Im looking for a reliable parts supplier
#1
#2
Join Date: Mar 2008
Location: Pacific Northwest USA
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06TimXJS (11-12-2012)
#3
Excellent. Thanks. I am new to owning the jag and have bought some basic replacement parts from NAPA type vendors. But, when it comes to the more specific components, I would like to be sure that I can find the parts, and find them at a reasonable price point. I had 2 MGs and purchased a lot of stuff from MOSS motors. MOSS does have Jaguar listed but no parts inventory as of yet.
#4
#5
I've had exceptionally good experience with Terry's Jaguar. SNG Barratt is also very good.
I don't think I'll buy from XKs Unlimited again. They advertised X brand and sent me much cheaper Y brand. I wasn't happy about that. I think they also have a $25 minimum order and something like a $5 handling charge on top of shipping. Why go through all that when you have Terry's Jaguar and SNG Barratt?
I don't think I'll buy from XKs Unlimited again. They advertised X brand and sent me much cheaper Y brand. I wasn't happy about that. I think they also have a $25 minimum order and something like a $5 handling charge on top of shipping. Why go through all that when you have Terry's Jaguar and SNG Barratt?
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06TimXJS (11-12-2012)
#7
And for some of you who might be thinking I am trying to ruin the "good reputation" of a good man, think again, call the Dallas Better Business Bureau before you accuse me in your hearts of slander!
How many of you would wait FOUR months for a radiator? Or anything for that matter?
Anyways, if I run across a good parts supplier I will let you know, as I am looking right now for a euro headlight for my '88 XJ-S.
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#8
I have bought parts from Jag Bits. With these cars you may need 3 parts and that requires 3 different vendors to supply them. Also eBay is a good resource for NOS item. You just have to sift through all the blue light bulbs, car covers and other garbage to find the real parts. Coventry West, Terry's, SNG Barrett, Welsh, XKS Unlimited, Paul's, Jag Graveyard have all done right by me in the past.
#9
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Now that you mention it the very same thing happened to me. I was expecting genuine Lucas parts, even called to verify first, and ended up with "Brand X". I had forgotten all about it until now. I was royally peeved and they shrugged it off.
For many years, before discovering CW, I had used XKs with happy results. Now I remember why I never went back.
Thanks for the head's up!
Cheers
DD
#10
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And for some of you who might be thinking I am trying to ruin the "good reputation" of a good man, think again, call the Dallas Better Business Bureau before you accuse me in your hearts of slander!
How many of you would wait FOUR months for a radiator? Or anything for that matter?
Anyways, if I run across a good parts supplier I will let you know, as I am looking right now for a euro headlight for my '88 XJ-S.
How many of you would wait FOUR months for a radiator? Or anything for that matter?
Anyways, if I run across a good parts supplier I will let you know, as I am looking right now for a euro headlight for my '88 XJ-S.
Entirely believable and anyone hanging around the Jaguar community for a few years will have heard the same story many times.
I strongly suspect that this is a side-line business for Brian and he actually carries very little inventory. When he gets several orders (and the $$$) for radiators (or whatever) he then places an order with the manufacturer. When *that* order comes to him, he ships the items. Just speculation on my part, no pun intended.
Did you ever get your radiator? If not, it'll be the first time I've heard of a customer actually getting stiffed. In the past I've heard that the parts always DO eventually come in. I'm not defending his method of doing business by any means, mind you. Just trying to give you some hope :-).
A couple years ago I bought some small items from him and the service was good, and a small problem was immediately corrected. The problem seems to be with expensive parts, and I think my speculation mentioned above is probably accurate.
Good luck,
DD
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gregh (10-28-2012)
#11
Ah, that is disappointing. It sure seems like a "bait and switch" whether it was intentional or not.
I received an email from XKs Unlimited a couple weeks ago asking how my purchase went. Maybe I'll email them back and see what they say.
I received an email from XKs Unlimited a couple weeks ago asking how my purchase went. Maybe I'll email them back and see what they say.
#12
I too, ordered parts from FasterJags, complete tuneup kit plus the Growler Air Induction system. Order was placed on August 24th, and towards the end of September I did make contact after 3 phone messages and 4 e-mails which did get capital lettering. I got an apology from Brian Welker, and an e-Bay confirmation followed within 2 days. I received the complete order on October 22. I'll be hard pressed to order from him again, unless it's something very unique. -I had a very good sales relationship with Captain Jaguar (Steve) in Florida, ordered complete set of 6 Koni shocks, and new rear springs, he supplied the springs direct from New Jersey, and arrived here within a couple weeks, and had to go through Canadian Border Customs. I've ordered a few things from E-Bay dealers with no problems also. -Having a good source list is invaluable.
#14
I have bought parts from Jag Bits. With these cars you may need 3 parts and that requires 3 different vendors to supply them. Also eBay is a good resource for NOS item. You just have to sift through all the blue light bulbs, car covers and other garbage to find the real parts. Coventry West, Terry's, SNG Barrett, Welsh, XKS Unlimited, Paul's, Jag Graveyard have all done right by me in the past.
#15
Entirely believable and anyone hanging around the Jaguar community for a few years will have heard the same story many times.
I strongly suspect that this is a side-line business for Brian and he actually carries very little inventory. When he gets several orders (and the $$$) for radiators (or whatever) he then places an order with the manufacturer. When *that* order comes to him, he ships the items. Just speculation on my part, no pun intended.
Did you ever get your radiator? If not, it'll be the first time I've heard of a customer actually getting stiffed. In the past I've heard that the parts always DO eventually come in. I'm not defending his method of doing business by any means, mind you. Just trying to give you some hope :-).
A couple years ago I bought some small items from him and the service was good, and a small problem was immediately corrected. The problem seems to be with expensive parts, and I think my speculation mentioned above is probably accurate.
Good luck,
DD
I strongly suspect that this is a side-line business for Brian and he actually carries very little inventory. When he gets several orders (and the $$$) for radiators (or whatever) he then places an order with the manufacturer. When *that* order comes to him, he ships the items. Just speculation on my part, no pun intended.
Did you ever get your radiator? If not, it'll be the first time I've heard of a customer actually getting stiffed. In the past I've heard that the parts always DO eventually come in. I'm not defending his method of doing business by any means, mind you. Just trying to give you some hope :-).
A couple years ago I bought some small items from him and the service was good, and a small problem was immediately corrected. The problem seems to be with expensive parts, and I think my speculation mentioned above is probably accurate.
Good luck,
DD
Still looking for a light, if anyone knows anything and has one I'd sure appreciate it.
As for Brian Welker, our Jaguars are not a "side business" for us, and I don't starve my cat...lol..!
#17
Headlights, Euro-Style:
Jag XJS Euro Headlights | eBay
$100?
(I'm not the seller, nor do I have any affiliation with this seller)
Jag XJS Euro Headlights | eBay
$100?
(I'm not the seller, nor do I have any affiliation with this seller)