They are definitely useless around me, don't know about Canada. Last time I took my car in for a shutter at 60PMH, they charged $150 and said the wheels needed balancing and would be $100. I called BS on them and took it to my independent, indie diagnosed it as a bad wheel hub. If you go into the Jaguar Dealership and ask for a upper A arm they will charge you $600, if you go into a Ford dealership you can get the same part for $130, even comes with Jaguar stamped on it.

The Jaguar Dealership had my car up on the hoist and the mechanic was looking at it, he must have been 20yrs old, I asked him how much experience he had with Jaguars and he said none, it was his first week and he had come from BMW. I had him take the car off the hoist and I took the car elsewhere.
I can get a road force balance of all 4 wheels for $25 from my local tire/tyre shop, $100 from the dealership.

 

The OP JagsteRJX has been banned for 7 Days for repeated use of a derogatory phrase for Jaguar Dealership which is not permitted on these forums.

Graham

 

Understood GGG, but i also understand his frustration, at being taken advantage of.

 

I am not sure what I would do if the valley hose failed on my XJR. The 2006 model has an upgraded one that last longer than the earlier MY XJR’s and may get lucky.
Do think the two shops I use have never done one. Not sure who in Houston has done this repair besides the dealer. But some shop has probably done several, it seems a common failure with miles and age.
For those who have had this service performed, how bad was the total. I have read it is booked as 25 hours shop labor plus parts. The brittle plastic parts on mine may start crumbling during the service?

 

True but the dealership did not do the work at issue here. I agree that it is hard to find a shop who will work on older vehicles. That is why I think some estimates are so high. They do not really want to have a vehicle in the shop while they repair other's mistakes. It is a no win for the dealership. It can take a long period of time if just one part is hard to get. Also if they find something else wrong and bring it up, they will be accused of gouging. If they say nothing, they are accused of poor workmanship.

I am not making an excuse for poor workmanship and I have seen way to much of it. That is one reason it is good the OP is going to do the work himself. There is a lot of information out there on doing the repair work he is attempting. He will think more highly of his vehicle once he is done. Although he will also have a new vocabulary with which to refer to automotive engineers. He just need not use it on the forum. We already know those words, usually preceded with, or followed by "what were they thinking!"

 

In Russia, for this "repair" I would have cut off their hands and burned their ****ing car service

 

Here in America, one might be more inclined to,
Just shoot those involved in the fleecing, then walk away.
As long as someone with a cell phone doesn't record you or your car.
Leaving the scene of the incident, you just MIGHT GET LUCKY.
Anyone who knew what kind of people had been eliminated.
Might not have seen or heard a thing.
Then you buy their shop,& equipment when it goes up for sale.

 

It's been a while since I updated, due to waiting for parts to come in. I cracked open the SC yesterday and found the snout had what appears as screwdriver gouges in the joining surface, the last pack of muppets that botched the job have obviously used a screwdriver to separate the snout from the SC case after removing the bolts. As suspected, they also didn't use any sealer between the joining surfaces. They didn't use the spring torsion coupler either, I instructed them not to use the solid coupler.
SC is sealed up and back in, ran into an issues with the brake booster vacuum line, someone has modified it and has the wrong end facing the elbow, that would explain why in was missing the plastic insert and it was siliconed in.

 

Every update scares me more. What does the total look to be to sort all this out?

 

It's really going to depend on whether the SC can hold a seal again, if not, I'll have to send the muppets the bill for a new SC. I can't pay them for any of their work at the moment, good thing I was able to take the car before making payment.

 

You want to fix that crappy vacuum fitting properly and for good see my repair in this thread done years ago.
Much better and cheaper than the crappy factory brass fitting with an O-ring. Also slot the rear SC mount. Makes for a MUCH easy re-install!
Under SC Hose Replacement
.
.
.

 

Wait there's more. Just noticed the brake booster vacuum line has been cut and modified with a hose patch, two different size pipes has been used too.

 

With all due respect, is that really derogatory? How much appreciation, courtesy, interest, respect, and support do Jaguar dealerships give any of us these days? The answer is none if your wheels are about more than ten years old. I've pulled a few properly good Jags into the service bays only to be ignored and then told they don't work on these, so screw 'em. Good place to pick up touch-up paint is about it. Service advisors at the larger conglomerates act as if they're on Jag duty this week but will be at the Acura shop the next week and the Lincoln shop the week after on rotation. Generic quick lube garage customer service. So unless Jaguar themselves are footing the bills around here, this is a bit much even for a privately owned forum, sir... I think we've called BMW drivers worse.

 

Perhaps the term is not a severely derogatory term and I personally was not offended by its usage. However it is a term that is expressly mentioned as not to be used. I am on other forums and the rules all are different. A short term ban does help keep this forum civil and helpful. You never know who is on here and if a employee from a provider sees the intent is to help that is probably good. There is no excuse for poor workmanship and the reality is not many shops work on Jaguars. I suppose that is why most owners are also mechanics of a sort. At least I know if I mess up one but myself is to blame.
Actually, I never insult a BMW driver. Why pick on them? It is bad enough they think they have good car. Poor guys just don't understand quality.

 

Have avoided the dealers other than for parts, all my life.
Even after purchasing a new vehicle, both cars & motorcycles.
Two Honda cars, & two Honda bikes.
NEVER went back for service.
Just tossed all the coupons, & survey papers in the trash
In their defense, the dealer floor plan, tells them which cars they buy.
Costs a lot to keep everyone employed, & the utility's on

 

The problem with using such derogatory language is that it is applied to all dealerships, not a specific inadequate dealership. And then other dissatisfied forum members pile on. Of course it is frustrating and disappointing and inappropriate for a dealership to refuse to service cars beyond a reasonable age. But criticism should be specific (not necessarily naming the dealership) and not general.

As an example of why general damnation is inappropriate I can tell you that my dealership (Jaguar Victoria) has no problem at all working on older cars. In this past year, without a single issue or complaint, they have done major work on my 2001 XJR (chains, tensioners, water pump, all fluids, etc), fully serviced both my 2002 and 2005 X-Types and less surprisingly, my F-Type. No questions, no protests, no excuses. And I have seen significantly older Jags in their shop. The work was always done properly, on time, and within the estimated cost. I have never had to take a car back to them for remedial work. Surely this is not the only dealership like this?

 

We recently experienced the fourth failure of the drain pump in an expensive LG washer. This is in 10 years.
One year warranty and they go two. Had LG replace the first three in our home.
Every time it failed I said I would buy another brand and not repair it. Every time I ended up paying the 300 - 350.00 to fix it.
Today all large front loaders are back ordered. Ordered the pump off Amazon for 33.00 delivered.
Spent half a day swapping it out. The videos were not made on this size washer. Had to fumble around.
But just as this Jag was mistreated so was my washer. Missing screws. Lid was not on straight. Found most missing parts down in washer frame. Dropped and then forgotten.
Three different LG techs had serviced it. No way to know who left out the parts. Or just jammed the top on and left out the retaining screw on that side.
Most likely the last one, but who knows.
I thought of this post as I found the stud that was missing from the suspension under the two pumps in the bottom. very similar design to the Wabco suspension on the air compressors.
As I installed it thought of my Audi and Jaguars. The suspension stud was buried under the pumps. Blindly trying to tighten it with an open end wrench.

 

My Jagster is finally back on the road! The roads are now far more dangerous for everyone.

Only done 100miles and already down to minimum oil on the dipstick. I installed a catch can and it has caught approx 40ml of oil in the first 40miles.