My first electrical Gremlin in my 2013 XKRS?!?
#141
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Jaguar UK has taken a significant interest in my XKRS with its oddity and informed me its gone to the top of customer relations! I am very pleased with this. When you buy a Jaguar - you fall in love with the brand every single time. I am a Jag man now and forever!! My next 4 door saloon will be a Jag that is for sure!
I started this thread out to find extra information and to determine if anyone at any time had ever had something similar. I got pretty nervous when the intial service visit led to no solid answers (not dealerships fault - this is the first time ever this problem has occurred for them). As my frustration grew internally, we discussed the options available - knowing that was the last step. I have renewed faith in the situation due to Mike at Jaguar customer relations, and will work with Jaguar and its service people every step of the way till resolution.
I will continue to keep everyone up to date on what is found out with my car. I appreciate the love and support all my forum buddies like Pierre have given me!!! I will let everyone know when the car goes in to see the field tech.
In the meantime go check out that white F-Type coupe with red seats and black wheels (F-type forum) - I want the coupe version in 2016 or 2017!
Ryan
I started this thread out to find extra information and to determine if anyone at any time had ever had something similar. I got pretty nervous when the intial service visit led to no solid answers (not dealerships fault - this is the first time ever this problem has occurred for them). As my frustration grew internally, we discussed the options available - knowing that was the last step. I have renewed faith in the situation due to Mike at Jaguar customer relations, and will work with Jaguar and its service people every step of the way till resolution.
I will continue to keep everyone up to date on what is found out with my car. I appreciate the love and support all my forum buddies like Pierre have given me!!! I will let everyone know when the car goes in to see the field tech.
In the meantime go check out that white F-Type coupe with red seats and black wheels (F-type forum) - I want the coupe version in 2016 or 2017!
![Icon Woot](https://www.jaguarforums.com/forum/images/smilies/icon_woot.gif)
Ryan
Last edited by Lothar52; 05-23-2013 at 09:54 AM. Reason: finish thought
#142
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My 760LI was doing this, it was the bushings but took us a month to diagnose as the bushings should not have failed under 20k miles like they did. I am not a fan of lawyers, I believe you just need to work your way up, or through the chain, as you have done, to get what you need done. Likely you would not get your legal fees back regardless, and frequently you get the same outcome with something like this. Good for the techs, and the CSR to help and monitor.... If you're not happy with your dealer however, you may want to change dealers. It's a great car, enjoy it with the radio on!
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Lothar52 (05-23-2013)
#143
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My 760LI was doing this, it was the bushings but took us a month to diagnose as the bushings should not have failed under 20k miles like they did. I am not a fan of lawyers, I believe you just need to work your way up, or through the chain, as you have done, to get what you need done. Likely you would not get your legal fees back regardless, and frequently you get the same outcome with something like this. Good for the techs, and the CSR to help and monitor.... If you're not happy with your dealer however, you may want to change dealers. It's a great car, enjoy it with the radio on!
They have already checked the brakes and bushings...but they did not replace them. I am thinking they may need to do so. It sounds like its coming from the wheels, all be it at different times both back wheels? It is a wild problem and the sound is definitely a chirp and very loud when it goes off!!
How is that F-Type brother? I want one JUST LIKE THAT...A white F-type RS coupe with red leather interior optioned to the 9th's with either those black rims or...are the CX16 prototype wheels available? those were AWESOME!!!
Ryan
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SkipM (05-23-2013)
#145
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How is it? I drove the R8-V10 SPyder a month ago thinking I was in the mood for a change - I liked the ride of my XKR better - so looked at Mercedes and 911 for a change - then Jag called me when these came in, - Half a block later I turned it around - my guy thought I didn't like it - I didn't even need to see 60MPH to know this was my car - fit and finish - performance - the whole 9 yards, this car is perfect...
#146
#147
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We all appreciate your interest, as a Jaguar representative, in seeing this problem through to a satisfactory resolution in helping Ryan enjoy his new car as it should be. This thread has received substantial interest from members and guests monitoring the situation. Jaguar's reputation is on line with this one. We all have faith Jaguar will take care of this issue promptly and take care of Ryan for all of his troubles.
DGL and I are car brothers from another mother...
He owns a 2011 XKR175 - a special XK, and a 2011 G37s Convertible!!!
I own a 2013 XKRS - a special XK, and a 2010 G37s coupe (wish it was convertible).
You upgraded the exhaust on the G yet?? I was thinking of getting something that sounded better...I have heard ARK Exhaust and its pretty slick. Wouldnt touch the XKRS- Its spectacular AS IS. PEROID!!
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jagxk2008 (05-23-2013)
#148
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DGL and I are car brothers from another mother...
He owns a 2011 XKR175 - a special XK, and a 2011 G37s Convertible!!!
I own a 2013 XKRS - a special XK, and a 2010 G37s coupe (wish it was convertible).
You upgraded the exhaust on the G yet?? I was thinking of getting something that sounded better...I have heard ARK Exhaust and its pretty slick. Wouldnt touch the XKRS- Its spectacular AS IS. PEROID!!
He owns a 2011 XKR175 - a special XK, and a 2011 G37s Convertible!!!
I own a 2013 XKRS - a special XK, and a 2010 G37s coupe (wish it was convertible).
You upgraded the exhaust on the G yet?? I was thinking of getting something that sounded better...I have heard ARK Exhaust and its pretty slick. Wouldnt touch the XKRS- Its spectacular AS IS. PEROID!!
It looks like you have things under control. With Jaguar CS senior management involved things should come together in finding out what the heck is going on with your XKR-S. Keep pushing for a speedy and complete fix.
I haven't done much to the G37 except installing paddle shifters and a remote control module for the convertible top to function with the key FOB (installed it yesterday). The smart top module works great. I can now operate the top remotely and have the top lowered/raised while driving. I bought the G37 for the summer, but after getting the XKR175 it gets little use. I'd like to trade it for a 911 turbo S--I just don't get excited getting into it like the Jag. I'm also seriously considering the F-type when it comes out in the RS with dual clutch and AWD. The slush box on the G37 is very slow shifting.
#149
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It looks like you have things under control. With Jaguar CS senior management involved things should come together in finding out what the heck is going on with your XKR-S. Keep pushing for a speedy and complete fix.
I haven't done much to the G37 except installing paddle shifters and a remote control module for the convertible top to function with the key FOB (installed it yesterday). The smart top module works great. I can now operate the top remotely and have the top lowered/raised while driving. I bought the G37 for the summer, but after getting the XKR175 it gets little use. I'd like to trade it for a 911 turbo S--I just don't get excited getting into it like the Jag. I'm also seriously considering the F-type when it comes out in the RS with dual clutch and AWD. The slush box on the G37 is very slow shifting.
I haven't done much to the G37 except installing paddle shifters and a remote control module for the convertible top to function with the key FOB (installed it yesterday). The smart top module works great. I can now operate the top remotely and have the top lowered/raised while driving. I bought the G37 for the summer, but after getting the XKR175 it gets little use. I'd like to trade it for a 911 turbo S--I just don't get excited getting into it like the Jag. I'm also seriously considering the F-type when it comes out in the RS with dual clutch and AWD. The slush box on the G37 is very slow shifting.
Ryan
Last edited by Lothar52; 05-24-2013 at 12:03 AM.
#150
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I hope they resolve your issue very fast, and that if it is related to the body rivets that it is diagnose quite fast, they could use a stethoscope on the body to check from where the noise came from, and once on a lift all need to be pulled, checked to see if this noise reproduce, mountings exhaust etc..
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Lothar52 (05-24-2013)
#151
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I hope they resolve your issue very fast, and that if it is related to the body rivets that it is diagnose quite fast, they could use a stethoscope on the body to check from where the noise came from, and once on a lift all need to be pulled, checked to see if this noise reproduce, mountings exhaust etc..
Ryan
#152
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Valencia is a beautiful city, the avenue here are larger than most US cities. There is nice trees, palm trees, fabulous architecture, sun all year long, no traffic, beautiful ladies, and beaches, i love taking the jag down there.
I've been enjoying it Ryan, i need a long distance trip to enjoy it really now or something like 300 km minimum...
I hope you will enjoy it too pretty soon. I keep my fingers crossed, a straight integrity will prevails to avoid traumas, if there is something weird with this car and that the headquarters take it back to investigate it themselves, you do not want like pharmacopeia does, be a test or experiment any longer this non-satisfaction.
Last edited by jagxk2008; 05-24-2013 at 01:07 PM.
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Lothar52 (05-24-2013)
#153
#155
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This is where you want to be. You have management's attention. Now let's see how they take care of you and your car.
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Lothar52 (05-28-2013)
#156
#158
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The bad news is that beep means your car is totally unusable and might blow up at any moment. You need to give it to me straight away :-)
>> Happened once when the car was off in P and I sat hard in the drivers seat. CHIRP!
Seriously though, this strongly suggests its just a squeaky shock or bushing, or even just some part of the rear suspension just needs greasing properly.
>> Happened once when the car was off in P and I sat hard in the drivers seat. CHIRP!
Seriously though, this strongly suggests its just a squeaky shock or bushing, or even just some part of the rear suspension just needs greasing properly.
#159
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Yes jaguar contacted me on 5/24 in the morning and told me they were sorry and that the tech was Maryland for a conference - they said they would get ahold of me this week and hopefully he could get to it this week. All good things. I truly hope its something "external" vs "internal"... it only happened once that noise sitting into my car - it was dag on strange it did it that time - I mean really what car will make a noise sitting in it and its OFF!! Other times mostly are hard acceleration from stop or slow roll, and immediate decel from hard acceleration when you take you foot off the gas. I really hope its a noisy bushing - something they can just replace. They have looked at everything back there and said it looked fine. Hence the Jaguar engineer is coming out!!
Loth
Loth
#160
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Hey Pierre! Yep Byers Imports and they do have Pirelli P zero tires. Jag has been in garage the last week...just waiting for the call to take it in. Byers did call friday and said they expect something within the week hopefully. What is new on your end? Ryan