XJ XJ6 / XJ8 / XJR ( X350 & X358 ) 2003 - 2009

Dealer help?

Thread Tools
 
Search this Thread
 
  #1  
Old 09-21-2012, 10:29 AM
Adam78's Avatar
Senior Member
Thread Starter
Join Date: Mar 2011
Location: Brick, NJ
Posts: 165
Received 12 Likes on 9 Posts
Exclamation Dealer help?

Okay, so sometime last year my sunroof broke. I took it to Jaguar and they put it back up, however did not replace the track (they wanted to charge me $2000+) Well not soon after, EVERYTHING electronical started going bad. The other day while driving in silence (radio dead) i heard what sounded like water running down the A-pillar. If when Jagaur put the sunroof back in place, but did not seal it. Could that be their fault for my electonics dying? Should I be the one to pay for their mistake? Any help here would be GREATLY appreciated. Thank you. -Adam
 
  #2  
Old 09-21-2012, 02:12 PM
Flstfi's Avatar
Member
Join Date: Jan 2012
Location: Mooresville, IN
Posts: 77
Received 13 Likes on 9 Posts
Default

I think as a matter of principle it should be their responsibility. The hard part will be getting them to agree to since the work was done last year. There are too many other things that could also be blamed and they will probably try and point to anything and everything they can to avoid eating the cost.

Good luck if you choose to push them.
 
  #3  
Old 09-22-2012, 05:55 AM
Adam78's Avatar
Senior Member
Thread Starter
Join Date: Mar 2011
Location: Brick, NJ
Posts: 165
Received 12 Likes on 9 Posts
Default

I'll try for it. At very least i'll try to work out a 50/50 deal with them. I knew Jaguar maintenance would be pricey going into this car. But i didnt think i would be rebuilding a 7 year old car from the ground up lol. I hope this isnt just a testament to jaguar reliability.
 
  #4  
Old 09-22-2012, 06:41 AM
Clamdigger's Avatar
Senior Member
Join Date: Jan 2012
Location: Toms River, NJ
Posts: 572
Received 61 Likes on 50 Posts
Default

Here is the problem how I see it. You brough the car in for repair of your sunroof. The dealer wanted $2000.00 for the repair which you declined so they just closed it. I surely feel for you but if you delcined a proper repair I don't think you have a case. I do think they should of explained to you what could happen if not fixed properly.

Was it Ray Catena Jaguar?
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
JarodL
F-Type ( X152 )
63
03-07-2024 01:39 AM
perfectson
F-Type ( X152 )
45
11-01-2015 10:46 AM
Marco Polo
XK / XKR ( X150 )
8
10-01-2015 07:13 PM
Holden
F-Type ( X152 )
4
09-05-2015 03:29 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


Quick Reply: Dealer help?



All times are GMT -5. The time now is 02:48 AM.