When you bring your car in for service, what kind of loaner does your dealer provide?
#1
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I brought my XJL in for the creaky roof recall work a couple weeks ago and they gave me a Toyota Corolla with 25,000 miles on it, that they rented from Enterprise. I was less than pleased, to say the least.
So I was wondering if this was typical of Jaguar dealers across the country or if my dealer is just too cheap to provide a car off the lot?
So I was wondering if this was typical of Jaguar dealers across the country or if my dealer is just too cheap to provide a car off the lot?
#2
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#8
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My dealer in Norwood MA has a 2011 XJ regular version that's the usual loaner, so that's not a too shabby replacement for my SC when I had they work on the roof issue last year. I usually don't ask for a loaner 'cause I have other cars at the house, so the dealer usually send someone to pick up and drop it off since they're about 10 minutes away via highway. Service been superb at the dealership.
#10
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Follow up to my earlier comment. When I call for an appointment I request a Jag and if it's not available I schedule the visit for when it is. I learned this the hard way by taking my car in and not specifying. I too had an Enterprise lovely!! My problem was the Enterprise dealer was 15 miles away and had to shuttle to it......... So inquire when you make your appt.
#12
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#14
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I did not receive a loaner when I took in my XJL for the creaking roof. I did not ask for one as I had another car to use. However, I have a friend who has a Mini and when she takes it in she got a newer model Mini as a loaner. She is considering buying a newer model. She called them on giving her a newer loaner and they said they were hoping she would be interested in it to buy a newer model. Dealers lose an opportunity to sell a car when they give you the Enterprise special
#15
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I go between 2 Jaguar Dealers for service.
1) *Normal Dealer* Sells Jaguar/Land Rover/Volvo...I can pick what I want when I book in advance, usually 2012 XF, 2012 LR2 or 2012 S40. Uses Enterprise for extras
2) *Back-Up Dealer* Sells Jaguar/Land Rover/BMW...Usually 3-series or X3, enterprise for extras.
1) *Normal Dealer* Sells Jaguar/Land Rover/Volvo...I can pick what I want when I book in advance, usually 2012 XF, 2012 LR2 or 2012 S40. Uses Enterprise for extras
2) *Back-Up Dealer* Sells Jaguar/Land Rover/BMW...Usually 3-series or X3, enterprise for extras.
#16
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Over the last 5 years of my two different Jaguar ownerships ('05 XK8 and '08 XK) I got everything from an X-type to a Chevy Impala to a brand new XJ Supercharged.
It was the last time when they were going to hand me an economy car that I asked if I could rather get that brand new XJ SC right on their lot with the window stickers still on. To my surprise they said; sure, no problem. Following my full day of fun with the XJ I was sold on the car and now I've purchased a new one. So, it proved to be a good move from the dealer to lend it to me.
Albert
It was the last time when they were going to hand me an economy car that I asked if I could rather get that brand new XJ SC right on their lot with the window stickers still on. To my surprise they said; sure, no problem. Following my full day of fun with the XJ I was sold on the car and now I've purchased a new one. So, it proved to be a good move from the dealer to lend it to me.
Albert
Last edited by axr6; 08-07-2012 at 09:08 PM.
#17
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I go between 2 Jaguar Dealers for service.
1) *Normal Dealer* Sells Jaguar/Land Rover/Volvo...I can pick what I want when I book in advance, usually 2012 XF, 2012 LR2 or 2012 S40. Uses Enterprise for extras
2) *Back-Up Dealer* Sells Jaguar/Land Rover/BMW...Usually 3-series or X3, enterprise for extras.
1) *Normal Dealer* Sells Jaguar/Land Rover/Volvo...I can pick what I want when I book in advance, usually 2012 XF, 2012 LR2 or 2012 S40. Uses Enterprise for extras
2) *Back-Up Dealer* Sells Jaguar/Land Rover/BMW...Usually 3-series or X3, enterprise for extras.
My neighbors drive their bmws and lexus leavers around when they get service. I know because instead of their usual car, they have a replacement with a big window sucker that says "loaner" on it.
#18
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#19
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I brought my XJL in for the creaky roof recall work a couple weeks ago and they gave me a Toyota Corolla with 25,000 miles on it, that they rented from Enterprise. I was less than pleased, to say the least.
So I was wondering if this was typical of Jaguar dealers across the country or if my dealer is just too cheap to provide a car off the lot?
So I was wondering if this was typical of Jaguar dealers across the country or if my dealer is just too cheap to provide a car off the lot?
#20
![Default](/forum/images/icons/icon1.gif)
I brought my XJL in for the creaky roof recall work a couple weeks ago and they gave me a Toyota Corolla with 25,000 miles on it, that they rented from Enterprise. I was less than pleased, to say the least.
So I was wondering if this was typical of Jaguar dealers across the country or if my dealer is just too cheap to provide a car off the lot?
So I was wondering if this was typical of Jaguar dealers across the country or if my dealer is just too cheap to provide a car off the lot?