Nah, don't get too worried. Dealerships just cant tie up a tech for an hour, only to have you pull the car and leave.... Not good business sense.
$130 is probably their base hourly rate, and they will get as much looked at as possible in that time.

my 2cents
Vince

 

I think if I can get out of this with my power steering issues resolved, the brake TSB performed, and the charging system checked and my oil changed for $300, I will be a happy camper. I wonder how likely this is.

I hope they don't start accusing me of causing the problem with the power steering or not doing proper maintenance on it, thereby invalidating the warranty. IMO, power steering is usually a relatively maintenance-free system, at least during the first 60-100k miles or so.

 

As to unidentified suspicious noise, Harley riders advise "just turn up the radio." Seriously, tho, all I can say is take a partner with good hearing to a quiet road with a quiet surface, and listen at different speeds. Not very helpful, but I couldn't resist the Harley quip.

r

 

.

 

I just called them, and they called me back about 2 hours later. They said they have no updates on the car and that the tech is still working through (presumably diagnosing) all the issues I identified. I sure hope this doesn't mean I am going to get charged $900+ for diagnostics!

They also said that the SRS (airbag/seatbelt safety system) is not covered under Select Edition when I inquired about the seatbelt not retracting properly. How can this be? What the hell does this warranty cover?

 

The "lazy downshift" / failure to rev-match issue is all too familiar to me. My dealer claimed to not be able to replicate it, but I discovered why...my issue arose after maintaining highway speeds for at least ten minutes. Basic Jaguar techs are not allowed (at least at my dealership) to drive the car that long or far.

Once I drove around with the service manager, he felt the problem and Jaguar went off to figure out why it happened. Jaguar North America thought it was a fail-safe from overheating, but we drove around with a laptop plugged in and the car ran cool.

Turns out the problem with the failure to rev-match/lazy downshift is simply a software error introduced over time by the learning transmission. If you turn off your car and restart it, the problem goes away (first clue that it's software and not hardware). After reprogramming the engine AND transmission control modules, the problem went away.

I had a CPO, so it was free to me. When I signed the warranty paperwork, the cost charged to Jaguar was astronomical.

I also learned that the Fields Jaguar service manager sucks at his job because he first swore that "the problem is 'normal' because it shifts just like his Volvo...and his Volvo has a paddle shifter."

Good luck. Hopefully it will be cheaper for you if you can just tell them to reprogram the TCM and engine modules. They don't like to do it without first verifying why because it can lead to a host of other electrical/module incompatibility problems.

 

BlackXKR, thanks for the insight on this. The strange thing is the "lazy revmatching downshift" for me can commence just a couple minutes after driving, and does not necessarily require highway speed to begin getting screwy.

I haven't experienced the lazy revmatching downshift since I stopped using the seat warmers, which leads me to believe that it has something to do with battery voltage or the electrical load on the system. But I believe this is just a workaround to the problem, which may possibly be resolved by installing an AGM battery.

Is a dealer the only place that can do a reprogram of the transmission and engine? Or can I have a specialist Jaguar indie shop do it?

 

I had the same and it was covered under SE warranty. You might want to check with the customer representative at Jaguar.

Dealers are sometimes kind of inconsistent about what is (not) covered.

 

Another option would be to do a hard reset of the ECU... Disonnnect the battery, use the horn uintil all the power drains and leave it for an hour. When you reconnect the battery the ECU is cleared of your "learned" driving style.

Then again yours is at the dealers so a reprogram/update would accomplish the same.

 

The ECU was cleared when I replaced the battery and the issue returned, but I'm still suspecting the battery is the culprit (standard lead acid battery) because my daily drives are so short (2-3 miles per trip).

 

Well, I called the dealer, and they had some information for me. Apparently my oil filler neck was bad, so the tech ordered a new one and it is going to be replaced under the Select Edition Warranty. Not bad!

They said the tech heard the power steering noise for a split second on startup this morning so they are going to try it again tomorrow to see if they can pinpoint what it is. Lucky me, it's going to be really cold tomorrow morning, which seems to make the noise worse. Fine by me, hopefully it is going to be covered under the warranty as well.

I'm still hoping I can get all my issues resolved and be out of there for under $300-400 or so!

 

That doesn't clear the transmission adaptations. You need SDD/WDS for that.

 

Really? After I replaced my battery, the car drove like crap for several miles and the transmission shift points and throttle tip in behavior was totally different!

 

I've used this technique after adding some mods and experienced the same change in transmission behavior.

u102768: If its not the "learned" driving style being cleared what causes this change in behavior?

 

I am just quoting from the attached Jaguar publication and the info is in a pink box so must be true

Perhaps the initial rough running is the engine adaptations having to learn how to manage the revs to work with the gearbox smoothly again.

 

I will agree then that its "The Workshop Manual" way...

here it comes, BUT even though the workshop manual is a great tool, don't follow it to the letter.

Example, in another thread I started about the fuel sending unit a helpful member said you have to remove the rear subframe to access the FSU (including the tank itself) then another member pointed out you can just remove the rear seat cushion and there it is...

Who was right? BOTH and here's the kicker, if you look in the manual under fuel sending unit it says to remove the subframe but in the same manual under draining the fuel tank it shows you can go through the back seat.

Either way your way is better since you do it the way it was meant to be plus you get the latest update.

Let us know how it goes AMC

 

I heard back from the dealer. Still having trouble replicating the power steering pump noise, so they are going to keep the car another day.

About the interior squeaking sound in the steering, they claim something is broken and loose in the airbag. Not covered by Select Edition. That's fine, I think I knew that going in. However, I think it's more likely something related to the clockspring. How hard/safe is it to remove the airbag cover (using the proper procedures from the workshop manual) and take a peek in there?

 

Also, the dealer said that the tech removed the supercharger belt to help diagnose the (I assume) power steering noise. Does that make sense?

 

Totally agree but the gear changes on my XKR were no where near as smooth as my X350 when I first bought it. There was a real thump from first to second, especially when cold and a lurch when slowing down at traffic lights. I left it in the garage with the battery disconnected for a month as I went away on vacation and there was no improvement to the gear change quality afterwards.

I then used my Mongoose and SDD to reset the gearbox adaptive routines and took it through the post reset learning routine and it has been fine since.

 

Now you have really peeked my interest.... As I am currently on an island (literally) in Greece with no easy access to a Jag Dealer might I ask where I could get a Mongoose and SDD?

Also, how deep into settings can it go? I'd really like to set my FM radio from US to Europe frequebcies and I'd really really like to set up the Audio Control Module in the NAV screen if that's possible? (Haven't purchased the ACM for this reason)

TIA