XK / XKR ( X150 ) 2006 - 2014

Michelin Tire Company wins in my book 80% credit !!

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Old 12-14-2014, 05:36 AM
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Default Michelin Tire Company wins in my book 80% credit !!

I've recently been on the search for new tires. I've been running the older version of the Pilot Sport AS. I was only getting at best 8000 miles out of the rears. I looked into everything, then one day for no reason I called Michelin warranty and asked them their recommendation on tires because I was on my 3rd set of rears in 25,000 miles. They asked if I ever made a claim on the millage warranty, I said no I didnt think they would warrranty because of the type of car, it being a performance car. They said it didnt matter to them, the tires should last longer then 8000 miles. I went to one of their certified dealers(Discount Tire) and had them inspected. In less than 3 days I had a new set of the AS3's on my car and this is the best part, they gave me 80% credit towards the new ones. I was completely shocked and surely didnt expect 80% off of the retail price. Rolled out mounted and balanced new stems and ready to go for a little over $100.00 out of my pocket. KUDOS to Michelin. I'm a customer for life now.
 

Last edited by XKR-NC; 12-14-2014 at 05:38 AM.
  #2  
Old 12-14-2014, 04:37 PM
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Interesting - no such warranty mentioned on the UK Michelin website. Must be a US-specific thing. How many miles do they warrant them for?
 
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  #3  
Old 12-14-2014, 06:03 PM
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Good point I live in Ireland and am looking to see is there a warranty that covers my new dunlop sports that were fitted by the dealer when i purchased the car. I just see such warranty on a US site with states on the link that they are cover if they don't do the correct mileage wear.
Don't know why this warranty only applies to US and Canada.
Tire Warranty | Dunlop Tires


Dunlop Treadlife Limited Warranty
In addition to the provisions of the limited warranty for covered warranty conditions, any new Dunlop highway auto or light truck tire listed below is warranted against tread wear wear-out based on the following table:
Tire U.S.
Miles Canada
Kilometers
D65® T Touring™ 80,000 130,000
Grandtrek® AT20™ 60,000 95,000
Rover AT™ 60,000 95,000
Rover H/T™ LT Sizes 45,000 75,000
Rover H/T™ P-Metric Sizes 60,000 95,000
Signature™ (H-Rated only) 60,000 95,000
Signature™ (T-Rated only) 75,000 120,000
Signature™ (V-Rated only) 60,000 95,000
Signature CS™ 60,000 95,000
Signature II™ 65,000 105,000
SP® 40 A/S™ 65,000 105,000
SP 60® 65,000 105,000
SP Sport® Signature™ (H-Rated only) 60,000 95,000
SP Sport® Signature™ (V-Rated only) 60,000 95,000
HOW WILL TREADLIFE LIMITED WARRANTY CHARGES BE CALCULATED?
If the tread wears evenly down to the tread wear indicators (worn to 2/32") before delivering the warranted mileage, the tire will be replaced on a prorated basis if the original invoice is presented showing the vehicle mileage when the tires were originally installed.
Example: If your tire had a treadlife limited warranty of 80,000 miles (130,000 kilometers) and delivered 56,000 miles (91,000 kilometers) prior to wear-out (down to 2/32"), the tire would be replaced for 70% of the advertised selling price of the comparable tire at the time of adjustment. If the price of the new comparable tire is $130, the cost to you would be $91, plus any additional charges such as mounting, balancing, and any other applicable taxes and government-mandated charges.
The Treadlife Limited Warranty applies only if you are the original purchaser and the tires have been used only on the vehicle on which they were originally installed, according to Dunlop or the vehicle manufacturer's recommendations.
However, the Treadlife Limited Warranty does not apply to:
Tires used in commercial applications including, but not limited to, police, taxi service, national account, government and contract sales.
Tires supplied as original equipment.
Tires that are installed on any vehicle other than the vehicle on which they were originally installed.
Tires that after leaving the producing factory have had the tread pattern altered in any manner such as, but not limited to, siping, carving, shaving, or having any material applied to the tread surface.
You must retain your original tire purchase invoice (see B. under Owner's Obligations) for treadlife limited warranty consideration.
OWNER'S OBLIGATIONS:
A. You must rotate your tires in accordance with the prescribed rotation patterns as recommended by either the vehicle manufacturer or Dunlop.
B. When making a claim under the Treadlife Limited Warranty, you must present your original tire purchase invoice showing the tire description, mileage, and the date the tire(s) were installed.
C. You must present the tire to be adjusted to a Dunlop Retailer. Tires replaced as an adjustment become the property of the Goodyear Tire & Rubber Company or Goodyear Canada, Inc.
D. You must pay any other applicable taxes and government-mandated charges for any additional service you order at the time of adjustment relating to any unique applications requiring mounting, demounting or balancing.
E. When making a claim for ride disturbance, you must present your original tire purchase invoice that shows the tire description and the date the tire(s) were purchased.
F. No claim will be recognized unless submitted on a Dunlop claim form (supplied by a Dunlop Retailer) completely filled out and where you, the owner, or your authorized agent when presenting the tire for adjustment.
LIMITATIONS
This limited warranty is applicable only in the United States and Canada.
 

Last edited by powerhouse; 12-14-2014 at 06:11 PM.
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Old 12-14-2014, 06:25 PM
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Michelin did great for me too. Had a sidewall blow two weeks after buying my xj sc which had four new tires on it but a discontinued model. They bought back the other three tires and paid for a competitors tire since they didn't make a matching front and rear set
 
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Old 12-14-2014, 07:29 PM
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That's awesome. NTB had mentioned something on this, but never tried a claim. Good for Michelin.
 
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Old 12-15-2014, 11:19 AM
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Ngarara, The millage warranty is 40,000 miles unless you cant rotate front to back, which we can't, so warranty is 20,000 Miles. They pro-rate the millage driven and decide on credit for new tires.
 
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Old 12-15-2014, 11:48 AM
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Not to pour cold water, but remember that the pro-rata credit is off the full retail price, not the discounted price that dealers sell at.

I had a blow out with about 20% tread used. The dealer offered me the 80% credit but pointed out that the replacement would still cost me considerably more than his normal selling price for the same tire.
 
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Old 12-16-2014, 10:33 AM
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Originally Posted by XKR-NC
I've recently been on the search for new tires. I've been running the older version of the Pilot Sport AS. I was only getting at best 8000 miles out of the rears. I looked into everything, then one day for no reason I called Michelin warranty and asked them their recommendation on tires because I was on my 3rd set of rears in 25,000 miles. They asked if I ever made a claim on the millage warranty, I said no I didnt think they would warrranty because of the type of car, it being a performance car. They said it didnt matter to them, the tires should last longer then 8000 miles. I went to one of their certified dealers(Discount Tire) and had them inspected. In less than 3 days I had a new set of the AS3's on my car and this is the best part, they gave me 80% credit towards the new ones. I was completely shocked and surely didnt expect 80% off of the retail price. Rolled out mounted and balanced new stems and ready to go for a little over $100.00 out of my pocket. KUDOS to Michelin. I'm a customer for life now.
How was discount tire as far as being able to balance tires? I figured I need to go to a Jag dealership for that and alignment.

Loth
 
  #9  
Old 12-20-2014, 04:09 PM
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I have a full set of Michelin A/S 3s on my XKR and I can't stand them. They work "ok" when the temperature is above say 60F (16C), but any cooler than that and the rear end wants to beat the front end around every little curve. It drives me nuts. The DSC kicks in and we all know how aggravating THAT is. Without the DSC, and I may as well walk. I can not WAIT until I get at least a few more miles out of them so I can happily throw them in the trash. Never again will I EVER buy A/S 3s. Michelin may have also lost my business by calling these "Ultra-High Performance" tires.
 
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Old 12-20-2014, 05:03 PM
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What's an A/S 3? No mention of it on the UK Michelin site. We have Pilot Sport 3, Pilot Super Sport and Pilot Sport Cup 2.
 
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Old 12-20-2014, 06:12 PM
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Old 12-21-2014, 05:17 AM
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Weird, doesn't seem to be available on the UK site. In fact, there are no 'all season' tyres; we have summer or winter only. The A/S tread pattern looks rather like a Pilot Super Sport, but with wider & possibly deeper grooves. Probably a different compound as well.
 
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  #13  
Old 12-21-2014, 10:12 AM
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Originally Posted by Ngarara
Weird, doesn't seem to be available on the UK site. In fact, there are no 'all season' tyres; we have summer or winter only. The A/S tread pattern looks rather like a Pilot Super Sport, but with wider & possibly deeper grooves. Probably a different compound as well.
Not much in common between the European and N. American tires markets.

'Four season' tires are a compromise at best- sub optimum traction under all conditions. They are not legal for winter use in some provinces here besides being a dumb idea.
 
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