Did they determine how the valves got bent, if it was posted I must have missed it. Sorry or Thanks

 

I'll certainly ask about any breakin period. It appears your getting another one of the cat's-eye nine lives with many years of riding to come ...

 

Jaguar has had my XKR since 10-10-12. I was supposed to pick it up yesterday, which was 11-21-12, but alas and more's the pity, it seems that the shims supplied were not the correct ones, so it will now be another week. As I write this, if my math is correct, it is as of today 42 days, or 6 weeks they have had my car, and now it is to be 7? The smell of fish is still in the air. To add to my trifling inconvenience of not having my car for 6 weeks going on 7, they say their agreement with the Bank compels them to only allow their loaners to go 150 miles from the dealership when on courtesy loan. This would presumably force me to rent a car to go to Minneapolis this weekend for the Big Ten football game with Minnesota and Michigan State University, or to fly with short term pricy tickets and rent a car(the trip is 4.5 hours, and by car less a hassle than the blocking out of two hours before the flights and the 1.5 hours of flying time and the waitiing for the baggage and the rental car dance).

Thanks for allowing me to vent. What is normal for a turnaround time on a warranty claim to redo valves on a JAG V8?

 

Damm, i missed it

 

You didn't miss a thing. Just a lot of garbage that had nothing to due to the substance of the thread. Job well done by the moderator.

 

Ah, but it's not knowing what you missed that gets you

As for the moderators, i've probably been the recipient of more help than almost anybody else that's visited these forums.

I must have bored them to death, bored them to tears, and bored them to sleep at various times, yet they've always been among the first to step forward with advice, solutions and support.

 

I was told something similar a couple years ago when I had the STR in for repair. I had to take a trip to shreveport which is apprx 3.5 hours from me and since it was their fault i had the delay i requested them to rent me a car. After that request the service manager told me to use the loaner as I would my own car.... Give it a try.

I hope this helps.

 

Dont know if this will help, but the valve shims are ordered by the technician. He calculate the thickness for each and give this info to the parts dept who orders them. What I am trying to say is, it's the dealers service dept's mistake not jaguars. Armed with this you may be able to get them to waive the restriction on the rental. Sorry I did not get this info to you before Thanksgiving.

 

How many miles are on your XKR?

 

Just to let you know I still care about answering you, there has not been any guess yet as to what the cause was. Second, after telling me they had the wrong 'shims for the valve guides', they then today told me that 'the new heads will not be here until Monday'. So- mixed signals.

 

Brian and the rest of you intrepid helpers: Today they told me they will relent and let me drive their loaner up to Minneapolis. The next thing they said was the 'new heads' will not be here until Monday, so they will not be done until the end of next week. At this point I do not know what the truth is- rebuilt heads, new heads, etc. Mixed signals, delays and excuses and my car has been out of my hands for 7 going on 8 weeks. I am not driving the Camry because I get some satisfaction out of driving the Land Rover , just because it is theirs. I'm sure my upholsterer has given up on me- my hide from the UK is just sitting there in a corner of my bedroom, reminding me that my pride and joy is not fixed yet.

 

Around 86,000. All mtce. done per the book at JAG dealer. Why?

 

Today I was informed that JAG needs another week to finish the work. This wiill make 9 weeks they have had my car. They said that it took 3 weeks to get an insurance approval from the warranty. That means 6 weeks to get valves, guides, push rods and springs, mill the heads and install gaskets and heads. I am disappointed- I will be driving the Land Rover to Indianapolis with my son to see the Big 10 Championship game between the Wisconsin Badgers and the Nebraska Corn Huskers in the
home of the NFL Colts, Lucas Oil Stadium. When I drive my JAG, everyone looks at it and most give me a thumbs up. Driving the Land rover, noone sems to notice or care. I MISS MY PINACHE-THAT OF THE JAGUAR MARQUE.

 

i feel for ya, waiting can be insufferable. Try to stay busy to pass the time.

 

For crying out loud! You would think these "professional" people had never repaired one of these before, when the truth is that they do this type of work EVERY DAY!! It will sure be nice when you get re-acquainted with your car again!

 

+1 on that, chopr!

Arland, I feel your pain, brother! If I lived closer, I would let you take my Jag out for a spin, to help you overcome your withdrawl symptoms! Your long wait on repairs is taking a toll on all of us! Stay strong!

Cheers!

Jon

 

Arland, just curious about mileage because I wanted to know how long these engines last. I've had friends with XKRs and no one has ever had a major failure.

 

I've talked to the JAG techs in town here at Milwaukee, and none of them has ever seen a bad engine before. JD Powers data shows it is one of the most reliable engines in category.

What I am dying to know is- 2 things- first, what was the likely cause, and second, do I get a warranty extension of 2 months due to no use by their action of my vehicle?? At $300 plus per month, that is not inconsequentiial.

Meanwhile, I remark about every JAG I see. We are looking for a nice XJ8 to add to our garage- it is a 31 mpg car with its all aluminium body (I use the British spelling of aluminum as a courtesy to our friends in the home country of origin of our beloved JAGS) and of course then doesn't rust in the Northern States that apply copious amounts of salt on the road iin winter. With 2 JAGS we will likely not be woithout one.

Thankyou all for helping me through my withdrawal. 9 weeks to me seems excessive, but the JAG dealer here said, well, it took 3 weeks for the warranty insurance company to make a decision. I thought that was a suggestion, but then that's just how I roll. Thanks to all again.

 

H20boy-
"i feel for ya, waiting can be insufferable. Try to stay busy to pass the time. "
__________________
Matt | 2003 XK8 CvTbl | 2005 SuperV8




Thank you for your sentiment which diid pick me up as I continue to push this Land Rover around. Beautiful radiance red XJ8. Kim and I are looking at getting one- how are they from your point of view?

 

What ever you do PLEASE don't fail to give all of us serial readers the final outcome.