PM
Timothy Geyer's Avatar
Junior Member
Join Date: Oct 2020
Location: Cape Town
Posts: 27
Received 2 Likes on 1 Post
Default

Good evening to All.

I'm new to the group from sunny South Africa.

Thank you to everyone who contributed to this thread! So much knowledge... Recently bought a 2010 Jaguar XJ and it seems I need to upgrade by display screen to CW93-10E889-DB. We are having trouble finding a second hand one (any help will be greatly appreciated). Can anyone please tell me if they know the difference between CW93-10E889-DB and the CW93-10E889-CB? There are a few 'CB' for sale, but no 'DB'. I have read that the 'DB' is a compatible upgrade. Dual view is preferred.

Thanks, Tim
​​
 
  #155  
Old 10-26-2020, 04:12 AM
xdave's Avatar
Veteran Member
Thread Starter
Join Date: Apr 2007
Location: Devon, United Kingdom
Posts: 1,152
Received 592 Likes on 362 Posts
Default

Hi Tim,

CW93-10E889-CB / C2D24887 is single view, up till vin V39426.
Supersedes onto C2D33155 / CW93-10E889-CC which is single view up till V73685.

CW93-10E889-DB / C2D24888 is dual view, up till vin V39426.
There is no stated supersession for that part.
 
The following users liked this post:
Maxpower (10-26-2020)
  #156  
Old 10-26-2020, 01:31 PM
Timothy Geyer's Avatar
Junior Member
Join Date: Oct 2020
Location: Cape Town
Posts: 27
Received 2 Likes on 1 Post
Default

Originally Posted by xdave
Hi Tim,

CW93-10E889-CB / C2D24887 is single view, up till vin V39426.
Supersedes onto C2D33155 / CW93-10E889-CC which is single view up till V73685.

CW93-10E889-DB / C2D24888 is dual view, up till vin V39426.
There is no stated supersession for that part.
Hi Dave,

Thanks so much for sharing your knowledge! It is really appreciated.
​​​​​
If you ever come across a dual view CW93-10E88-DB or CW93-10E88-BB please do let know... Really struggling to find one. Searched eBay high and low and also LKQ Online.Online. Plenty of single view CW93's.

Is there really a massive benefit to the dual view?

Regards,

Tim
 
  #157  
Old 03-25-2021, 09:27 AM
rothwell's Avatar
Veteran Member
Join Date: Jan 2009
Location: Hudson, Florida
Posts: 2,087
Received 1,269 Likes on 695 Posts
Default

I did this mod to my 2011 XJL.

I bought this one for $70 at a breaker near me.

CW93 10E889 AC removed from a 2012 vin# SAJWA2GB2CLV29707

Installed it and it works perfectly.
 

Last edited by rothwell; 03-25-2021 at 10:16 PM.
The following users liked this post:
The_Ikon (03-18-2022)
  #158  
Old 03-18-2022, 09:08 PM
The_Ikon's Avatar
Senior Member
Join Date: Nov 2005
Location: MS
Posts: 532
Received 46 Likes on 41 Posts
Default

I just forwarded this thread to my brother, I know it’s older but it’s still informative!
 
  #159  
Old 11-15-2022, 04:25 AM
Bierse's Avatar
Junior Member
Join Date: Nov 2022
Location: Frankfurt Germany
Posts: 2
Received 0 Likes on 0 Posts
Default

Originally Posted by xdave
If you have a 2010 or 2011 XJ you will know the frustration of trying to use the touchscreen it was built with. The buttons are tiny and the touch screen is unresponsive without continually jabbing at it. It is a massive disapointment in an otherwise brilliant car.

I have seen this question pop up a few times on different forums, but haven't seen anyone sharing the way to upgrade that to the much more usable later versions. Which is odd, because it is really, really easy to do. I have now upgraded the system in four X351s from 2010 and 2011 without any issues encountered so far.

All you need is a 2012MY onwards touch screen from a breakers yard. Typical cost is £150. It takes all of 2 minutes to change over.

1. Pop the surround trim off with a flat blade where where the dash trim has its seam about level with the base of the screen. It just lifts off.
2. Remove the eight size 20 hex screws and remove the AC controls and the old screen.
3. Swap the screens over.
4. Replace AC controls, screws and trim.

That's really it - no programming, no security codes, just turn on the ignition and after a slightly longer than normal pause for the first time only the screen will come on with all the options fitted to your car as before. Only this time you only have to lightly touch the buttons to activate them, and the software will be running at the later version with larger buttons, better sat nav controls, and so on. It is so much safer to use.

There is only one thing you need to watch out for when selecting a replacement screen. If you have dual view and want to retain it then the donor screen must also be dual view. Otherwise it's not an issue to fit a dual view screen to a non-speced car (you'll gain the hardware, but will need to code it by modifying the CCF data to make it available for use). The easiest way to determine whether it has dual view is to either get the donor VIN and check the build spec on TOPIx, or ask for a photo of it still installed and look for the button on the AC control panel.

The AC control panel does change along with the touch screen specs on each model year. For example the earier ones did not have dedicated AV/NAV and PHONE buttons. You can however still access all the functionality with your original 10/11 AC panel. On one car I swapped the panel over as the owner wanted the newer style buttons too and that worked fine too, but it is not really necessary. Note that from 2015 (maybe 2016 US) model years onwards the door locking buttons moved onto the door handles themselves. Also note that from 2013 the BW sound system was replaced with Meridan. If your car has one of the premium amp levels the icon will apear as Meridan if the touch screen is later than 2013, however when tested it still operates as before. From 2017MY the touch screens may be different if the new system was specified so always check the donor unit looks like the one you are removing.

Below are some photos of the last 2013 screen I installed, together with the changed AC controls. The final two with the trim fitted are from a 2015 screen fitted to my own XJ. The software is very close but slightly tweaked nav controls and some UI gloss. The main difference is that the nav screen no longer has that annoying confirmation prompt, instead you get one when first starting the car that times out automatically after 15 seconds if not touched anywhere on the screen.

When looking at the label on the rear of a screen, the sideways numbers on the far right are the date code. The first two are the year, the others I suspect are week codes. Anything made after mid 2011 will have 2012 or later software installed.
Hey guys, isnt it possible to just Update the screen? Maybe the jaguar dealer can update the Firmware and get the Software of the newer screens?
thank you
 
  #160  
Old 11-15-2022, 05:13 AM
Bierse's Avatar
Junior Member
Join Date: Nov 2022
Location: Frankfurt Germany
Posts: 2
Received 0 Likes on 0 Posts
Default

Hey guys isn’t it possible to just update the firmware of the older screens at the Jaguar dealer? Thanks in advance.

Br
Sebastian
 


Quick Reply: Upgrading the 2010/2011 slow touch screen display



All times are GMT -5. The time now is 04:58 AM.