shocks leaking during warranty period but dealer refuses to repair
#1
shocks leaking during warranty period but dealer refuses to repair
Hi guys,
My XKR have 89k miles and still have one year or 10k miles remaining. I heard some noise when driving on normal pavements and brought to my friend's house to check it out. I realized that the inner part was covered with dust and it's leaking. I brought it to the Jaguar Dealer (Santa Barbara Auto Group) and the service manager said that it is normal for the shocks to have a little oil on it. Can anyone help me out.
Thanks!!
My XKR have 89k miles and still have one year or 10k miles remaining. I heard some noise when driving on normal pavements and brought to my friend's house to check it out. I realized that the inner part was covered with dust and it's leaking. I brought it to the Jaguar Dealer (Santa Barbara Auto Group) and the service manager said that it is normal for the shocks to have a little oil on it. Can anyone help me out.
Thanks!!
#2
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himble12345 (02-10-2015),
mosesbotbol (02-11-2015)
#3
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himble12345 (02-10-2015)
#5
If you see a wet spot in the accumulated dust then you have to be concerned. However, IMHO a light coating of dust on most suspension components, including the shocks, is no big thing and the dealer may be correct. The key is "wet spot" leak.
What did the dealer say about the noise symptom? That can be an indicator of a bad shock as well as anything else.
What did the dealer say about the noise symptom? That can be an indicator of a bad shock as well as anything else.
#6
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The severity of the leak is not clear from the original posting.
I'm quite sure that shock absorber manufacturers will love it if we always replaced shocks because we observed a bit of dampness. They'd sell 50x more product and we'd spend a lot of time replacing shocks that really had no operational defect at all. It's entirely plausible (and likely) that the replacement shocks will have a bit of dampness, too, in relatively short order. Naturally, any damp spot will attract dust. Big deal!
I'm not aware of any manufacturer's new car warranty or any service contract/extended warranty that willingly or intentionally pays to repair 'dampness' type leaks be it shocks, engines, transmissions...whatever. And certainly not on a car that has 80k-100k miles.
If the leak can be described as an actual drip or a wet leak, well, that's an entirely different story.
Cheers
DD
I'm quite sure that shock absorber manufacturers will love it if we always replaced shocks because we observed a bit of dampness. They'd sell 50x more product and we'd spend a lot of time replacing shocks that really had no operational defect at all. It's entirely plausible (and likely) that the replacement shocks will have a bit of dampness, too, in relatively short order. Naturally, any damp spot will attract dust. Big deal!
I'm not aware of any manufacturer's new car warranty or any service contract/extended warranty that willingly or intentionally pays to repair 'dampness' type leaks be it shocks, engines, transmissions...whatever. And certainly not on a car that has 80k-100k miles.
If the leak can be described as an actual drip or a wet leak, well, that's an entirely different story.
Cheers
DD
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andys-GR (02-10-2015)
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At 89k miles I wouldn't give that little bit of leakage a second thought, personally. I'd consider it normal/acceptable for the mileage, and not an indicator of an actual defect. I have my doubts that the actual function of the shock is being degraded because of it.
Others will chime in, of course
Cheers
DD
Others will chime in, of course
Cheers
DD
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Look behind the shock.....there's a horizontal 'ledge' of sorts. Some of the debris there looks like it might be rodent droppings. Of course, you really don't want rodents to be in/on/around your cars!
Cheers
DD
Cheers
DD
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