XJ XJ6 / XJ8 / XJR ( X350 & X358 ) 2003 - 2009

Very slow service on keys

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Old 05-09-2017, 12:12 PM
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Default Very slow service on keys

After I got my '06 XJ8L recently, I went down to the nearest dealer (Hartford CT) to get a spare key and fob, and also a valet key. I expected to get financially hosed, and I was. But that's not the main point of this thread.

The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....

"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."

Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
 
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Old 05-09-2017, 03:50 PM
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Boomer From Boston,

My Spare key was cut by Jaguar Land Rover of Cincinnati. 1-513-791-1000. It was done a couple of years ago and I believe the charge was $75.00.

Programming it has not been done as I did not have the the car with me and have had issues with my IDS SSD.

I would check with other Jaguar dealers near you.

Woodford Jag
 
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Old 05-09-2017, 04:03 PM
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Default I think I paid a 100.00

Originally Posted by Boomer from Boston
After I got my '06 XJ8L recently, I went down to the nearest dealer (Hartford CT) to get a spare key and fob, and also a valet key. I expected to get financially hosed, and I was. But that's not the main point of this thread.

The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....

"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."

Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
Someone posted an online dealer link. I think the cut key was around 100.00. I sent the registration, and also read the key cuts.
The key works perfect. Someone local here programmed the key with a factory SDD.
I purchased a remote off eBay and programmed it myself. That is the flashing the lights trick.
 
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Old 05-09-2017, 05:52 PM
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The dealer in Cleve!and where I got my second key saId the key was cut in England and shipped to the dealer.Took at most a week for the key to arrive and less than an hour for service to program the remote.Your dealers story sounds a bit iffy.
 
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Old 05-09-2017, 05:55 PM
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I purchased two new remotes off of ebay ($33 with shipping for two) last month. This after I purchased an XJ8 with only one key. The remotes arrived one week after ordering. I got both remotes working (using instructions found here) but could not find anyone to cut the keys.

I just ordered two cut blades for the remotes (from England) for 28.48 pounds. I needed to send them the code. These were ordered last Friday. Not sure when they will arrive. Once these arrive will install them in the working remotes and then I will need to find some one to program the car to accept the keys.

A somewhat long process but I'm in no hurry and I'm cheap.
 
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Old 05-09-2017, 06:01 PM
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The dealer in Ma is full of BS. You could have ordered the key from my dealer, driven 2 hours north to Scarborough Jaguar (Maine) Had a lobster roll had the key cut at the dealer and been done with it. Keep them in mind when you HAVE TO use a dealer. Dan in service is fare and knows the car inside and out. Justin is you parts guy (the man).
 
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Old 05-09-2017, 08:54 PM
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My independent cut and programmed mine in Dallas.
 
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Old 05-10-2017, 06:23 AM
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Mark -
Unfortunately, the Maine Jaguar dealer is 200 miles and 3 hours away from me. But I'll keep that tip in mind. Thanks !

Does anyone know a Jaguar dealer in (say) the Albany NY area that they recommend ?
 
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Old 05-11-2017, 10:16 PM
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The lobster rolls are worth the drive. I drive 2 hours to Beverly (North Shore) for the best roast beef on the planet. (Nick's)
 
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Old 05-11-2017, 10:21 PM
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How far are you from Springfield Ma? Robinsons is one of the best indy's in the North East when it comes to Jaguar/Landrover/RR. Still might be a little far to go for you.
 
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Old 05-12-2017, 07:08 AM
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Originally Posted by Boomer from Boston
After I got my '06 XJ8L recently, I went down to the nearest dealer (Hartford CT) to get a spare key and fob, and also a valet key. I expected to get financially hosed, and I was. But that's not the main point of this thread.

The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....

"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."

Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
Contact Terry's Jaguar. Quick service, they include the cost of the cut in the price, and they cut them in-house. Mine was around $125 including shipping. You'll also need a transmitter fob as well.
 

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